Mercure London Staines-upon-Thames Hotel offers a scenic retreat by the river. Enjoy international cuisine at Riverside Restaurant, relax with drinks in one of 2 bars or take a stroll on the garden and unwind on the terrace. With in-room WiFi, luggage storage and dry cleaning services available.
Royal Holloway, University of London - 6 min drive - 4.6 km
Windsor Castle - 13 min drive - 11.5 km
Windsor Great Park - 15 min drive - 13.8 km
LEGOLAND® Windsor - 15 min drive - 13.7 km
Getting around
Heathrow Airport (LHR) - 21 min drive
Farnborough (FAB) - 40 min drive
Gatwick Airport (LGW) - 42 min drive
London City Airport (LCY) - 55 min drive
Egham Station - 5 min drive
Ashford Station - 6 min drive
Staines Station - 9 min walk
Restaurants
Costa Coffee - 6 min walk
Pret a Manger - 5 min walk
McDonald's - 4 min walk
Nando's - 4 min walk
Prezzo - 7 min walk
About this property
Sunday London Staines-upon-Thames Heathrow T5
Sunday London Staines-upon-Thames Heathrow T5 puts you within a 10-minute drive of Thames River and Thorpe Park. For a bite to eat, guests can check out Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a terrace, and a garden.
At a glance
DONE
Hotel size
88 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 10.00 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9 AM
2 bars/lounges
Restaurant
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
At least 80% of food locally-sourced
At least 80% organic food
Local culture & ecosystem education
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 15.95 per person
Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per day
Parking
Self parking costs GBP 10.00 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines
Frequently asked questions
Does Sunday London Staines-upon-Thames Heathrow T5 offer free cancellation for a full refund?
Yes, Sunday London Staines-upon-Thames Heathrow T5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sunday London Staines-upon-Thames Heathrow T5?
Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Sunday London Staines-upon-Thames Heathrow T5?
Yes. Self parking costs GBP 10.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Sunday London Staines-upon-Thames Heathrow T5?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Sunday London Staines-upon-Thames Heathrow T5 and nearby?
Sunday London Staines-upon-Thames Heathrow T5 has 2 bars and a garden.
Are there restaurants at or near Sunday London Staines-upon-Thames Heathrow T5?
Yes, Riverside Restaurant offers international cuisine.
What's the area around Sunday London Staines-upon-Thames Heathrow T5 like?
Sunday London Staines-upon-Thames Heathrow T5 is located by the river in Staines Town Centre, a short 9-minute walk from Staines Station and 6 minutes' walk from Staines Bridge.
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Sunday London Staines-upon-Thames Heathrow T5 Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Location
River
Bathroom
Shower
Restaurant
Children
Reviews
10/10 Exceptional
Aug 24, 2025
Excellent hotel, great location
Christine
Christine, 1-night trip
10/10 Exceptional
Sep 15, 2025
Nice setting by river. Walking distance from shops and restaurants
Kerry
Kerry, 1-night trip
8/10 Very good
Sep 15, 2025
Quiet room, I heard no traffic noise from the large road outside. Centrally located.
It is close to a good shopping centre if you are looking for food.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Sep 7, 2025
Comfortable in a good location
Lovely breakfast and comfortable room. Just very hot in the rooms upstairs due to no air-conditioning.
Verified traveler
1-night trip
8/10 Very good
Jul 27, 2025
Competitively price room
Good price, would stay there again.
C
C, 1-night trip
10/10 Exceptional
Sep 14, 2025
Incredible Setting, Awesome Staff
This is a hotel in a beautiful setting on the Thames with a great outdoor cafe. The staff are amazing and each person we met went above and beyond. It's worth the stay for sure. You must be ready for lots of stairs as there is no lift. Also, the hotel is called around 3 different names depending on who you ask, so that can be confusing. Regardless, the staff and setting make this hotel a must visit.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
Sep 1, 2025
Great friendly hotel
Staff were very friendly. We had no issues with our room. The bathroom was clean and the bed was comfortable. The room was a little tired but at the price we paid it was suitable for our needs. Overall the hotel was well situated for our travel needs, being a short walk into town and the railway station. The bonus was that it had it’s own car park which was charged at £10 per day which we considered reasonable.
