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Banyan Tree Mayakoba

5.0 star property
Luxury beachfront hotel with golf course, near El Camaleón Mayakoba Golf Course

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Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
2 outdoor pools, pool umbrellas, sun loungers
Beachfront Terrace Pool Suite | View from room
Shower, rainfall showerhead, free toiletries, hair dryer
1 bedroom, premium bedding, down comforters, minibar
Located near El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a tranquil retreat. Enjoy international cuisine at the on-site restaurant Sands Beach Club or unwind with yoga classes and spa treatments like massages and body wraps.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
$650 nightly
The total price is $771
Oct 8 - Oct 9
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 30 of 30 rooms

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 5511 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | Living room | 50-inch Smart TV with digital channels, TV, books

Three-Bedroom Family Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 2740 sq ft
  • 3 bedrooms
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 5515 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa | 1 bedroom, premium bedding, down comforters, minibar

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 5511 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Aqua center | 2 outdoor pools, pool umbrellas, sun loungers

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 2756 sq ft
  • 3 bedrooms
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | 1 bedroom, premium bedding, down comforters, minibar

Beachfront Lanai Pool Suite -King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 3167 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | 1 bedroom, premium bedding, down comforters, minibar

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 1744 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | 1 bedroom, premium bedding, down comforters, minibar

Oceanfront Veranda Pool Suite - King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 1744 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
  • 2385 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | 1 bedroom, premium bedding, down comforters, minibar

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 1679 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | View from room

Wellbeing Sanctuary Pool Villa - King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
  • 3466 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | 1 bedroom, premium bedding, down comforters, minibar

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 2476 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

1 bedroom, premium bedding, down comforters, minibar

Serenity Pool Villa

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 3466 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Villa

1 bedroom, premium bedding, down comforters, minibar

Deluxe Pool Villa

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 3153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 3167 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool Villa with Living Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Pool Villa with Living Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 3466 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

2 outdoor pools, pool umbrellas, sun loungers

Bliss Pool Villa

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Pillow menu
Premium bedding
  • 3153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

1-Bedroom Villa Deluxe with Lake View

  • 2389 sq ft
  • Sleeps 2

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

1-Bedroom Villa Deluxe with Lake View

  • 3153 sq ft
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

1-Bedroom Villa Deluxe with Lake View

  • 3153 sq ft
  • Sleeps 3

View all photos for Double Suite Deluxe with Sea View

1 bedroom, premium bedding, down comforters, minibar

Double Suite Deluxe with Sea View

  • 1679 sq ft
  • Sleeps 2

View all photos for Double Suite Deluxe with Beach View

1 bedroom, premium bedding, down comforters, minibar

Double Suite Deluxe with Beach View

  • 3175 sq ft
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

1-Bedroom Villa Deluxe with Lake View

  • 3465 sq ft
  • Sleeps 3

View all photos for 2-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

2-Bedroom Villa Deluxe with Lake View

  • 5511 sq ft
  • Sleeps 4

View all photos for Double Suite Deluxe with Beach View

1 bedroom, premium bedding, down comforters, minibar

Double Suite Deluxe with Beach View

  • 2475 sq ft
  • Sleeps 3

View all photos for 3-Bedroom Villa Deluxe with Golf Course View

1 bedroom, premium bedding, down comforters, minibar

3-Bedroom Villa Deluxe with Golf Course View

  • 2755 sq ft
  • Sleeps 6

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

1-Bedroom Villa Deluxe with Lake View

  • 3465 sq ft
  • Sleeps 3

View all photos for 1-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

1-Bedroom Villa Deluxe with Lake View

  • 3465 sq ft
  • Sleeps 3

View all photos for Double Suite Deluxe with Sea View

1 bedroom, premium bedding, down comforters, minibar

Double Suite Deluxe with Sea View

  • 1743 sq ft
  • Sleeps 3

View all photos for 2-Bedroom Villa Deluxe with Lake View

1 bedroom, premium bedding, down comforters, minibar

2-Bedroom Villa Deluxe with Lake View

  • 5511 sq ft
  • Sleeps 4

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9.8 out of 10, Exceptional, 374 reviews
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The price is $853
Oct 13 - Oct 14
Total with taxes and fees
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About the neighborhood

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 10 min walk - 0.8 km
  • Gran Coyote Golf - 5 min drive - 3.6 km
  • Playa Xcalacoco - 6 min drive - 2.9 km
  • Tres Rios Ecopark - 10 min drive - 6.0 km
  • Quinta Avenida - 11 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 13.5 miles/21.7 km
  • Area shuttle

