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The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Pacific Place

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Photo gallery for The Ritz-Carlton Jakarta, Pacific Place

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Mayfair Suite, Club Lounge Access | Premium bedding, minibar, in-room safe, desk
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Lobby lounge

Reviews

9.6 out of 10
Exceptional
Located near Kidzania, The Ritz-Carlton Jakarta, Pacific Place offers a luxurious retreat with a poolside bar and shopping mall on site. Relax at the outdoor pool or rejuvenate at The Spa with treatments like body wraps and facials. With free in-room WiFi, kids' meals at PASOLA Jakarta restaurant, and multilingual staff nearby attractions are within easy reach.

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Connecting rooms available
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
The current price is $289
includes taxes & fees
$263 per night
Apr 25 - Apr 26

Room options

View all photos for Guest Room, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Guest Room, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Suite, Club Lounge Access

Pacific Suite, Club Lounge Access | View from property

Pacific Suite, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club Lounge Access

View from property

Presidential Suite, Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • City view
  • 3552 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for The Ritz-Carlton Suite, Club Lounge Access

The Ritz-Carlton Suite, Club Lounge Access | Premium bedding, minibar, in-room safe, desk

The Ritz-Carlton Suite, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • City view
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Larger Guest Room, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Larger Guest Room, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
  • City view
  • 840 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Mayfair Suite, Club Lounge Access

View from property

Mayfair Suite, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast, lunch and dinner served

Four Seasons Hotel Jakarta

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 354 reviews
The price is $211
includes taxes & fees
$191 per night
May 4 - May 5
Four Seasons Hotel Jakarta
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About the neighborhood

Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190

What's nearby

  • Pacific Place - 1 min walk - 0.1 km
  • Kidzania - 2 min walk - 0.2 km
  • Plaza Senayan - 4 min drive - 3.3 km
  • Gelora Bung Karno Stadium - 6 min drive - 5.0 km
  • Grand Indonesia - 6 min drive - 6.1 km

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 24 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive
  • Kuningan Station - 5 min drive
  • Pancoran Station - 5 min drive
  • Rasuna Said Station - 6 min drive
  • Istora MRT Station - 10 min walk
  • Senayan MRT Station - 17 min walk
  • Bendungan Hilir Station - 20 min walk

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Odysseia - ‬2 min walk
  • ‪Osteria Gia - ‬1 min walk
  • ‪Kitchenette - ‬1 min walk
  • ‪The Papilion Duo - ‬1 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

The Ritz-Carlton Jakarta, Pacific Place features a free kids' club and puts you just a 5-minute drive from Blok M Square. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and PASOLA Jakarta serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Istora MRT Station is 10 minutes away.

All inclusive

All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), Dutch, English, German, Hindi, Indonesian, Japanese, Korean, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 6 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center (38750 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Area rugs in room
  • Thin carpet in room

Room amenities

Be entertained

  • IPod docking station
  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

PASOLA Jakarta - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24 per person

Children & extra beds

  • Rollaway beds are available for USD 60.0 per day

Parking

  • Valet parking costs USD 6 per day

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Jakarta Ritz-Carlton Pacific Place
Pacific Place Jakarta Ritz-Carlton
Ritz-Carlton Jakarta Pacific
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific
Ritz-Carlton Pacific Jakarta
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Pacific Place Jakarta
Ritz-Carlton Jakarta Pacific Place Hotel
The Ritz Carlton Jakarta Pacific Place
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?

Yes, The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's an outdoor pool.

Are pets allowed at The Ritz-Carlton Jakarta, Pacific Place?

Sorry, pets aren't allowed.

Is parking offered on site at The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's free self parking.

What are the check-in and check-out times at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Ritz-Carlton Jakarta, Pacific Place and nearby?

The Ritz-Carlton Jakarta, Pacific Place has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's an onsite restaurant, PASOLA Jakarta.

