In the heart of Puebla, voco Royalty Puebla Downtown offers a luxurious retreat with a rooftop terrace and two on-site restaurants. Unwind at the bar or take advantage of dry cleaning/laundry services. With free in-room WiFi, tour/ticket assistance, and helpful staff on hand to guide you.
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla - 1 min walk - 0.0 km
Puebla Cathedral - 3 min walk - 0.3 km
Puebla Convention Center - 10 min walk - 0.9 km
Fort Loreto - 4 min drive - 3.0 km
Angelopolis Commercial Center - 6 min drive - 5.3 km
Getting around
Puebla Intl. Airport (PBC) - 42 min drive
Puebla–Cholula Tourist Train Terminal - 22 min walk
Restaurants
Antigua Taquería La Oriental - 2 min walk
La Porfiriana - 2 min walk
Tortas Meche - 2 min walk
Restaurante Hotel Royalty - 1 min walk
El Globo - 3 min walk
About this property
voco Royalty Puebla Downtown by IHG
Voco Royalty Puebla Downtown by IHG features a rooftop terrace and puts you just steps from Zócalo de Puebla and Puebla Cathedral. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Centro Expositor. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
42 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite valet parking
Height restrictions apply for onsite parking
Free offsite parking within 0.6 mi
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–noon
2 restaurants
Bar/lounge
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Fitness center
Colonial architecture
Accessibility
Elevator
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Royalty - Onsite family restaurant. Guests can enjoy drinks at the bar.
Hook - Onsite family restaurant. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 250 to 400 for adults, and MXN 250 to 400 for children
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla
Frequently asked questions
Does voco Royalty Puebla Downtown by IHG offer free cancellation for a full refund?
Yes, voco Royalty Puebla Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco Royalty Puebla Downtown by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at voco Royalty Puebla Downtown by IHG?
Yes, there's free valet parking.
What are the check-in and check-out times at voco Royalty Puebla Downtown by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at voco Royalty Puebla Downtown by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near voco Royalty Puebla Downtown by IHG?
Yes, there are 2 onsite restaurants.
What's the area around voco Royalty Puebla Downtown by IHG like?
Voco Royalty Puebla Downtown by IHG is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 5 minutes' walk from Puebla Cathedral.
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Reviews
voco Royalty Puebla Downtown by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.4
Staff & service
9.4
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Restaurants and dining options were great, with excellent food and a rooftop bar offering amazing views and mariachi. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
View
Food
Bed
Family friendly
Cities
Bathroom
Reviews
10/10 Exceptional
Jun 22, 2025
Great customer service, rooms very clean, great restaurant facilities.
emilio
emilio, 2-night trip
10/10 Exceptional
Sep 2, 2025
The location was amazing. Just in the center of the city. Walkable to all the restaurants and points of interest. Hotel stuff very nice. Great customer service. We received a courtesy for our wedding anniversary. The roof top bar has an amazing restaurant with mariachi. The views are great. The room was small but everything is new and updated . Love my stay in this location.
claudia
claudia, 2-night trip
10/10 Exceptional
May 30, 2025
Friendly staff. Great location
Laura
Laura, 1-night trip
10/10 Exceptional
Jun 22, 2025
Location
Isidro
Isidro, 2-night trip
10/10 Exceptional
Mar 5, 2025
Excellent location
manuel
manuel, 2-night trip
10/10 Exceptional
Feb 15, 2025
Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Melissa
Melissa, 2-night trip
10/10 Exceptional
Dec 30, 2024
Great location, clean facility, nice staff.
Carolina
Carolina, 1-night trip
10/10 Exceptional
Dec 22, 2024
Very helpful staff, super accommodating very clean attention to detail perfect location
Banyan
Banyan, 1-night trip
10/10 Exceptional
Dec 2, 2024
Great location and clean
Ana
Ana, 1-night trip
10/10 Exceptional
Apr 26, 2025
Very centric able to walk almost everywhere
Natali
Natali, 2-night trip
10/10 Exceptional
Nov 10, 2023
Great stay
Joel
Joel, 1-night trip
8/10 Very good
Dec 3, 2024
Nice place
Liliana
Liliana, 4-night trip
10/10 Exceptional
Mar 17, 2025
every thing was perfect
MARIO
MARIO, 7-night trip
10/10 Exceptional
Dec 27, 2024
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Jasmine
Jasmine, 4-night trip
10/10 Exceptional
Mar 30, 2025
Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.
Jose
Jose, 1-night trip
10/10 Exceptional
Dec 17, 2024
Excellent location!!! Excellent views. Walkable
Katherine
Katherine, 1-night trip
10/10 Exceptional
Jan 7, 2025
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Jesse
Jesse, 2-night trip
10/10 Exceptional
Jan 20, 2025
Excellent lodging for a good price.
The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.
John
John, 4-night trip
10/10 Exceptional
Mar 29, 2025
Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.
Jose Manuel
Jose Manuel, 1-night trip
10/10 Exceptional
Oct 15, 2023
All staff were great and attention was excellent, very good location!!!
Alvaro Ernesto Martínez
Alvaro Ernesto Martínez, 2-night trip
10/10 Exceptional
Nov 6, 2024
Very nice room with balcony
Roberto
Roberto, 3-night trip
10/10 Exceptional
Dec 29, 2024
Avrything is great
ruben
ruben, 2-night trip
10/10 Exceptional
Feb 24, 2025
The staff service is absolutely fantastic! The amenities are great and all tourists attractions are walking distance! The morning receptionists who checked us in and out was so sweet and courteous and the gentleman who helped us with our bags was so helpful. The restaurant Hook has great views and the cocktails are amazing. The food wasn’t great, I order my steak Medium and it came out fully cooked and dry.
Our server was awesome she was very attentive.
kamil
6/10 Good
Feb 24, 2025
Rooms were tiny
Bathroom could barely fit in the shower