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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Boutique hotel with outdoor pool, near Xenses Park

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Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret

Interior
Front of property
Balcony
Balcony
Gazebo
Experience the charm of Terasu Riviera Maya Hotel & Spa, en Xcaret, an upscale boutique hotel near Río Secreto and Xplor Theme Park. Treat yourself to a rejuvenating massage or enjoy free continental breakfast by the garden. The outdoor pool beckons you to relax while staying connected with in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Pool
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Spa services
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Water dispenser
  • Concierge services

For families (6)

  • Microwave
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
$125 nightly
The total price is $154
Jun 19 - Jun 20
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

1 bedroom, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

1 bedroom, premium bedding, down comforters, minibar

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
  • 667 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Bedrooms, Private Pool

Balcony view

Luxury Villa, Multiple Bedrooms, Private Pool

Highlights

Balcony
Private pool
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 10226 sq ft
  • Sleeps 24
  • 7 King Beds, 2 Queen Beds and 3 Queen Sofa Beds

View all photos for Elite Room, 1 King Bed, Balcony, Tower

1 bedroom, premium bedding, down comforters, minibar

Elite Room, 1 King Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

1 bedroom, premium bedding, down comforters, minibar

Elite Room, 1 Queen Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Down duvet
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very Good, 4,311 reviews
The price is $540
$444 nightly
$540 total
Total includes taxes and fees
Jun 20 - Jun 21
Occidental at Xcaret Destination - All Inclusive
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About the neighborhood

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk - 0.6 km
  • Xplor Theme Park - 11 min walk - 1.0 km
  • Río Secreto - 13 min walk - 1.1 km
  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Ferry to Cozumel - 5 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪Festival Grand Buffet - ‬7 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬5 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

At Terasu Riviera Maya Hotel & Spa, en Xcaret, you'll be just a 5-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 3 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels

Facilities

  • Garden
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal costs MXN 0.0

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 2300 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret offer free cancellation for a full refund?

Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, an airport shuttle is available. The charge is MXN 2300 per vehicle roundtrip.

What are the check-in and check-out times at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Terasu Riviera Maya Hotel & Spa, en Xcaret and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an onsite restaurant.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Terasu Riviera Maya Hotel & Spa, en Xcaret like?

Terasu Riviera Maya Hotel & Spa, en Xcaret is a short 12-minute walk from Xplor Theme Park and 16 minutes' walk from Xcaret Eco Theme Park.

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Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Location
Parks
Restaurant
Maps
Breakfast

What guests liked

  • Breakfast was consistently excellent, with many guests praising the quality and variety of the meals. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Super friendly staff, I love to stay here again for vacation
3-night trip

10/10

Fantastic location near Xcaret park, amazing staff, wonderful facilities, right in the heart of the jungle. Enjoy the peaceful surroundings, start and end your day with a visit from the spider monkeys, relax in the pool or have a message. A must visit for anyone wanting to enjoy all that nature has to offer.
1-night trip

8/10

Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
2-night trip

10/10

Amazing place to stay, relax and get back to nature. From the outstanding employee, dining with monkeys and relaxing by the pool or at the spa. It's perfect!
2-night trip

8/10

The staff is very nice and the room was clean every day.
7-night trip

10/10

Terasu was amazing the staff was the best! We loved Fernanda the hotel kitty. It was such a fun time.
1-night trip

10/10

Hidden in the jungle near the Xsenses park, it feels very secluded. Check in was very attentive, the room is very well appointed and the dinner options are excellent.
1-night trip

10/10

Loved my experience, but hate that it had to come to an end! Staff were very friendly & helpful, the receptionist helped a lot! The breakfast was good. I enjoyed the stay & for sure recommend others to book, thank you guys for the hospitality & experience!
3-night trip

10/10

Absolutrly one of the best places I have stayed. The staff goes well above and beyond what I expectdd. It was so nice, I decided to extend for another week.
3-night trip

10/10

The staff is soo friendly and go out of their way to help you. This place is like an oasis in the jungle. The location is perfect for visiting the parks. I recommend XCaret, Xenses, and Xplor.
2-night trip