What's the area around The Ritz-Carlton Jakarta, Pacific Place like?

The Ritz-Carlton Jakarta, Pacific Place is a short 13-minute walk from fX Sudirman Mall and 15 minutes' walk from Golden Triangle.

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The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful

Outstanding. Best hotel we have ever been by any measures. Its impossible to have better service than in this place. Very good breakfast and lunch buffet. Pool area is beautiful. And the view over city is great. We just loved the place and did i mention the service!!!
jukka, 2-night trip

10/10 Exceptional

This time is completely different experience, room is much newer and much quieter.
Po-Han, 1-night trip

10/10 Exceptional

Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Rodherick, 1-night trip

10/10 Exceptional

Best 5* hotel choice in Jakarta

Amazing stay thanks to an incredible staff.
3-night trip

10/10 Exceptional

Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Vincent Andretta, 2-night trip

10/10 Exceptional

incredible staff and service.
Bashayer, 4-night trip

10/10 Exceptional

Remarkable moment everytime i stay in here.

Everytime i stay in this hotel always a remarkable time and different moment and surprise…. My daughter love to stay in here and its feels like home. The staff is very kind, helpful, lovely and friendly…. One person that i knew is Ibu Dian one of the superior on the restaurant. She is very helpful… thank you.
Welcome drink
Cake birthday as welcome in the room
Rachimi aji, 1-night trip

6/10 Good

Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Po-Han, 1-night trip

10/10 Exceptional

Enjoyable staycation with family

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.
Rachimi aji, 2-night trip

8/10 Very good

Good Stay, Not-so-great pre-stay experience.

Had a wonderful time staying at the hotel for a quick family getaway. We were celebrating our son's birthday when we stayed in the hotel, and overall it was a good experience. The team prepared, what I assumed was the standard setup for children staying in the hotel, with balloons, a tent, and a sweet treat, which were all appreciated. We stayed in a suite, so it was quite spacious, although I would say it's smaller than some other hotels we stayed in. Regardless, it was more than enough and the most underrated bit is how sound-proof everything was. Unlike our experience in another hotel, the noise from the street was not that disturbing and we got a sound sleep, which is always good. Never liked the access to the hotel, because it got quite complicated, from parking, having to go into the mall, find an elevator, go up, go in, go into another elevator, arrive, and for some guests, having to change elevator to get to your room. But I definitely would say, the lounge was the main plus point. Being able to get something to eat at every hour of the day was an underrated benefit, and staying close to the lounge definitely made us enjoy that benefit even more. I would like to point out, however, the pre-stay experience which was horrible. Tried to find a chat feature to ask about the rooms which I cannot find anywhere. So I DM'ed the hotel through social media, and I got transferred few times before finally able to get to the real contact person. Overall, a good stay
Timothy Christopher, 2-night trip

10/10 Exceptional

jaehoon, 23-night trip

10/10 Exceptional

Byongkyu, 14-night trip

10/10 Exceptional

Youngsup, 14-night trip

10/10 Exceptional

Byongkyu, 9-night trip

10/10 Exceptional

Byongkyu, 9-night trip

10/10 Exceptional

Incrível

Eu e meu marido nos hospedamos num quarto com acesso ao clube, o que valeu muito a pena. Os funcionários são excelentes e muito amáveis. A comida é maravilhosa. Recomendo demais!
cinara, 2-night trip

10/10 Exceptional

danny, 2-night trip

2/10 Poor

minho, 1-night trip

10/10 Exceptional

1-night trip

2/10 Poor

HIDEKI, 3-night trip

10/10 Exceptional

HIDEKI, 1-night trip

10/10 Exceptional

スタッフの気遣いが素晴らしかったです。
MASAKO, 3-night trip

10/10 Exceptional

Sung Taek, 1-night trip

10/10 Exceptional

Marcelo, 3-night trip

10/10 Exceptional

Atsushi, 2-night trip

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