Near Zicatela Beach, Hotel Surf Olas Altas offers a rejuvenated space with local cuisine at the on-site restaurant and free in-room WiFi. Unwind by the outdoor pool, take advantage of dry cleaning services or grab a coffee from the lobby to enjoy on the garden grounds.
Av. del Morro No. 310, Puerto Escondido, OAX, 71980
What's nearby
Zicatela Beach - 2 min walk - 0.2 km
Commercial Walkway - 18 min walk - 1.6 km
Puerto Angelito Beach - 4 min drive - 2.6 km
Carrizalillo Beach - 4 min drive - 3.3 km
Punta Zicatela - 8 min drive - 4.4 km
Getting around
Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 15 min drive
Airport shuttle (surcharge)
Restaurants
El Cafecito - 2 min walk
Xcaanda - 1 min walk
Elephant Garden - 4 min walk
Flori-tao - 3 min walk
Paraiso - 3 min walk
About this property
Hotel Surf Olas Altas
Hotel Surf Olas Altas is just 3.8 mi (6.2 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Olas Altas, which serves local cuisine. A bar/lounge, a terrace, and a garden are other highlights.
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service
What to do
On the beach
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Olas Altas - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.
Olas Altas - Onsite restaurant. Open daily.
Cafetería Vista al Mar - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 per person
Airport shuttle service is offered for an extra charge of MXN 200 per vehicle (one-way, maximum occupancy 4)
Renovations and closures
The property will be renovating from June 4 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
Front desk
Guests will have access to the following alternate facilities during the renovation:
Business facilities
Outdoor pool
Recreational facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:30 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Surf Olas Altas
Hotel Surf Olas Altas Puerto Escondido
Surf Olas Altas
Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel
Hotel Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel Puerto Escondido
Frequently asked questions
Does Hotel Surf Olas Altas offer free cancellation for a full refund?
Yes, Hotel Surf Olas Altas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Surf Olas Altas?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at Hotel Surf Olas Altas?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Surf Olas Altas?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Surf Olas Altas?
Yes, an airport shuttle is available. The charge is MXN 200 per vehicle one-way.
What are the check-in and check-out times at Hotel Surf Olas Altas?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Surf Olas Altas and nearby?
Hotel Surf Olas Altas has 2 outdoor pools and a garden.
Are there restaurants at or near Hotel Surf Olas Altas?
Yes, Olas Altas offers local cuisine.
What's the area around Hotel Surf Olas Altas like?
Hotel Surf Olas Altas is a short 1-minute walk from Zicatela Beach and 19 minutes' walk from Marinero Beach.
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Reviews
Hotel Surf Olas Altas Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.6
Location
8.4
Staff & service
8.2
Eco-friendliness
7.8
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Restaurant
Amenities
Air conditioning
Bar
Beach
Bed
Wifi
Reviews
8/10 Very good
Feb 28, 2025
Nice hotel with excellent location
Francisco
Francisco, 3-night trip
10/10 Exceptional
Sep 5, 2025
Tolles Hotel, super Lage, freundliches Personal
Super Hotel, sehr angenehmer Aufenthalt. Das Internet ist allerdings nicht besonders. Außerdem, dafür kann das Hotel natürlich nichts, die Strandbar Xcaanda gegenüber feiert mit sehr lauter Musik bis 3 Uhr morgens. Für eine Familie mit Kindern sehr ärgerlich.
Laura Evelia
Laura Evelia, 5-night trip
8/10 Very good
Feb 3, 2025
The hotel is very clean and well maintained. Good location and a good restaurant on site for breakfast.
Vicky
Vicky, 4-night trip
8/10 Very good
Jun 3, 2025
I’m pleased with the property facility and convenience location to the beach. Staff were very helpful and knowledgeable with facilities requirements.
The only bad thing regarding this hotel is very loud at night as it’s right on the club and bar area of Zicatela Beach.
