Experience the vibrant atmosphere of Osaka at Cross Hotel Osaka, where you can unwind with a cup of coffee or a drink at the bar. Savor breakfast and lunch options from two on-site restaurants and stay connected with in-room WiFi. Previous guests have raved about the delicious breakfast, attentive staff, and proximity to shopping.
Cross Hotel Osaka offers a fantastic location, putting you just a 5-minute walk from Dotonbori and Dotonbori Glico Sign. Guests looking for a bite to eat can check out TERRACE & DINING ZERO, one of 2 restaurants, which serves breakfast and lunch. Also, Nipponbashi and Namba Grand Kagetsu Theater are within a 15-minute walk. Fellow travelers like that it's just a short walk to public transportation: Namba Station is 8 minutes away and Shinsaibashi Station is 8 minutes.
At a glance
DONE
Hotel size
229 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
2 restaurants
Bar/lounge
Coffee shop
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
At least 80% of food locally-sourced
Local artist showcase
Local culture & ecosystem education
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs available on site
Low-height counter/sink
Bathroom emergency pull cord
Lever door handles
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Water-efficient toilets only
Special features
Dining
TERRACE & DINING ZERO - This restaurant serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
Hosted evening meal costs JPY 9680
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka
Frequently asked questions
Does Cross Hotel Osaka offer free cancellation for a full refund?
Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Osaka?
Sorry, pets aren't allowed.
Is parking offered on site at Cross Hotel Osaka?
Sorry, there's no onsite parking at Cross Hotel Osaka.
What are the check-in and check-out times at Cross Hotel Osaka?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Cross Hotel Osaka and nearby?
Recommended spots to visit include Dotonbori Glico Sign (1-min walk) and Hozen-ji Temple (4-min walk).
Are there restaurants at or near Cross Hotel Osaka?
Yes, there are 2 onsite restaurants.
What's the area around Cross Hotel Osaka like?
Cross Hotel Osaka is in Shinsaibashi, a short 8-minute walk from Namba Station and 12 minutes' walk from Nipponbashi. Travelers say the area is walkable and good for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Cross Hotel Osaka Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Restaurant
Shopping
Bathroom
Bed
Shower
View
What guests liked
The breakfast buffet was excellent with a great variety and fresh options. (68 reviews)
The property's location offers easy access to numerous restaurants and dining options, making it a great choice for foodies. (13 reviews)
The property's hot tub was a highlight, with one guest mentioning it was "amazing" and another enjoying the deep soaker tub with added bath salts. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 15, 2025
Excellent!
Great service. Friendly staff clean rooms, great location!
Anthony
Anthony, 2-night trip
10/10 Exceptional
Aug 26, 2025
Best hotel in terms of location in Dotonbori
Christine
Christine, 4-night trip
10/10 Exceptional
Sep 7, 2025
Great location and overall quality of the hotel
Amazing service. Room was very spacious. We could open two full suitcases with room to spare. Breakfast selection and quality is really good. Location is great for subway and shopping.
Verified traveler
2-night trip
10/10 Exceptional
Jul 18, 2025
Osaka gem
Amazing location, steps away from the action, easy check in and nice people.
Glen
Glen, 2-night trip
10/10 Exceptional
Jun 22, 2025
Wonderful stay great breakfasts great service close to everything my Outstanding
Stefanie
Stefanie, 6-night trip
10/10 Exceptional
Apr 16, 2025
Perfect place to stay!
Jaime
Jaime, 3-night trip
10/10 Exceptional
Jun 12, 2025
Great location! Loved that we got connecting rooms.
Penelope
Penelope, 2-night trip
10/10 Exceptional
Jun 1, 2025
Clean, convenient hotel right next to Dotonbori. Would definitely stay again!
Sean
Sean, 2-night trip
10/10 Exceptional
Jun 21, 2025
Perfect location and friendly staff. Highly recommended!
Hiu Ling
Hiu Ling, 4-night trip
10/10 Exceptional
Jun 21, 2025
Very helpful staff. Love beautiful building and decor
ANGELES
ANGELES, 1-night trip
10/10 Exceptional
May 6, 2025
Excellent property, super convenient location, staff amazing.
Troy
Troy, 3-night trip
8/10 Very good
May 21, 2025
Great staff & location
Excellent location. Hotel staff were exceptionally helpful & friendly.
Verified traveler
2-night trip
8/10 Very good
Jun 20, 2025
Good place to stay.
Love the free coffee at the lobby.
Helpful and nice staff.
Close to everything.
Cecilia
Cecilia, 1-night trip
10/10 Exceptional
Jul 2, 2025
Running Man and a Great Breakfast
Great location in Dotonburi. Close to Running Man and Don Quijote. Rooms were clean and beds comfortable, The breakfast buffet was excellent. Would stay again.
Damon
Damon, 2-night trip
10/10 Exceptional
May 7, 2025
Excellent location.
Paul
Paul, 3-night trip
10/10 Exceptional
Jun 6, 2025
Perfect location with many access points to anywhere in Osaka. Definitely, will stay again if I do go to Osaka.
hoan
hoan, 3-night trip
10/10 Exceptional
Jun 6, 2025
Nice and clean room. Breakfast buffet is very good. The lounge is great too.
THUY
THUY, 2-night trip
8/10 Very good
May 8, 2025
Good location
Vito
Vito, 2-night trip
10/10 Exceptional
May 23, 2025
Location was amazing! Room was comfortable and super friendly staff! So much to do in the area within walking distance or easy access to transit system.
Lisa
Lisa, 3-night trip
10/10 Exceptional
Mar 13, 2025
Trip to Osaka
Great location, clean rooms, comfortable space, would definitely stay again.
Verified traveler
3-night trip
8/10 Very good
May 4, 2025
Good location
Dax
Dax, 2-night trip
10/10 Exceptional
May 17, 2025
Easy check in/checkout, central location, no problems
Mikhail
Mikhail, 1-night trip
10/10 Exceptional
Jun 23, 2025
Perfect. The best location and the amenities were first class. I would love to come back again!!
JUDY
JUDY, 2-night trip
10/10 Exceptional
Mar 19, 2025
Great location and super comfy beds!
Amanda
10/10 Exceptional
May 16, 2025
Convenient location, clean, and staffs are helpful. One block off the Dotonbori and lots of options for food, drinks and shopping.