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Staines Hotel

3.0 star property
Riverfront hotel in Staines with 2 bars/lounges and restaurant

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Photo gallery for Staines Hotel

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
Deluxe Double Room, 1 Double Bed | Bathroom | Combined shower/tub, eco-friendly toiletries, towels
Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Mercure London Staines-upon-Thames Hotel offers a scenic retreat by the river. Enjoy international cuisine at Riverside Restaurant, relax with drinks in one of 2 bars or take a stroll on the garden and unwind on the terrace. With in-room WiFi, luggage storage and dry cleaning services available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $83
includes taxes & fees
$69 per night
Apr 18 - Apr 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 168 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Free parking
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  • Restaurant
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8.6 out of 10, Excellent, 711 reviews
The price is $155
includes taxes & fees
$129 per night
Apr 18 - Apr 19
The Boleyn Hotel
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About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Royal Holloway, University of London - 5 min drive - 4.4 km
  • Runnymede - 6 min drive - 4.9 km
  • Thorpe Park - 6 min drive - 4.6 km
  • Windsor Castle - 12 min drive - 10.4 km
  • LEGOLAND® Windsor - 13 min drive - 11.9 km

Getting around

  • Heathrow Airport (LHR) - 21 min drive
  • Farnborough (FAB) - 40 min drive
  • Gatwick Airport (LGW) - 42 min drive
  • London City Airport (LCY) - 55 min drive
  • Egham Station - 5 min drive
  • Ashford Station - 6 min drive
  • Staines Station - 9 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Staines Hotel

Staines Hotel puts you within a 10-minute drive of Thames River and Thorpe Park. For a bite to eat, guests can check out Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a terrace, and a garden.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15.95 per person
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per day

Parking

  • Self parking costs GBP 10.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel Hotel
Staines Hotel Staines
Staines Hotel Hotel Staines
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel

Frequently asked questions

Does Staines Hotel offer free cancellation for a full refund?

Yes, Staines Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Staines Hotel?

Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Staines Hotel?

Yes. Self parking costs GBP 10.00 per day. Parking spots may be limited.

What are the check-in and check-out times at Staines Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Staines Hotel and nearby?

Staines Hotel has 2 bars and a garden.

Are there restaurants at or near Staines Hotel?

Yes, Riverside Restaurant offers international cuisine.

What's the area around Staines Hotel like?

Staines Hotel is located by the river, a short 9-minute walk from Staines Station.

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Staines Hotel Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
River
Location
Bathroom
Shower
Restaurant
Children

What guests liked

  • Breakfast was a buffet style with a good selection and staff even offered to cook fresh bacon and sausage. (8 reviews)
  • The property's restaurants offered an amazing meal experience with great choice and presentation, and staff were friendly and accommodating. (3 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Good service but boring hotel

Very simple Mercure hotel in Staines. If you can, stay at the Swan across the river instead
Yngve, 1-night trip

10/10 Exceptional

Relaxing Evening

The receptionist was extremely pleasant and helpful. I had a very nice room and drink on the terrace watching the sun go down.
francine, 1-night trip

10/10 Exceptional

Lovely quaint hotel

Very friendly staff on an excellent position on the Thames
David, 1-night trip

6/10 Good

Ok, lovely river view

Stayed one night, decor is outdated but bed and pillows clean and comfortable. Had the river view although it was a shame I couldn't actually open the balcony due to security straps. Unfortunately there was a door into another room next door, which was locked of course, but I could hear every word the couple next door were saying just as if they were in my bathroom.
1-night trip

10/10 Exceptional

Lovely hotel ! Staff very polite!!
Daniele, 1-night trip

8/10 Very good

Better than expected

Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel
Sally, 3-night trip

10/10 Exceptional

Excellent

We stay here frequently. This time was for our anniversary. The location is perfect and the staff could not be any friendlier. We will be back soon
1-night trip

10/10 Exceptional

Perfect location to stay

We stayed at this hotel following the fire at Heathrow airport that cancelled our flight. The price was perfect, the location was amazing and the staff were just incredible. From Magda in the morning that made sure breakfast was always a wonderful start to the day to Kira that served us drinks and dinner in the evenings. They were both incredible and are an immense asset to the hotel! The rooms were very comfortable, the food was plentiful and great quality! I would recommend this hotel for anyone in the area of Heathrow. It is not right at the airport, but a quick 20 minutes by taxi. Because of this, the traveler is close to the airport but away from the hustle and bustle associated with the airport. Shops are very close by, the train station is near as well as a large number of bus routes.
Mark, 4-night trip

10/10 Exceptional

Very nice hotel, pet friendly

Very nice hotel. Clean, nice staff, very surprised with the quality for the price. Deffinetly will stay next time.
Patryk, 3-night trip

10/10 Exceptional

Good location nice staff easy for the town.
Simon, 1-night trip

10/10 Exceptional

Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
Jana, 1-night trip

10/10 Exceptional

Great value hotel
Andrew, 1-night trip

10/10 Exceptional

Work trip luxury

Clean comfortable room with a lovely river view. Bathroom needs a heater
Chris, 2-night trip

10/10 Exceptional

Great location, spotless rooms and a great breakfast
Graham, 1-night trip

10/10 Exceptional

Very nice room aling the river
Steven Ivan, 1-night trip

8/10 Very good

Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
1-night trip

8/10 Very good

Lovely position next to the Thames.
Ann, 1-night trip

10/10 Exceptional

A very nice place to stay near Heathrow
William, 1-night trip

8/10 Very good

Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
John, 1-night trip

10/10 Exceptional

I really enjoyed the stay and i will be back!
Stephanie Jayne, 1-night trip

8/10 Very good

Great overnight stay

Nice and clean ,comfy bed , value for money. Nice shower and good facilities.
Andrew, 1-night trip

8/10 Very good

Good value hotel, nothing fancy
Andrew, 1-night trip

8/10 Very good

Great location. Good hotel.

Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.
Mark, 4-night trip

10/10 Exceptional

Comfortable hotel in a good location.
Chris, 1-night trip

10/10 Exceptional

When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Inese, 1-night trip