We will use this Hotel in Staines a lot in the coming future.
Sandra
Sandra, 3-night trip
4/10 Fair
Jun 10, 2025
Location is great.
Thomas
Thomas, 3-night trip
6/10 Good
Jun 22, 2025
Good location
Kim
Kim, 1-night trip
4/10 Fair
Sep 7, 2025
Ceanliness here leaves little to be desired
Definitely not a pet friendly room, as there was a wide gap under bed which it appears upon accidental inspection was neglected and the items underneath spoiled my birthday solo trip.
Olakemi
Olakemi, 2-night trip
8/10 Very good
Sep 4, 2025
Adequate for a Night’s Stay
Adequate for our needs. Bathroom needs upgrading. No tea & coffee making facilities in room. Paid for parking when we arrived, went out for the evening and no parking available when we returned. We had to park in the public car park nearby. Hotel did refund the car park charge
Verified traveler
1-night trip
10/10 Exceptional
May 28, 2025
What a brilliant hotel, good location, reasonable price, clean, great service, the lady on reception was really friendly and helpful from the moment I got there, would definitely go back.
Gary
Gary, 3-night trip
8/10 Very good
May 7, 2025
Very nice friendly staff hotel very clean
Simon
Simon, 1-night trip
6/10 Good
Jul 24, 2025
Friendly
Megan
Megan, 1-night trip
8/10 Very good
Apr 18, 2025
Nice Stay
Convenient location— nice rooms and friendly staff
Greg
Greg, 3-night trip
6/10 Good
Jul 30, 2025
Run down hotel. Not enough towels for occupants in room. Bathroom is very old. Lack of ventilation when it's warm. Breakfast is tasty.
Brian
Brian, 1-night trip
10/10 Exceptional
May 5, 2025
A relaxing stay
Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!
Tricia
Tricia, 3-night trip
10/10 Exceptional
Jun 15, 2025
Great place for transit from Heathrow. 20 minutes and 3 pounds gets you there on Bus 8. Serene setting on the Thames.
David
David, 1-night trip
8/10 Very good
Aug 1, 2025
Good location but was in room 59. This was miles away, up and down corridors and stairs. Worse still, code for door didn't work on second day. Had to trek back to reception again after long day at work
Michael
Michael, 4-night trip
8/10 Very good
Jul 16, 2025
Nice hotel. The room was very warm so I had to leave the window open and this led to quite a bit of noise due to my room being on the main road, however a fan was provided and this was put to good use. Thanks to the maintenance guy for lending me his extension so the fan reached my bed head. The plug sockets at the bed sides need to be changed to U.K. style….as we are in the U.K. after all!!!!
Billy
Billy, 3-night trip
4/10 Fair
Aug 5, 2025
Not worth the price
Upgraded to a river view room. Unable to open doors due to a restricter cable. Pictures on website look like you can. No aircon.
Room and bathroom was in good condition and clean. Shower pressure terrible, toilet also quite hard d to flush.
Check in took an age!
Outside of hotel and stairways are tired need refurbishing
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jun 15, 2025
I loved it here! You couldn’t ask for nicer people. Helpful, personable, and friendly staff. The beds I am going to miss, best beds ever! I loved my stay. Close to the bus station and train station. I walked to both every day I was there. Anything I needed, even when it was out of the realm of their service, they helped me with. Brilliant staff!
Annette
Annette, 6-night trip
10/10 Exceptional
Mar 12, 2025
Lovely quaint hotel
Very friendly staff on an excellent position on the Thames
David
David, 1-night trip
10/10 Exceptional
Mar 30, 2025
The river view balcony was amazing
Kathy
Kathy, 1-night trip
2/10 Poor
Jul 17, 2025
Extremely poor
I won't be staying again. No hot water for 3 days, ants in the bathroom, overall was unacceptable. Complaints ignored as well