My room was gorgeous, clean, comfortable, and had a beautiful view of the square. I never received prior communication about check-in, but a sign on the door to the building informed me to check-in at a different location around the corner. That was fairly simple, but I was charged for the room a second time. Later I realized I had already paid for the room online, went back the next morning, and got a refund. The refund could only be in cash. My room had a door to an adjoining room with a sign on it that said it was a fire exit for the adjoining room. That's pretty wild, but I just turned on my cognitive dissonance, and nothing happened. Seems very unsafe though.