Fernando
Fernando, 3-night trip
10/10 Exceptional
Oct 11, 2024
Great place, convenient centrally located an clean.
Fernando
Fernando, 3-night trip
10/10 Exceptional
Oct 6, 2023
Good place to stay in
jubentino
jubentino, 5-night trip
10/10 Exceptional
Mar 12, 2025
Very nice staffs, very clean, building a new pool. Excellent for surfing people. But taking taxis you can visit very nice beaches.
Rigoberto
Rigoberto, 5-night trip
8/10 Very good
Feb 2, 2025
Excellent location. Very load at night from nightclub till early morning!
Deborah
Deborah, 7-night trip
10/10 Exceptional
Apr 16, 2023
it's definitely one of the most conveniently located hotels in Zicatela, just steps away from anything you would like.
Gabriela
Gabriela, 3-night trip
6/10 Good
Mar 6, 2024
Basic rooms but did have a lovely pool.
Philip
Philip, 2-night trip
10/10 Exceptional
Apr 10, 2025
Everything
Edith
Edith, 1-night trip
8/10 Very good
Jan 30, 2025
Is a very convenient hotel , but elevator wasn’t working, no more pillows for my wife towels look to old TV to small
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
Nov 28, 2022
The hotel is a quiet and calm place to rest. The staff is composed of great people always smiling and ready to help. The room was always clean and overall, this is a great place to rest and to have great food in the restaurant.
Jaime
10/10 Exceptional
Jan 9, 2023
friendly staff .
Fernando
10/10 Exceptional
May 12, 2024
Liked the overall hotel from the cleanliness to the parking. Very safe and secure place with lots of options around. Could use a fridge bit other than that all good.
Hipolito
Hipolito, 4-night trip
10/10 Exceptional
Feb 19, 2024
Beach front. Newly renovated rooms. Well maintained property
Della
Della, 2-night trip
10/10 Exceptional
Mar 27, 2023
Nice rooms and pool, not many of the staff spoke english though.
Randy
Randy, 7-night trip
8/10 Very good
Jul 26, 2023
Clubs around hotel are noisy at night
Daniel
Daniel, 2-night trip
6/10 Good
Sep 8, 2024
The towels were very old. I would not stay here again and the water was cold.
tabita
tabita, 1-night trip
8/10 Very good
Sep 10, 2023
Staff was very helpful and pleasant. The air con worked well but it comes right down on you in bed which may be too much for some people.
Kris
Kris, 1-night trip
4/10 Fair
Jan 5, 2025
The cost doesn’t match the rooms. Not sufficient pillows, or a cover. Missing a towel and no toiletries.
Ivonne
Ivonne, 1-night trip
8/10 Very good
Mar 10, 2025
Confortable
Me gustaría compartir algunos puntos para mejorar, las cortinas estaban rotas y no cubrían totalmente la ventana, eso ocasiona mayor temperatura dentro del cuarto. E el baño no hay luz en la regadera. Sería muy adecuado que tuviese un pequeño refrigerador la habitación para tener bebidas frescas.
GUSTAVO NAZIK CADENA
GUSTAVO NAZIK CADENA, 4-night trip
6/10 Good
Jan 2, 2023
Wifi does not work with I phone
Had to pay roaming fee
Verified traveler
1-night trip
10/10 Exceptional
Aug 13, 2025
Marcos
Marcos, 4-night trip
6/10 Good
Aug 11, 2025
Mal servicio y actitud del personal. No vale.
Pésimo servicio y actitud en todo, desde la recepción. Se dice que “a ojo del amo engorda la vaca”. Claramente el dueño no tiene ni idea del pésimo servicio y actitud del personal. El restaurante decía que cerraba a las 10:30 y a las 9:15 de la noche ya no nos quisieron atender y nos corrieron del lugar. La verdad solo porque iba con mis hijos y familia no valía trascender esto con esta gente floja. No regreso.