In the heart of Madrid, NH Collection Madrid Gran Vía offers a warm welcome with its upscale amenities. Savor Spanish cuisine at Picalagartos restaurant or enjoy a drink at the bar on the charming terrace. Guests rave about the helpful staff and convenient location near Puerta del Sol and Plaza Mayor.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
Madrid Recoletos Station - 15 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Atocha Cercanías Station - 27 min walk
Gran Via Station - 1 min walk
Sevilla Station - 4 min walk
Callao Station - 5 min walk
Restaurants
McDonald's - 1 min walk
Tapa Tapa - 1 min walk
Picalagartos Sky Bar - 1 min walk
Starbucks - 2 min walk
Oink Jamón Ibérico - 1 min walk
About this property
NH Collection Madrid Gran Vía
NH Collection Madrid Gran Vía puts you in a great location, within just a 10-minute walk of Gran Via and Puerta del Sol. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out Picalagartos, which serves Spanish cuisine and is open for lunch and dinner. Other highlights include a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Gran Via Station is steps away and Sevilla Station is 4 minutes.
At a glance
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Hotel size
94 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
45-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Picalagartos - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid
Frequently asked questions
Does NH Collection Madrid Gran Vía offer free cancellation for a full refund?
Yes, NH Collection Madrid Gran Vía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Madrid Gran Vía?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Madrid Gran Vía?
Sorry, there's no onsite parking at NH Collection Madrid Gran Vía.
What are the check-in and check-out times at NH Collection Madrid Gran Vía?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at NH Collection Madrid Gran Vía?
No, this hotel doesn't have a casino, but Casino Gran Via (1-min walk) and Casino de Madrid (5-min walk) are both nearby.
Are there restaurants at or near NH Collection Madrid Gran Vía?
Yes, Picalagartos offers Spanish cuisine.
What's the area around NH Collection Madrid Gran Vía like?
NH Collection Madrid Gran Vía is in Madrid Centro, a short 1-minute walk from Gran Via Station and 6 minutes' walk from Puerta del Sol. Travelers give top marks for the hotel's prime location.
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Reviews
NH Collection Madrid Gran Vía Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.4
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as amazing, excellent, and spectacular with great menu choices and attentive staff. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Breakfast
View
Cities
Subway
Rooftop bar
Restaurant
Balcony
Reviews
10/10 Exceptional
May 23, 2025
We really enjoy the location
Javier
Javier, 7-night trip
10/10 Exceptional
Jun 12, 2025
Lovely staff, beautiful views, clean, and will definitely be back.
Rochelle
Rochelle, 1-night trip
10/10 Exceptional
Jul 18, 2025
Great stay
Amazing! Loved the location and friendly, welcoming staff. Very clean and comfortable with a great breakfast selection.
Gwendolyn
Gwendolyn, 3-night trip
10/10 Exceptional
Jun 1, 2025
Perfect for weekend trip to Madrid, we couldn’t fault the location , service and room !
Shelley
Shelley, 3-night trip
10/10 Exceptional
May 5, 2025
Excellent place to stay at Madrid
Good location, clean, friendly
Gabriel
Gabriel, 3-night trip
10/10 Exceptional
Mar 14, 2025
Excellent hotel, quiet room, close to everything,
Rosa
Rosa, 7-night trip
10/10 Exceptional
Apr 20, 2025
excellent location
Emeric
Emeric, 1-night trip
10/10 Exceptional
Mar 23, 2025
The breakfast is spectacular! Very good location!
Glorivee
Glorivee, 2-night trip
8/10 Very good
Aug 4, 2025
Ordered room service. A little bit slow but the food was ok (not great)
Francisco
Francisco, 2-night trip
10/10 Exceptional
Jan 4, 2025
Ideal location
Ideal location
Close to all major attraction
ismail
ismail, 4-night trip
10/10 Exceptional
Jun 22, 2025
Everything good
Ines
Ines, 3-night trip
10/10 Exceptional
Feb 4, 2025
Hotel centrally located, friendly and service oriented staff
Jorge
Jorge, 3-night trip
10/10 Exceptional
Feb 1, 2025
Great stay, super kind staff, very clean room, great rooftop bar.
I joined the stay and the location of the hotel
The price of the stay was high
Ahmed
Ahmed, 4-night trip
10/10 Exceptional
Dec 21, 2024
Excellent Hotel. Staff very helpful and committed to providing the best experience for guests.
Linda
Linda, 1-night trip
10/10 Exceptional
Mar 3, 2025
The hotel is located in the center of all of the stores, restaurants and entertainment places of Madrid.
When we return to Madrid, we would definitely stay in this hotel again.
Julio
Julio, 4-night trip
10/10 Exceptional
Jan 8, 2025
Excellent location and customer service
Jose
Jose, 5-night trip
8/10 Very good
Jul 1, 2024
Very nice room's and bathroom perfect location
Geovani
Geovani, 1-night trip
10/10 Exceptional
Sep 17, 2024
Rooms were great and staff was top notch.
Phil
Phil, 4-night trip
10/10 Exceptional
Jul 21, 2024
Muy buena la habitación,buena hubicacion
Niurka
Niurka, 2-night trip
10/10 Exceptional
Feb 4, 2025
Property centrally located, friendly and service oriented staff