Beautiful hotel with the best staff anyone could ask for! Always smiling, nothing is too much trouble for them, genuinely made our anniversary holiday the best! The bars, the happy hour cocktails, the plentiful buffet breakfast, the lovely food at the restaurant is a mix of Thai and international dishes and was delicious! Spotlessly clean, our maid was the best and transformed our room so quickly each day, bathroom toiletries were replaced when used, pool towels, bag and blanket for the Beach were all provided. The biggest hotel towels that we have used anywhere in the world so far. Room service was also excellent, we had the pizzas and they were delicious too! We were even given a free upgrade to a pool view room for our anniversary stay! As first timers to Thailand, this could not have been any better! The location is perfect, just minutes walk from Bangla Road and the Hard Rock Cafe yet you wouldn’t know from the hotel as it is set back from the noise and mayhem of that area with all the shops, massage parlours and shopping centres. We would definitely stay here again!