Gran Hotel Diligencias offers a serene retreat in the heart of Veracruz. Enjoy lunch at Mariscos Villarica, indulge in hydrotherapy and massage treatments at SPA TRIDOSHA, or take a refreshing dip in the outdoor pool. With an on-site bar, 24-hour health club, multilingual staff and luggage storage available.
World Trade Center Veracruz - 10 min drive - 10.0 km
Getting around
General Heriberto Jara Intl. Airport (VER) - 26 min drive
Veracruz Central Station - 8 min walk
Airport shuttle (surcharge)
Restaurants
Los Portales de Veracruz - 2 min walk
El Alba Fuente De Sodas - 1 min walk
Gran Café del Portal - 1 min walk
Bar El Estribo
Restaurant Bar Regis - 2 min walk
About this property
Gran Hotel Diligencias
At Gran Hotel Diligencias, you'll be just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or aromatherapy. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights. Fellow travelers love the helpful staff and central location.
At a glance
DONE
Hotel size
121 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
24-hour health club
An outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Tridosha. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Dining
Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MXN 200.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz
Frequently asked questions
Does Gran Hotel Diligencias offer free cancellation for a full refund?
Yes, Gran Hotel Diligencias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Hotel Diligencias?
Yes, there's an outdoor pool.
Are pets allowed at Gran Hotel Diligencias?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Gran Hotel Diligencias?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Gran Hotel Diligencias?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Gran Hotel Diligencias?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
Is there an onsite casino at Gran Hotel Diligencias?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (11-min drive) are both nearby.
What is there to do at Gran Hotel Diligencias and nearby?
Gran Hotel Diligencias has a spa and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Gran Hotel Diligencias?
Yes, Mariscos Villarica offers Spanish cuisine.
What's the area around Gran Hotel Diligencias like?
Gran Hotel Diligencias is a short 8-minute walk from Veracruz Central Station and 4 minutes' walk from Veracruz Harbour. Our travelers say the local area is very central.
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Gran Hotel Diligencias Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bathroom
Live music
Shopping center
View
Water
Cities
What guests liked
The pool was refreshing, offered great views, and was a lovely place to relax. (6 reviews)
The property's location offers easy access to several nearby restaurants and a historic café. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 5, 2025
Que bueno
Always a good experience at this historic hotel
Marianne
Marianne, 1-night trip
10/10 Exceptional
Jun 28, 2025
Historic Place
Its a good place to stay. The staff is exceptional
Marianne
Marianne, 3-night trip
10/10 Exceptional
May 4, 2025
Amazing stay!
Ashley
Ashley, 4-night trip
10/10 Exceptional
Mar 30, 2025
great place to stay and eat and the amenities.
ANTONIO
ANTONIO, 6-night trip
8/10 Very good
May 24, 2025
Muy buena ubicación
Rodrigo
Rodrigo, 1-night trip
8/10 Very good
Jun 20, 2025
It has an amazing pool view and location
Claudia
Claudia, 2-night trip
10/10 Exceptional
Jun 10, 2025
Very good place, walkable during the day and good variety at night.
Moises
Moises, 1-night trip
10/10 Exceptional
Mar 10, 2025
Great hotel and location.
James
James, 3-night trip
8/10 Very good
Mar 21, 2025
Great location, friendly staff, good dinning options, shopping options inside of the hotel
ana Rosa
ana Rosa, 1-night trip
10/10 Exceptional
Mar 22, 2025
Nice Hotel
Daniel
Daniel, 2-night trip
10/10 Exceptional
Jun 16, 2025
The hotel is great . Right in front of. The plaza . Lots to eat . We did have trouble getting to the parking garage since they are rebuilding the streets . But overall the rooms are great
Paulina
Paulina, 1-night trip
6/10 Good
Jun 10, 2025
Hotel viejo le falta mantenimiento
jose
jose, 3-night trip
8/10 Very good
Apr 15, 2025
My room was kept very clean, the staff was very helpful with anything I needed. The area was very central to a lot of the festivities going on for the holiday week I was there.
Timothy
Timothy, 2-night trip
8/10 Very good
May 1, 2025
Muy limpio
Javier
Javier, 1-night trip
10/10 Exceptional
Apr 24, 2025
All very nice.
Pedro
Pedro, 3-night trip
10/10 Exceptional
May 9, 2025
Property location is near by restaurants and shops.
The room was big.
Jesenia
Jesenia, 1-night trip
8/10 Very good
Feb 6, 2025
Colonial Hotel in Veracruz
We enjoyed staying in this colonial hotel, the staff were helpful for our requests.
Tammy
Tammy, 4-night trip
8/10 Very good
Mar 11, 2025
The Hotel location is very convenient many restaurants around and entertainment.
Very clean and the personal very helpful
Leticia
Leticia, 3-night trip
10/10 Exceptional
Jun 3, 2025
The staff
Olivia
Olivia, 1-night trip
8/10 Very good
Jun 1, 2025
Everything was good except the room I stayed at AC wasn't great, it wasn't properly cleaned. Pool area was disgusting bird poop everywhere. Staff was great.
Ruben
Ruben, 3-night trip
8/10 Very good
Jan 24, 2025
The restaurant has a great buffet!
A nice bar with live music every weekend! Great location!
Constantino
Constantino, 6-night trip
10/10 Exceptional
Mar 18, 2025
The hotel is very clean and beautiful. I've stayed at this hotel on every visit to this beautiful city. The shower is very slow, apparently it was remodeled
Enrique
Enrique, 1-night trip
10/10 Exceptional
May 29, 2025
Need up date un refrigerador en las abitaciones
Adriana
Adriana, 3-night trip
8/10 Very good
Jun 2, 2025
everything was perfect during our stay but their room service was a little off putting. they wouldn’t do normal room service. you still get the option to do room service but it was only seafood and they didn’t do it all day everyday. it was very limited.
adriana
adriana, 2-night trip
10/10 Exceptional
Apr 7, 2025
Genuinely loved the hotel and the location. It is directly in front of the main central plaza Zocalo. The rooms are a bit outdated but it’s fine because it is literally a 200 year old hotel. The staff is very accommodating and kind. The lobby is always air conditioned and clean. The cleaning staff is quick and restock everything welll. It is definitely a go back hotel.