In the heart of the city, Hotel Emily offers a warm welcome with its fireplace in the lobby. Unwind with dry cleaning/laundry services and rejuvenate at spa treatments like a body scrub or hot stone massage. With free WiFi, kids' meals at Restaurante Chips, and helpful staff on hand.
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000
What's nearby
Independence Square - 1 min walk - 0.0 km
Monumental Clock of Pachuca - 2 min walk - 0.2 km
Salones Perla - 3 min drive - 3.0 km
Hidalgo Stadium - 4 min drive - 4.2 km
Galerias Pachuca Mall - 6 min drive - 5.3 km
Getting around
Benito Juarez International Airport (MEX) - 91 min drive
Airport shuttle (surcharge)
Restaurants
La Blanca Restaurant Bar - 1 min walk
Oso Boca Negra - 1 min walk
Taqueria Arandas - 2 min walk
Hotel de los Baños - 2 min walk
Subway - 1 min walk
About this property
Hotel Emily
Hotel Emily is a great choice for a stay in Pachuca. You can indulge in hot stone massages or body scrubs, and Mexican cuisine is served at Restaurante Chips, which is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
69 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Onsite RV/bus/truck parking (fees apply)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 7:30 AM–noon
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Supervised childcare (surcharge)
Children's menu
Working away
24-hour business center
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Banquet hall
Accessibility
Elevator
Raised toilet seat
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurante Chips - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 110 for children
Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for MXN 100.0 per night
Parking
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca
Frequently asked questions
Does Hotel Emily offer free cancellation for a full refund?
Yes, Hotel Emily does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Emily?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Emily?
Yes, there's free self and valet parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel Emily?
Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle.
What are the check-in and check-out times at Hotel Emily?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Emily?
Yes, Restaurante Chips offers Mexican cuisine.
What's the area around Hotel Emily like?
Hotel Emily is in the heart of Pachuca, a short 2-minute walk from Monumental Clock of Pachuca and 3 minutes' walk from Mineria Museum and Historical Archive.
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Hotel Emily Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Food
Restaurant
Lobby
Service staff
Taxi
Room
Reviews
10/10 Excellent
Jul 15, 2025
Great stay in the heart of Pachuca. Beautiful city. Great hotel and the price was great for the stay.
Michelle
Michelle, 1-night trip
10/10 Excellent
Jul 7, 2025
It could sound generic, but the place was really great. I really like that they have some kind of a private garden for the pets as part of the room
David Dante
David Dante, 1-night trip
8/10 Good
Jul 15, 2025
You have almost everything that you need around this area.
Maria del Carmen
Maria del Carmen, 1-night trip
10/10 Excellent
May 29, 2025
The service in the restaurant was particularly good. The bed was very comfortable and the room was very clean.
Jim
Jim, 4-night trip
10/10 Excellent
Feb 17, 2025
Perfect location, clean and the staff very friendly!
anabel
anabel, 1-night trip
10/10 Excellent
Jan 19, 2025
Beautiful hotel
MA DEL CARMEN
MA DEL CARMEN, 2-night trip
10/10 Excellent
Feb 26, 2025
Nice place
Carlos
Carlos, 1-night trip
6/10 Okay
Jan 13, 2025
Great morning buffet on the weekend
Benoit
Benoit, 2-night trip
8/10 Good
May 26, 2025
It was good for what it was. One day and night prior to heading to grutas tolatonga
Amanda
Amanda, 1-night trip
10/10 Excellent
Dec 30, 2024
All the beautiful details in the hotel.
MA DEL CARMEN
MA DEL CARMEN, 2-night trip
10/10 Excellent
Dec 25, 2024
In the centre of town, close to everything.
Coro
Coro, 2-night trip
10/10 Excellent
Feb 15, 2025
Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Gerardo
Gerardo, 5-night trip
6/10 Okay
Feb 25, 2024
Was good location
Guillermo
Guillermo, 1-night trip
2/10 Terrible
May 26, 2025
I didn't like the fact that I was not informed of the teacher protest that was taking place weeks prior to my stay. My party had to drag luggage over 3 blocks and uneven ground..the area was a tent city.
Armando
Armando, 1-night trip
10/10 Excellent
Jun 23, 2024
Would recommend
The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Cecilia
Cecilia, 1-night trip
10/10 Excellent
Oct 9, 2024
I’ll definitely be back
Rita L.
Rita L., 2-night trip
10/10 Excellent
Feb 18, 2024
Great service!
Great location and service! Front desk is very helpful. Food is good too.
Kevin
Kevin, 1-night trip
10/10 Excellent
Jan 22, 2024
Nice, clean hotel/room. Worth the price 👌
Rosalba
Rosalba, 3-night trip
10/10 Excellent
Apr 24, 2024
I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Max
Max, 1-night trip
10/10 Excellent
Sep 3, 2024
Nice i liked
Juan
Juan, 1-night trip
10/10 Excellent
Jun 25, 2024
Thanks for all
FERMIN
FERMIN, 1-night trip
10/10 Excellent
Mar 13, 2024
When I need help calling a taxi ; they were prompt and delightful!