Restaurants

  • ‪Restaurante Hacienda - ‬11 min drive
  • ‪Mamma Mia - ‬11 min drive
  • ‪Sunset restaurant - ‬11 min drive
  • ‪La Fleur - ‬11 min drive
  • ‪Yucatán Main Restaurant - ‬12 min drive

About this property

Banyan Tree Mayakoba

Putting you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Offering ocean views, Sands Beach Club serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course, and a free kid's club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 161 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets allowed (1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free secured onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Archery
  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Boat tours
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3310 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Golf course on site
  • 2 outdoor pools
  • Designer stores on site
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Recycling

Special features

Spa

Banyan Tree Mayakoba Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Sands Beach Club - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cello - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Saffron - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.76 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 56.8 for adults and USD 28.4 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 134 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba offer free cancellation for a full refund?

Yes, Banyan Tree Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Banyan Tree Mayakoba?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Banyan Tree Mayakoba?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Banyan Tree Mayakoba?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Banyan Tree Mayakoba?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Banyan Tree Mayakoba?

No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at Banyan Tree Mayakoba and nearby?

Have fun with onsite activities like kayaking, sailing, and archery, and practice your swing at the golf course. Additional recreation onsite includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Mayakoba also has 3 bars, a private beach, and a 24-hour fitness center, as well as a sauna, a picnic area, and a garden.

Are there restaurants at or near Banyan Tree Mayakoba?

Yes, Sands Beach Club offers alfresco dining, international cuisine, and garden views.

Does Banyan Tree Mayakoba have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Banyan Tree Mayakoba like?

Banyan Tree Mayakoba is located on the waterfront. Popular attractions include Maroma Beach, which is 13 minutes away by car.

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Reviews

Banyan Tree Mayakoba Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The private pools were heated and a highlight of the stay, offering a convenient and enjoyable swimming experience. (6 reviews)
  • The beach was immaculate and offered a unique and serene experience with beautiful white sand and excellent service. (10 reviews)
  • Dining options were diverse and every one was very good. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Villa
Restaurant
Beach
Spa
Private pool
Amenities
Location

Reviews

10/10 Exceptional

Absolutely stunning resort We went for our 25th wedding anniversary and had an amazing time Would definitely recommend!
Manpreet Kaur, 4-night trip

10/10 Exceptional

Very warm and professional staff. Recommend.
Yan, 6-night trip

10/10 Exceptional

Amazing hotel with excellent customer service. We had a fantastic stay.
Clara, 7-night trip

10/10 Exceptional

This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
Tamar, 4-night trip

10/10 Exceptional

The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Saurabh, 2-night trip

10/10 Exceptional

Wonderful stay!
Kiersten, 7-night trip

10/10 Exceptional

This resort is stunning. Some difficulties with service but overall an amazing trip.
Christy, 4-night trip

10/10 Exceptional

Nice place to stay very relaxing the service is excellent
Francisco, 4-night trip

10/10 Exceptional

Really private and safe.
Johnny Marshall, 7-night trip

10/10 Exceptional

Amazing place to be!
Hiromi, 5-night trip

10/10 Exceptional

We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Kaitlin, 1-night trip

10/10 Exceptional

Excellent service, amenities and variety

First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
Kyle, 8-night trip

10/10 Exceptional

The staff and concierges were super helpful with anything we needed throughout the trip! The resort allowed for a lot of privacy in our villa and allowed us to truly relax. They even spoiled us with an upgrade to help us celebrate our 20th anniversary and baby moon! Only thing I would add is a good coffee shop!
David, 4-night trip

10/10 Exceptional

Cant wait to come again!
Benny, 1-night trip

6/10 Good

The location on the waterways is great! Fight to get towels everyday They take dirty out but leave you none!!
Tina, 6-night trip

10/10 Exceptional

Excellent hotel.
Eugenio, 1-night trip

10/10 Exceptional

The staff and the hotel was great
Yair Kershenovich, 4-night trip

10/10 Exceptional

Excellent stay thank you
corina, 5-night trip

10/10 Exceptional

Outstanding stay, as always
Thomas, 11-night trip

10/10 Exceptional

Fantastic hotel and the service was outstanding.
David, 7-night trip

10/10 Exceptional

Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Stephen, 3-night trip

10/10 Exceptional

Beautiful property
Celeste, 3-night trip

6/10 Good

The property and stay was nice, no Expedia vip upgrades or benefits
Vitaliy, 6-night trip

6/10 Good

The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
Armond, 6-night trip

10/10 Exceptional

Gorgeous property, excellent service and wonderful amenities. Fantastic place for a getaway.