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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury hotel with golf course, connected to a shopping center, near Lotte Mall Tay Ho

Choose dates to view prices

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Relax by the rooftop infinity pool overlooking the city skyline and water.
Relax in a stylish lounge area with sofas, armchairs, and a round ottoman, offering a view of the city.
Lake view
Children can play and explore amidst wooden play structures, a slide, and interactive play stations.
Experience the vibrant atmosphere of this urban hotel, where modern architecture meets hospitality excellence.
On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
  • Minibar
$106 nightly
The total price is $114
Aug 16 - Aug 17
Total includes taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed

Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with a sofa and flat-screen TV.

Studio Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

Enjoy a panoramic city view from the comfort of this stylish room, featuring two beds and a flat-screen TV.

Studio Suite, 2 Twin Beds

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Enjoy a city view from the large bed, with a flat-screen TV and modern bathroom amenities at your fingertips.

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lake View

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Double Room, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Relax in a spacious room with a large bed, flat-screen TV, and comfortable nightstand.

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Enjoy a city view from the large bed, with a flat-screen TV and modern bathroom amenities at your fingertips.

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Double Room (Club Floor)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Room (Family)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

Experience comfort in this stylish room with a large bed, nightstand, and city view.

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

Experience comfort in this stylish room with a large bed, nightstand, and city view.

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

Enjoy a panoramic city view from the large window in this stylish room, featuring a desk, mirror, and comfortable seating area.

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

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9.4 out of 10, Exceptional, 1,000 reviews
The price is $129
$120 nightly
$129 total
Total includes taxes and fees
Aug 10 - Aug 11
Lotte Hotel Hanoi
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About the neighborhood

Map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Van Dien Station - 17 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Ga Thuong Tin Station - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬5 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬7 min walk
  • ‪Khao Hom Thai - ‬8 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 264 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property’s pool will not be available on the first Monday of every month.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Shopping

Working away

  • Business center
  • 4 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on site

Facilities

  • Garden
  • Television in common areas
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 20

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 567000 for adults and VND 283500 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?

Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's an outdoor pool.

Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's free self parking.

What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?

Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.

Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?

Yes, there are 2 onsite restaurants, featuring dim sum.

What's the area around L7 WEST LAKE HANOI BY LOTTE like?

L7 WEST LAKE HANOI BY LOTTE is a short 8-minute walk from West Lake and 4 minutes' walk from Trinh Cong Son Walking Street.

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Shopping
Location
Airport

What guests liked

  • Breakfast was consistently described as delicious, outstanding, and phenomenal. (5 reviews)
  • The property features a fantastic infinity pool with great views and a relaxing atmosphere. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Good and VIP access was excellent
elizabeth, 1-night trip

10/10 Excellent

Beautiful place and great service! Good for family as well!
Joo Hyun, 2-night trip

8/10 Good

Everyone was super nice and helpful. Hotel is beautiful and delicious restaurants withon the hotel. And the pool is beautiful with an amazing view.
Andrea, 4-night trip

10/10 Excellent

Great stay and will repeat next time.
Curd, 6-night trip

10/10 Excellent

Love this place.
Tu, 1-night trip

10/10 Excellent

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Erika, 6-night trip

10/10 Excellent

Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall.
Hoa, 1-night trip

10/10 Excellent

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
4-night trip

10/10 Excellent

Amazing hotel. We were sad that we only stayed 1 night. Will definitely go back!
Natalie, 1-night trip

10/10 Excellent

Amazing staff
Jose, 1-night trip

10/10 Excellent

Beautiful and spacious. The staff was amazing.
Tuan, 4-night trip

10/10 Excellent

My stay was amazing and the staff was very friendly
Ammar, 3-night trip

10/10 Excellent

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Keith, 2-night trip

6/10 Okay

We booked 2 adults and 2 children but we had to pay an extra surcharge for our daughter as she was considered an adult with 12 years and also for the 2nd child - even though it was in our booking - 2 Children - the reception removed the child surcharge after some negotiation . Family room was barely 20sqm and very small
Julia, 2-night trip

10/10 Excellent

It was a very inspiring stay and I would love to come back again.
Jun, 2-night trip

10/10 Excellent

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.
Viet Ha, 4-night trip

6/10 Okay

The superior family room is very small. No space for luggage. There was no amenities like toothbrush and shower caps. Buffet breakfast is the same for the 3 days. Its boring and tasteless.
Haidee, 3-night trip

10/10 Excellent

Good
Takuma, 1-night trip

10/10 Excellent

It is comfortable, convenient. Breakfast is delicious
Khac Minh, 1-night trip

10/10 Excellent

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stephany, 1-night trip

10/10 Excellent

Very nice property and very friendly staff all of them. Thank you
Zaki, 3-night trip

10/10 Excellent

Nice
Antonio, 3-night trip

10/10 Excellent

Top 5 stars hotel

Top class hotel in all facilities
Manuel, 3-night trip

10/10 Excellent

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Sai Hung, 1-night trip

10/10 Excellent

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
MANHEE, 1-night trip