New Tristar Beach Hotel

2.0 star property
Beachfront hotel with restaurant, near Arugam Bay Beach

Choose dates to view prices

Photo gallery for New Tristar Beach Hotel

On the beach, sun loungers, beach umbrellas, beach towels
Front of property
Reception
Dining
Deluxe Double Room, 1 Bedroom | Bed sheets
Located near Arugam Bay Beach, New Tristar Beach Hotel offers a sun-kissed retreat. Bask in the sun with beachfront location and loungers, or explore the nearby area with help from the porter. With a coffee shop and restaurant on site, this hotel is perfect for those looking to relax.

Reviews

7.2 out of 10
Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Coffee shop/cafe
  • Air conditioning
  • Garden
  • Communal living room
  • Laundry service

Feel at home (4)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
$44 nightly
The total price is $52
Oct 1 - Oct 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room, 1 Bedroom

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Panama Road, Arugam Bay, Pottuvil, 32500

What's nearby

  • Arugam Bay Beach - 8 min walk - 0.7 km
  • Pasarichenai Beach - 12 min walk - 1.0 km
  • Muhudu Maha Viharaya Temple - 5 min drive - 4.1 km
  • Pottuvil Point - 9 min drive - 6.3 km
  • Kumana National Park - 41 min drive - 29.6 km

Restaurants

  • ‪Hideout Lounge - ‬5 min walk
  • ‪Ali Restaurent - ‬3 min walk
  • ‪Pizza Hub - ‬5 min walk
  • ‪Choco Lush - ‬6 min walk
  • ‪Siam View, Arugam - ‬4 min walk

About this property

New Tristar Beach Hotel

New Tristar Beach Hotel offers a great location, putting you within just a 10-minute walk of Arugam Bay Beach.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop

What to do

  • On the beach

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Communal living room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 3.50 for children

Children & extra beds

  • Rollaway beds are available for USD 9.50 per day

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

New Tristar Beach Hotel Hotel
New Tristar Beach Hotel Arugam Bay
New Tristar Beach Hotel Hotel Arugam Bay

Frequently asked questions

Does New Tristar Beach Hotel offer free cancellation for a full refund?

Yes, New Tristar Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Tristar Beach Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at New Tristar Beach Hotel?

Sorry, there's no onsite parking at New Tristar Beach Hotel.

What are the check-in and check-out times at New Tristar Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at New Tristar Beach Hotel and nearby?

New Tristar Beach Hotel has a garden.

Are there restaurants at or near New Tristar Beach Hotel?

Yes, there's an onsite restaurant.

What's the area around New Tristar Beach Hotel like?

New Tristar Beach Hotel is a short 7-minute walk from Arugam Bay Beach and 15 minutes' walk from Pasarichenai Beach.

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New Tristar Beach Hotel Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

6.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Not for light sleepers!!!

I did not have a great stay here, because of the hotel and hotels.com. First off, let me say that the hotel and rooms are ok, the breakfast is good, and the location is great (in the middle of the main business area and your back door goes right to the beach). BUT this makes it very difficult for light sleepers, which I am. I thought the beach would have a calming sound, but during high season the waves sound like a thunderstorm right outside your back door. And fishermen are parked right behind the hotel so you will hear them start their engines at 5:00 a.m. Also, there is a restaurant that parties all night on Thursday nights literally next door. Because of this I asked the manager if I could leave two days early for my 7-day stay. He agreed and asked me to have hotels.com connect with him. When I asked hotels.com to connect with him they have the wrong contact information, and the manager apparently can't connect with them either, so they couldn't get a hold of each other. How can you be on the website and not be able to communicate with each other? So I was forced to stay the entire 7 days and barely sleep at all. The manager is very nice but could not help me even though he said he could. But this place is good if you are a deep sleeper.
Zoltan, 7-night trip

2/10 Poor

The Worst Hotel I Have Stayed At : Detailed Review

I had high expectations despite some negative reviews, but unfortunately, my experience was disappointing. Only one bottle of water was provided at check-in, with no further supply during the stay. Room cleaning was offered only once a week and only upon request. The drawers in the room were broken. The mini-fridge in one of the rooms did not work. The bedsheet had a visible hole in it. The images online are misleading — there is no direct beach access. The pool is not at this property but across the road in their older property. The reception can only be reached via a mobile call, as there are no in-room phones. The rooms do not have wardrobes, making it inconvenient for longer stays. The locks are outdated, and the hallway tiles creak when walked on, giving an impression of poor maintenance. We tried to raise these issues with Hotels.com but were unable to get proper assistance. Our request for a full refund of the last night (since we had to cut our trip short) was not resolved. The manager of the hotel did not respond to the booking platform, and customer support was not helpful. Adding to the inconvenience, Hotels.com does not provide a Sri Lanka-based contact number, so calls have to be made internationally at the guest’s expense. Overall, the experience fell far below expectations.
6-night trip