Hotel Cisne

Pet-friendly hotel in Cuenca, connected to a shopping center

Choose dates to view prices

Where to?

Dates

December 2025

15

January 2026

Front of property - Hotel Cisne (Cuenca)

Standard Double Room | Blackout drapes, free WiFi, bed sheets - Hotel Cisne (Cuenca)

At Hotel Cisne, start your day with continental breakfast and stay connected with in-room WiFi. Explore the shopping center nearby or grab a quick bite at the snack bar/deli. Guests appreciate the helpful multilingual staff.

Good

Popular amenities

Airport transfer
Parking available
Free breakfast
Pet friendly
24/7 front desk
Non-smoking

Main amenities (11)

Daily housekeeping
Airport shuttle
24-hour front desk
Front-desk safe
Snack bar/deli
Microwave in a common area
Self-serve laundry
Multilingual staff
Concierge services
Luggage storage
Tour/ticket assistance

Feel at home (6)

Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Bathtub or shower

$30 nightly

Jan 4 - Jan 5, 2026

Room options

Check availability for these dates

Tonight

Dec 15 - Dec 16

Tomorrow

Dec 16 - Dec 17

All rooms

1 bed

3+ beds

2 beds

Showing 4 of 4 rooms

Standard Double Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 2
1 Queen Bed

Family Quadruple Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 4
4 Large Twin Beds

Standard Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 1
1 Large Twin Bed

Family Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 3
1 Twin Bed and 1 Queen Bed

Similar properties

Airport transfer
Parking available
Free WiFi
Restaurant

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About the neighborhood

Av. Americas y Amazonas, 0967820474, Cuenca, Azuay

What's nearby

San Sebastian Plaza - 3 min drive - 1.9 km
University of Cuenca's Orchid Garden - 3 min drive - 2.3 km
Calderon Park - 4 min drive - 2.7 km
San Francisco Plaza Market - 4 min drive - 2.3 km
New Cathedral of Cuenca - 4 min drive - 2.7 km

Getting around

Cuenca (CUE-Mariscal Lamar) - 19 min drive
Luis Cordero (Hermano Miguel) Station - 12 min drive
14n - Antonio Borrero Station - 12 min drive
CREA (Av. México) Tram Station - 9 min walk
Gran Colombia Tram Station - 13 min walk
Rio Yanuncay Tram Station - 14 min walk
Airport shuttle (surcharge)

Restaurants

‪Cervimundo Gastro Pub - ‬10 min walk
‪El Arriero - ‬8 min walk
‪santorino pizza - ‬14 min walk
‪Chill & Grill SteakHouse + Bistro Bar - ‬13 min walk
‪la taqueria 57 - ‬16 min walk

About this property

Hotel Cisne

Hotel Cisne is just 3.6 mi (5.8 km) from the airport and offers a shuttle (available 24 hours). Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM. Public transportation is just a short walk: CREA (Av. México) Tram Station is 9 minutes and Gran Colombia Tram Station is 13 minutes.

At a glance

Hotel size

- 28 rooms

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children may not be eligible for complimentary breakfast
- No cribs (infant beds)

Pets

- Pets stay free
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

- Onsite parking includes off-street options
- Offsite parking within 66 ft (USD 3 per stay); reservations required

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Free continental breakfast each morning 8:00 AM–10:00 AM
Shared microwave
Snack bar/deli

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff

Facilities

Safe-deposit box at front desk

Accessibility

Accessible airport shuttle
Visual alarms in hallways
Upper floors accessible by stairs only
Well-lit path to entrance
Area rugs in room
Smooth flooring in room

Room amenities

Be entertained

32-inch Smart TV
Premium digital channels

Home comfort

Heating

Sleep well

Blackout drapes/curtains
Bed sheets provided

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Towels

Stay connected

Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)

Parking

Parking is available nearby and costs USD 3 per stay (66 ft away)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a security system and outdoor lighting on site.

This property accepts cash.

Property Registration Number 0102461951001.003.201081

Also known as

Hotel Cisne Hotel

Hotel Cisne Cuenca

Hotel Cisne Hotel Cuenca

Frequently asked questions

Does Hotel Cisne offer free cancellation for a full refund?

Yes, Hotel Cisne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.