In the heart of Logroño City Centre, Hotel Sercotel Portales offers a tranquil retreat. Relax with a massage or spa services and enjoy free in-room WiFi, laundry services, and coffee/tea in the lobby.
Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
San Bartolome Church - 8 min walk - 0.7 km
Sala de Exposiciones Ibercaja - 8 min walk - 0.7 km
Bodegas Franco Espanolas - 10 min walk - 0.8 km
Getting around
Logrono (RJL-Agoncillo) - 21 min drive
Logroño Railway Station (LGV) - 20 min walk
Logroño Station - 20 min walk
Alcanadre Station - 35 min drive
Restaurants
Odeon Café - 2 min walk
La Tertulia - 1 min walk
Café Bar Parlamento - 2 min walk
El Embaucador - 1 min walk
Clandestino - 1 min walk
About this property
Hotel Sercotel Portales
Hotel Sercotel Portales is a great choice for a stay in Logroño. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
48 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee/tea in a common area
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Accessibility
Wheelchair accessible
Elevator
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.50 for adults and EUR 13.50 for children
Children & extra beds
Rollaway beds are available for EUR 33.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self parking costs EUR 15 per day
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño
Frequently asked questions
Does Hotel Sercotel Portales offer free cancellation for a full refund?
Yes, Hotel Sercotel Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sercotel Portales?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Sercotel Portales?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Hotel Sercotel Portales?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Hotel Sercotel Portales like?
Hotel Sercotel Portales is in Logroño City Centre, a short 2-minute walk from Calle del Laurel and 5 minutes' walk from Concatedral Santa Maria de La Redonda.
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Hotel Sercotel Portales Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Store
Lobby
Restaurant
Breakfast
View
Parking
Reviews
10/10 Exceptional
Jul 25, 2025
Perfect location,
Great hotel
Nigel
Nigel, 2-night trip
10/10 Exceptional
Sep 8, 2025
Lovely hotel, well situated to enjoy Logroño.
Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Raul
Raul, 3-night trip
10/10 Exceptional
Jun 17, 2025
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Logan
Logan, 2-night trip
10/10 Exceptional
Apr 8, 2025
Very convenient location.
Silvia
10/10 Exceptional
Jul 8, 2025
Modern but great location near old town
Great location on edge of pedestrian rambla casco viejo
Ernest
Ernest, 1-night trip
10/10 Exceptional
May 21, 2025
It was wonderful
Elina
Elina, 4-night trip
8/10 Very good
Aug 15, 2024
We enjoyed our stay.
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Apr 13, 2024
Great location
Great value hotel in a perfect location, very helpful staff and nicely clean
Martin
Martin, 3-night trip
10/10 Exceptional
Nov 19, 2024
A good stopover enroute to ferry ports.
A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Mar 28, 2025
Sercotel hotels won’t disappoint you. Location and attractions are walkable. Comfortable room . Highly recommended
Carlos
Carlos, 4-night trip
10/10 Exceptional
Oct 28, 2023
Great experience
Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Brian
Brian, 2-night trip
10/10 Exceptional
May 15, 2024
Very clean and comfortable hotel. Excellent service from all personnel.
Manuel
Manuel, 1-night trip
10/10 Exceptional
Sep 18, 2023
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Raquel
Raquel, 2-night trip
10/10 Exceptional
Jul 24, 2024
In the centre of Logrono yet lovely and quiet and dog friendly
Janet
Janet, 1-night trip
8/10 Very good
Sep 13, 2023
Great location. Lively area
marisa
marisa, 1-night trip
6/10 Good
Mar 17, 2025
Hard to find in a car
Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.
Laura
Laura, 1-night trip
10/10 Exceptional
Jul 29, 2024
Great hotel & great location
Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Carl
Carl, 2-night trip
10/10 Exceptional
Oct 12, 2023
Great stay while on Camino
We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Karen
Karen, 1-night trip
10/10 Exceptional
Nov 29, 2022
Great location in the Old Town. Small hotel with helpful staff close to shops snd lively weekend night life. Logoños was an unexpected treat. Good pinchos all around.
William
10/10 Exceptional
Nov 1, 2022
Nice hotel in central Logroño
Nice hotel on edge of central Logroño.
Parking is a problem in the area but we made it work!
Alan
Alan, 3-night trip
6/10 Good
Sep 21, 2023
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.
Michael
10/10 Exceptional
Oct 21, 2023
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
William
William, 2-night trip
10/10 Exceptional
Jun 19, 2024
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Alberto
Alberto, 1-night trip
10/10 Exceptional
May 12, 2023
Great position for old town
The hotel is perfectly positioned for access to the tapas area, and shops within 5 minutes walk.
We visited a wine-tasting bodega within 25 mins. walk.
George
George, 3-night trip
6/10 Good
Sep 24, 2022
The hotel is fine but for the fact that the walls are too thin and noise is heard everywhere...in other rooms, in hallways, etc.. which makes sleeping difficult. Breakfast was good. Location is great, but not quiet.