In the heart of the city, Hotel des Arts offers a unique retreat. Relax with spa services like a massage or manicure/pedicure, enjoy in-room WiFi and access to conference space. Previous guests rave about the helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Laundry facilities
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Computer station
Front-desk safe
Vending machine
Laundry service
Conference space
Meeting room
Multilingual staff
Free newspapers in the lobby
Luggage storage
Limited hour front desk
Feel at home (6)
Playground on site
Private bathroom
Television
Daily housekeeping
Espresso maker
Premium bedding
$167 nightly
The total price is $184
$184 total
Jun 22 - Jun 23
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite
Suite
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
344 sq ft
Sleeps 4
1 Double Bed
View all photos for Twin Room, 2 Twin Beds
Twin Room, 2 Twin Beds
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
193 sq ft
Sleeps 2
2 Twin Beds
View all photos for Family Room
Family Room
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Sofa bed
Hair dryer
Private bathroom
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed
View all photos for Double Room
Double Room
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Espresso maker
193 sq ft
Sleeps 2
1 Double Bed
View all photos for Double Room, Balcony
Double Room, Balcony
Highlights
Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
Sleeps 2
1 Double Bed
View all photos for Single Room
Single Room
Highlights
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Sleeps 1
1 Twin Bed
View all photos for Standard Double or Twin Room, Non Smoking
Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
Neuchâtel Station - 8 min walk
La Neuveville Station - 13 min drive
Restaurants
Brasserie B'art - 2 min walk
Glob' - 8 min walk
Cactus - 1 min walk
Hôtel DuPeyrou - 5 min walk
Lake Side - 4 min walk
About this property
Hotel des Arts
Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, French, German
At a glance
DONE
Hotel size
46 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 164 ft (CHF 10 per stay)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Traveling with children
Playground
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Conference space (517 square feet)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Banquet hall
Accessibility
Hardwood flooring in room
Room amenities
Be entertained
40-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Portable fan
Espresso maker
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 18 for adults and CHF 9 for children
Children & extra beds
Cribs/infant beds are available for CHF 10.0 per stay
Rollaway beds are available for CHF 45.0 per day
Parking
Parking is available nearby and costs CHF 10 per stay (164 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Does Hotel des Arts offer free cancellation for a full refund?
Yes, Hotel des Arts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel des Arts?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel des Arts?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel des Arts?
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel des Arts?
No, this hotel doesn't have a casino, but Casino Neuchatel (3-min walk) is nearby.
What is there to do at Hotel des Arts and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
What's the area around Hotel des Arts like?
Hotel des Arts is in the heart of Neuchatel, a short 7-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 3 minutes' walk from Lac de Neuchatel.
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Hotel des Arts Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Location
Room
Parking
Bathroom
Lobby
Booking
What guests liked
Breakfast offered a broad range of food options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Lovely stay for a quick overnight trip and nice staff.
Kelly
1-night trip
10/10
Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Terry
1-night trip
8/10
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :)
Breakfast can be better.
Shlomi
3-night trip
10/10
Very nice Hotel
Hirotoshi
1-night trip
10/10
Top notch service, very good accommodations and affordable price.
Strongly recommend!
Tiago
1-night trip
10/10
Very kind people working there, good hotel, great location.
Johanna
2-night trip
10/10
Reception staff are friendly and helpful. Great location.
Ian
2-night trip
10/10
Room is spacious, clean with comfortable bedding & good amenities including Nespresso.
Staff at front desk are all very helpful & welcoming.
Verified traveler
1-night trip
10/10
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Qindeel
1-night trip
10/10
Unfortunately the funicular train nearby goes under maintenance. This will be very very inconvenient if you need to take your luggage from the train station to the hotel.
Suggest for the hotel to equip small fridge for the room.
Yaw Peng
6-night trip
10/10
Excellent
Razvan Stefan
1-night trip
10/10
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Ahmad
1-night trip
6/10
For one night, very average, smelly in the hotel, very noisy.
Breakfast expensive for what was offered
Christine
1-night trip
8/10
Location; near the lake, near 'centre ville'
Christophe
1-night trip
10/10
Excellent location near the lake and University. Kind and accommodating staff.
Sebastien
1-night trip
10/10
The room is clean & spacious.
Staff at reception are all very courteous & helpful.
Housekeeping prep the room well everyday.
Verified traveler
3-night trip
10/10
Excellent reception.
Ross
1-night trip
8/10
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Jukka
1-night trip
8/10
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Madeleine
1-night trip
10/10
Super
Antonietta
1-night trip
10/10
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Michael
3-night trip
10/10
I was clean
Thomas
1-night trip
10/10
Ok
Mark
2-night trip
4/10
The room was stinking and no air conditioning...
Süleyman
1-night trip
2/10
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.