Don’t let the outside scare you away from this place. We spent two nights here. The room was simple, clean, freshly remodeled with mini fridge, microwave and coffee maker. The beds were comfortable, the room and bathroom were clean. Easy contactless check in with door access code sent to you with room number via text message. If you want simple l, clean, close to the main Gatlinburg strip and walking trails that’s your place. We will definitely stay here again if we come back to Gatlinburg.