The problem is that in reality the hotel doesn't offer what expedia says. I booked a double king bedroom. No such room exists in that hotel. In reality are two double beds, with a concrete base that makes it impossible to put the beds together. I have a 4 year old daughter and a year old baby that required a king bed. In the pictures they show a kids area, that doesn't exist anymore. They also say rooms are sound proof which they are not. Sadly my baby woke up and cried at 1AM, and the management sent and angry dude to try to quiet us down, since 2 other rooms complained.
Also, everyone asks for tips, even room cleaning staff, which is not common for any other hotel, specially in its tier. Cloration of the hot pool must not be good as my children came back with a tummy and ear infection. Finally, almost all the staff seems grumpy and maybe poorly paid.
Nice premises, good location, very bad service though.