At Hilton Garden Inn Cleveland East/Mayfield Village, guests are drawn to the inviting lobby fireplace and warm atmosphere. Unwind at the spa tub or enjoy American cuisine for breakfast and dinner at The Garden Grill & Bar. With free in-room WiFi, an indoor pool, a gym, laundry facilities and helpful staff nearby.
Cleveland Clinic - Hillcrest Hospital - 4 min drive - 4.3 km
StoneWater Golf Club - 5 min drive - 3.6 km
Legacy Village - 9 min drive - 9.9 km
Cleveland Clinic - 22 min drive - 20.0 km
Case Western Reserve University - 22 min drive - 19.9 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 10 min drive
Cleveland, OH (BKL-Burke Lakefront) - 25 min drive
Cleveland Hopkins International Airport (CLE) - 33 min drive
Cleveland Station - 24 min drive
Free area shuttle
Restaurants
Georgio's Oven Fresh Pizza - 3 min drive
Yours Truly Restaurant - 13 min walk
Chipotle Mexican Grill - 14 min walk
Panini's - 15 min walk
Five Guys - 3 min drive
About this property
Hilton Garden Inn Cleveland East/Mayfield Village
When you stay at Hilton Garden Inn Cleveland East/Mayfield Village, you'll be within a 15-minute drive of Lake Erie. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Garden Grill & Bar, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
128 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Offsite
Free area shuttle within 5 mi
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Free local shuttle
Grocery/convenience store
Working away
24-hour business center
Meeting rooms
Conference center (6630 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Also known as
Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Frequently asked questions
Does Hilton Garden Inn Cleveland East/Mayfield Village offer free cancellation for a full refund?
Yes, Hilton Garden Inn Cleveland East/Mayfield Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Cleveland East/Mayfield Village?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Cleveland East/Mayfield Village and nearby?
Hilton Garden Inn Cleveland East/Mayfield Village has an indoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Cleveland East/Mayfield Village?
Yes, The Garden Grill & Bar offers American cuisine.
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Hilton Garden Inn Cleveland East/Mayfield Village Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Hot Tub
Breakfast
Bed
Elevator
Location
Restaurant
Highways
Trip
What guests liked
Breakfast was a highlight with many guests praising its quality and value. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 16, 2025
Great place to stay right outside Cleveland. Easy parking. Clean and quiet area.
David
David, 1-night trip
10/10 Exceptional
Sep 12, 2025
Front desk associates were extremely friendly and tried to accommodate me. They had sent my luggage to my room and event left a sweet surprise and note upon my arrival. Mo the assistant manager was extremely professional and gracious- great stay!
Azka
Azka, 1-night trip
10/10 Exceptional
Jul 27, 2025
I love it here. Whenever im in town.i always stay at Hilton. Always clean and service is great
Crystal
Crystal, 2-night trip
2/10 Poor
Aug 16, 2025
No running water when we arrived, water was yellow when it turned on and sink clogged with hair
Cortney
Cortney, 1-night trip
10/10 Exceptional
Jun 13, 2025
The hotel was really a pleasant surprise. The staff was excellent - breakfast was excellent. And everything was reasonably priced. You are doing it right!
Karen
Karen, 3-night trip
6/10 Good
Aug 17, 2025
No water upon arrival. Bathroom fixtures need repair or replacement.
Renee
Renee, 1-night trip
10/10 Exceptional
Apr 1, 2025
The staff here was incredibly friendly, helpful and accommodating— they really made the stay
Molly
Molly, 1-night trip
10/10 Exceptional
Jun 4, 2025
Everyone was sooo nice. Rooms very clean. wonderful breakfast. thans
Richard
Richard, 3-night trip
2/10 Poor
Aug 10, 2025
Go somewhere else- poor quality and overpriced
Parking lot was full of garbage. There was clearly a party there by the number of guests. The staff appeared annoyed. Paid extra for breakfast which was dry cereal and other low-level continental ($12). Should have gone out. Overpriced, poor quality, poor service.
Verified traveler
1-night trip
8/10 Very good
May 15, 2025
Nice option for the area
We were visiting family nearby and found this to be a great option. Quiet and comfortable. Helpful staff.
Joshua
Joshua, 3-night trip
10/10 Exceptional
Apr 14, 2025
I've stayed here on several occasions and the staff has always been friendly and courteous. I will stay here again the next time I'm in the Mayfield Heights area for work.
Michael
Michael, 2-night trip
8/10 Very good
May 20, 2025
overalll I like the property, but improvements in building maintenance, landscape and dining options
Daniel
Daniel, 9-night trip
10/10 Exceptional
Apr 12, 2025
Clean and friendly
Very clean throughout. Staff was very friendly. And the continental breakfast was a great value.
Mark
Mark, 1-night trip
4/10 Fair
Aug 9, 2025
Disheartened 😔
We had no water when we got there. No hot tub, which was one of the reasons i chose this location. I wanted to relax in the hot tub. The laundry room was out of order. Our floor had a broken ice machine. And each time i used my key it reprogrammed and i couldnt use it the next time. Seriously, ive never had such an experience. It was not good. I will never stay at this property again.
Caroline
Caroline, 1-night trip
6/10 Good
Jul 14, 2025
Did have a good experience.
One of our beds had dirty sheets on it.
Our keys to the room would not work correctly had to keep going to the front desk to have it reprogrammed and there needles in the hallway on floor that we had male housekeeper pick up so no one would step on it.
Charlotte
Charlotte, 1-night trip
8/10 Very good
Apr 4, 2025
The stay was ok. The hotel was a little outdated and the beds were very squeaky, just sitting on them.
Joseph
Joseph, 1-night trip
4/10 Fair
May 9, 2025
The pool was dingy and small, staff were not friendly and overall hotel was run down
Maricela
Maricela, 1-night trip
4/10 Fair
Jun 28, 2025
Disappointed
When we checked in there was a hand written sign that the pool was closed. Of course we made a comment since we purposely booked for the pool. The woman who checked us in, rolled her eyes, and rudely told us she knew it was gonna be an issue. The rooms have wallpaper peeling off the walls, and it smells of stale cigarettes. Kond of expected more from Hilton.
Shannon
Shannon, 1-night trip
8/10 Very good
Jun 17, 2025
I didn't like the hairs I found in the shower and in my towel.
Kelly
Kelly, 2-night trip
6/10 Good
May 11, 2025
Pool was in terrible shape , hot tub was down and no body told us at booking , staff was lack luster and not very helpful or personable
Santino
Santino, 1-night trip
4/10 Fair
Jul 23, 2025
My ked didn't work every time I left the room. Had to get it replaced 5-6 times.
AC wouldn't go below 80 degrees. At 11pm after tossing and turning, I finally went to the front desk and asked for a new room. They told me none were available, although the parking lot was only about 1/4 full.
Not a great experience overall
Verified traveler
1-night trip
10/10 Exceptional
Feb 2, 2025
There was really nothing notable near the hotel. But hotel was very nice, staff friendly and helpful.
Francis
Francis, 2-night trip
10/10 Exceptional
Sep 23, 2024
Very nice hotel very nice staff
Courtney
Courtney, 1-night trip
8/10 Very good
Oct 18, 2024
It was a nice place. Breakfast was great.
janet
janet, 1-night trip
10/10 Exceptional
Mar 16, 2025
Great place to stay!!
It was a work trip. I love not leaving the hotel for dinner.
The menu was rather limited and I'm gluten free but Reynard, the server, helped me sift through. Gotta say the chicken wings and Ceasar salad were perfect!