10/10

We had an amazing week. It’s a place were you relax and if you want to go to Xcaret and Xplor, it’s so close. Playa del carmen was 15 minutes from the hotel and Xpu ha 20 minutes. We had rent a car for the week so it was easy to go everywhere. We had the chance to feed the monkeys. Thank you again !
7-night trip

10/10

Everything
4-night trip

10/10

Excellent location and beautiful place surrounded by nature, rooms are spacious,clean and comfortable. The customer service is exceptional and walking distance to the parks. I will absolutely be back.
2-night trip

10/10

Second time staying at the property! Staff is always friendly and helpful! Cute and intimate property.
4-night trip

10/10

Excelente place to get away, the staff, the food was one of the best.
3-night trip

10/10

It is a sanctuary in the jungle. Easily the best place I have stayed. Breakfast is awesome, you can get lunch at a neighboring deli and dinner is out of this world. I extended for an additional week, because the staff went above and beyond what was expected. I would not heisitate to come back. Thank you.
1-night trip

10/10

All of the staff: Fanny, Fernando, Nemesio, Jorge, Marcela and Jamil are very helpful, hardworking, kind and warmly accommodating, like a family! The service at Terasu was consistently superb, and the complimentary breakfast was always excellent—as is the delicious a la carte menu. The almost daily visits from the spider monkeys were truly awesome! I recommend Terasu for anyone requiring a very quiet, very well run ‘home away from home’ while visiting the easily accessed Playa del Carmen and Mayan Riviera.
11-night trip

10/10

Had a wonderful time Fanni was great
2-night trip

10/10

We enjoyed this place greatly. Staff was attest, inviting, and friendly answering any questions we had about the are and where to go. Rooms were clean and felt like we were stay in the treetops. Food was good and best of all there were wild monkey’s that came to visit every morning and yes bananas were provided. lol We would totally stay here again.
2-night trip

8/10

Terasu is a hotel in jungle. The building is not new, but the room is clean. The breakfast was simple, but the scrambled eggs was made tasty. It's not too far from Xcaret Park. This is the reason we chose this hotel. After seeing the evening show at the park after 9pm, it took us 10-15 minutes to the hotel. There is no public transportation to the hotel. If you don't have a car, you have to rely on taxi service which is quite expensive. The staff was very friendly.
1-night trip

10/10

We loved every minute of our stay from the moment we arrived. The entire staff was incredible. It was super clean and quiet. Check in was a breeze and the staff was helpful the entire time. We were able to interact with the local monkeys the entire stay. We also met the sweet local cat Fernanda. Emilio's restsurant was incredible. Everything we ate was cooked to perfection with so much flavor. We recieved amazing massages during our stay. We walked to XPLOR park very easily from the back road There was a bus stop with 5 minutes to take us to XCARET. I have no complaints only praise to Terasu and family for making us feel right at home in their piece of paradise. We will definitely be back. Thank yall soooo much!!!
3-night trip

10/10

Hands down the best get away place. If you like peace and quiet, It’s a smaller place with nature all around. The staff is one of the best I’ve ever had so attentive and friendly from the moment you arrive to the moment you close your car door to leave. The atmosphere is peaceful the place is clean. The host were amazing helping us secure a cab that won’t charge an arm an a leg. They also give you recommendations to places based on your interest. We visited XCARET, the night guard waited outside with a lamp for us to make sure we were ok. At night they close the gates which made me feel extra safe and secure. Their restaurant staff amazing as well. I will definitely be back.
2-night trip

8/10

The facility was very pretty and seemed updated but the pool area was small, dirty and in the shade. We didn't even use it. Also, we had our family of four in the room with a bed and sofa bed. I slept on the sofa bed with my daughter and it had a wooden beam going across so I had to sleep with my head at the feet area to avoid laying on the beam with my hip. Very uncomfortable. Also, there was no blanket or comforter for the sofa bed. When I asked they said they didn't have any. The location is very far from anything so we had to taxi into to town a few times which was an extra $40 USD each way. Otherwise, the rooms, food and staff were great. And the outdoor lounge was nice and relaxing.
1-night trip

6/10

I can’t post picture, the blanket is dirty and crazy. But the reception person is really good. Their breakfast is awesome!!! The omelette superior. Anyway pls upgrade your room service.
1-night trip

10/10

I love this place, very neat place with friendly staff. I loved the trees and the way they kept the trees.
3-night trip