Cais Urban Lodge puts you in a great location, within just a 10-minute walk of Commerce Square and Santa Justa Elevator. Also, Rossio Square and Lisbon Cathedral are within a 15-minute walk. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.
Cais Urban Lodge puts you in a great location, within just a 10-minute walk of Commerce Square and Santa Justa Elevator. Also, Rossio Square and Lisbon Cathedral are within a 15-minute walk. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rua de São Paulo Stop is 2 minutes and R. Vitor Cordon/R. Serpa Pin Stop is 3 minutes.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Check-out time is noon
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured onsite self parking (EUR 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:30 AM–noon
Services
Concierge services
Multilingual staff
Facilities
ATM/banking
Accessibility
Elevator
Elevator door width (inches): 55
Well-lit path to entrance
3 stairs to reach property
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Housekeeping is available for an extra charge and varies based on unit size
Parking
Secured self parking costs EUR 20 per day
Guests must contact this property in advance to reserve onsite parking
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon
Frequently asked questions
Are pets allowed at Cais Urban Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Cais Urban Lodge?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Cais Urban Lodge?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Cais Urban Lodge?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around Cais Urban Lodge like?
Cais Urban Lodge is in Lisbon Old Town, a short 2-minute walk from Rua de São Paulo Stop and 11 minutes' walk from Rossio Square. Travelers give top marks for the hotel's prime location.
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Cais Urban Lodge Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Location
Room
Restaurant
Shopping
Cities
Subway
Trains
Amenities
Studio
Service staff
What guests liked
Internet worked well at this property. (5 reviews)
Parking was convenient and easily accessible with a garage available on site. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 26, 2025
Perfect!
Fantastic! Huge rooms, powerful shower, great location, amazing host.
Pam
Pam, 4-night trip
10/10 Exceptional
May 17, 2025
Clean, trendy, and right next to Pink Street!
My husband and I had a great stay here! The check-in process is not like a usual hotel but there was someone on site to show us to our room and give us all the necessary information. The room was very clean, decorated nicely, and right downtown next to all the action.
Halle
Halle, 2-night trip
10/10 Exceptional
Dec 25, 2024
Great hotel
Xiao Yan
Xiao Yan, 5-night trip
10/10 Exceptional
Oct 26, 2024
Great stay in a perfect location
Erika
Erika, 3-night trip
10/10 Exceptional
Jan 3, 2025
Great Location
Marcus
Marcus, 5-night trip
10/10 Exceptional
Feb 21, 2025
Nice room, great bed. Helpful staff, but offsite. Parking was close by.
Douglas
Douglas, 2-night trip
10/10 Exceptional
Jan 30, 2025
Loved it. Great quiet area nice parking awesome room
MOHAMMED
MOHAMMED, 4-night trip
10/10 Exceptional
Sep 25, 2024
Great rooms and perfectly situated
Michael
Michael, 3-night trip
10/10 Exceptional
Mar 4, 2025
Super option for anyone looking for a hip and chic stay close to all the conveniences and with attentive staff. If you want to be assured quiet though perhaps look at something in another neighborhood. This hotel is right in the middle of a nightlife area and be loud in high season.
Lani
Lani, 4-night trip
10/10 Exceptional
Nov 21, 2024
Amazing property with fantastic service!
Sarah
Sarah, 6-night trip
10/10 Exceptional
Nov 24, 2024
The location was convenient, walkable, and close to amenities, but quiet as well.
Jay
Jay, 2-night trip
10/10 Exceptional
Apr 9, 2024
Very nice lodge in a very good location.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Jan 11, 2025
Great Value - like an apartment!
Great value great service excellent location, convenient to most of the sites monuments and museums. I wanted to see.
WILLIAM
WILLIAM, 2-night trip
10/10 Exceptional
Oct 14, 2024
Clean roomy place close to markets and other attractions
Peter
Peter, 1-night trip
10/10 Exceptional
Dec 1, 2024
Great stay
Great information before arrival.
Kept in touch on the day of my arrival, and greeted me to show me around and explain everything
Stewart
Stewart, 2-night trip
8/10 Very good
Jun 6, 2024
Great location and close to Time Out market.
Bryan
Bryan, 4-night trip
10/10 Exceptional
Oct 20, 2024
Good location, friendly communications
Junqi
Junqi, 3-night trip
10/10 Exceptional
Sep 11, 2024
Spacious and comfortable and in a really handy location
Richard
Richard, 1-night trip
10/10 Exceptional
May 24, 2024
Great place!
This was an excellent apartment to stay with very good hosts. The location is great also. Would recommend and will stay again.
Verified traveler
2-night trip
10/10 Exceptional
Jan 20, 2025
Excellent, excellent service. Beautiful rooms. Nuno was very patient with us and offered us so much assistance. He went more than above and beyond.
Bernie A
Bernie A, 1-night trip
8/10 Very good
Nov 4, 2024
Very easy to walk around.
Clean and conformable bed
Danae
Danae, 2-night trip
10/10 Exceptional
Jul 13, 2024
Prime location, beautiful hotel
Everything was amazing, would definitely come back. The location of the hotel is perfect for walking around the city and catching the ferry. The room was spacious and clean, close to restaurants and bars.
Laura
Laura, 2-night trip
8/10 Very good
Nov 27, 2024
Lovely central location
Me and my partner had a lovely stay at Cais Urban Lodge. Brilliant location and within walking distance to many bars, restaurants and all the amazing things to see in Lisbon. Staff were incredibly friendly and communication was frequent and easy via WhatsApp. Our only complaint would be that the fridge in the room was a little noisy when we wanted to sleep but other than that a lovely place to stay!
Verified traveler
4-night trip
8/10 Very good
Sep 28, 2024
Hotel itself absolutely beautiful and very well located. One negative point for its neighborhoud (party mile).
Marian
Marian, 2-night trip
10/10 Exceptional
Sep 25, 2024
Loved it! Very clean and comfortable. Nicely decorated.