At El Dorado Maroma, Catamarán, Cenote & More Inclusive near Tres Rios Ecopark, experience the essence of luxury and nature. Enjoy a rejuvenating massage at NÁAY SPA or unwind by one of the 4 outdoor pools; explore the private beach with kayaking and snorkeling.
Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 9.2 km
Tres Rios Ecopark - 13 min drive - 8.1 km
El Camaleón Mayakoba Golf Course - 13 min drive - 10.6 km
Paradise Beach - 13 min drive - 9.8 km
Getting around
Cancun Intl. Airport (CUN) - 42 min drive
Cozumel Intl. Airport (CZM) - 15.1 miles/24.2 km
Free airport shuttle
Restaurants
Tequila Bar - 11 min drive
El Pajarito - 12 min drive
Chaya - 14 min drive
Preferred Beach Club - 13 min drive
Preferred Club Lounge - 13 min drive
About this property
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers a private beach and gives you access to onsite snorkeling and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. MIO CUCCINA ITALIANA, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, a free airport shuttle, and a fitness center. Fellow travelers say great things about the helpful staff.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Rowing/canoeing
Land activities
Volleyball
At a glance
DONE
Hotel size
149 rooms
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite valet parking
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
4 restaurants
4 bars/lounges
2 beach bars
Room service
What to do
On a private beach
Kayaking
Snorkeling
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Garden
Terrace
Fitness center
4 outdoor pools
Full-service spa
Firepit
Outdoor furniture
Traditional architecture
Accessibility
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
DVD player
40-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Free stocked minibar
Slippers
Iron/ironing board
Window screens
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Also known as
El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma
Frequently asked questions
Is there a pool at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
Yes, there are 4 outdoor pools.
Are pets allowed at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
Yes, there's free valet parking.
Is airport shuttle service offered by El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
Check-in start time: 2:30 PM; Check-in end time: 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min drive) is nearby.
What is there to do at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only and nearby?
Have fun with onsite activities like kayaking and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only also has 2 beach bars, a private beach, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?
Yes, there are 4 onsite restaurants, featuring Italian cuisine and poolside dining.
Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only like?
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Virgen Beach.
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Reviews
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Amenities
9.8
Staff & service
9.6
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
The beach was described as beautiful, stunning, gorgeous, and paradise with soft white sand and warm water. (26 reviews)
The spa offered amazing massages, was very clean, and provided a wonderful relaxation experience. (11 reviews)
The all-inclusive experience was exceptional, offering gourmet food, unlimited drinks, and exceptional service with no surprise charges. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Beach
Room
Food
Restaurant
Water
Concierge
Bar
Room service
Spa
Reviews
10/10 Exceptional
May 4, 2025
Excellent service, food, and resort.
Klarisa
Klarisa, 4-night trip
10/10 Exceptional
Jun 22, 2025
Property was beautiful and well maintained. All staffed was fantastic!
Eric Todd
Eric Todd, 3-night trip
10/10 Exceptional
Mar 22, 2025
Loved the property and the food was excellent!
Wendy
Wendy, 5-night trip
8/10 Very good
May 6, 2025
Very beautiful beach and property.
Johana
Johana, 4-night trip
10/10 Exceptional
Aug 24, 2025
Great hotel option in the Riviera Maya!
Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding.
Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.
Salome
Salome, 4-night trip
8/10 Very good
Mar 6, 2025
Beautiful beach, friendly staff, huge rooms, good food.
Martha
Martha, 7-night trip
10/10 Exceptional
Jun 9, 2025
The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.
Michelle
Michelle, 3-night trip
10/10 Exceptional
May 4, 2025
A beautiful place to enjoy some time off. The staff help create a very relaxing environment very accommodating and welcoming. Amazing food, entertainment and the beach is the best in the area
Rocio Briseno
Rocio Briseno, 4-night trip
8/10 Very good
May 7, 2025
Really beautiful resort. nice pools and a lot of cute areas for photo ops or private walks. The food was only OK.
Sharon
Sharon, 5-night trip
8/10 Very good
Mar 19, 2025
Nice property, great staff.
Michael
Michael, 4-night trip
10/10 Exceptional
May 15, 2025
The Staff is the best I have ever experienced
Alfred
Alfred, 6-night trip
10/10 Exceptional
May 31, 2025
Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.
Charles
Charles, 7-night trip
10/10 Exceptional
Apr 27, 2025
excellent all around
Daniele
Daniele, 7-night trip
10/10 Exceptional
May 8, 2025
Our stay was wonderful, Lomas transportation was not professional but all areas of the property were very nice, the spa was excellent and the restaurant choices were great.
Greg
Greg, 4-night trip
10/10 Exceptional
Jun 10, 2025
Our experience at Maroma was everything we hoped for and so much more. It was beautiful, and peaceful, and offered so much. We wanted a place to relax, with an opportunity to explore safely and easily. The food options were amazing, and locally-sourced, and allergies were always taken into consideration.
Amanda
Amanda, 4-night trip
10/10 Exceptional
Jun 22, 2025
Service was excellent! Food and drinks were great! We loved out private pool and the inclusive catamaran/snorkel trip. We also loved that we could swim with dolphins just a short walk from our room. 10 out of 10 for sure! Thank you! We will be back!
David
David, 6-night trip
10/10 Exceptional
Apr 23, 2025
I loved my time here. Will be coming back!
Nicole
Nicole, 3-night trip
10/10 Exceptional
May 9, 2025
Had the most amazing week at this resort. It was a 10!!! We will absolutely return!
Justin
Justin, 7-night trip
10/10 Exceptional
Jun 1, 2025
This is a beautiful resort and our first time here. The staff is fabulous. Their service and kindness are impeccable!!! I really don’t have any dislikes but I do think they could do better with the restaurants. The food is meh. The desserts are delish.
Lisa
Lisa, 5-night trip
10/10 Exceptional
Mar 18, 2025
Excellent transportation included from airport. And great day excursions too.
Eric
Eric, 4-night trip
10/10 Exceptional
May 21, 2025
B
Matthew
Matthew, 3-night trip
10/10 Exceptional
Mar 19, 2025
This property exceeded expectations, we want to go back. The staff are outstanding.
Christine
Christine, 6-night trip
10/10 Exceptional
May 12, 2025
This property is absolutely gorgeous. I had an amazing time. If you are looking to relax, not worry about a thing and enjoy yourself this is definitely the place. At times we felt like we had the hotel all to ourselves, we are most definitely coming back. It’s a bit of a drive from the airport but they offer transportation which made it a lot easier. Worth every penny!
dahily
dahily, 3-night trip
8/10 Very good
Apr 1, 2025
A poolside small buffet would’ve been nice for getting a snack when didn’t want to dress for the restaurant. Staff was friendly.
Benjamin
Benjamin, 3-night trip
10/10 Exceptional
Apr 12, 2025
This resort was recommended by a friend. I will absolutely be back. We did one excursion to the monkey sanctuary, definitely worth it. Oh and don’t miss the fiesta on the beach.