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Pan Pacific Suzhou

4.5 star property
Luxury hotel in Suzhou with 4 restaurants and indoor pool

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Photo gallery for Pan Pacific Suzhou

Exterior
Garden
Exterior
Fitness facility
4 restaurants, breakfast, lunch, dinner served; international cuisine
Nestled near Shantang Street, Pan Pacific Suzhou offers a serene retreat with a garden and driving range. Enjoy international cuisine at one of the 4 on-site restaurants, unwind in the sauna or steam room, or take a refreshing dip in the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby, this hotel is perfect for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Spa
  • Non-smoking
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Spa services
  • Business center

Feel at home (6)

  • Children stay free
  • 2 bedrooms
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
$58 nightly
The total price is $62
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 37 of 37 rooms

View all photos for Premier Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Two Bedroom Executive Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Bathrobes
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premier King

Premier King | 2 bedrooms, down comforters, minibar, in-room safe

Premier King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
2 bedrooms
Bathrobes
Hair dryer
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier View Twin

Premier View Twin | 2 bedrooms, down comforters, minibar, in-room safe

Premier View Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Hair dryer
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Two Bedrooms

Family Two Bedrooms | 2 bedrooms, down comforters, minibar, in-room safe

Family Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Balcony King

Premier Balcony King | 2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | 2 bedrooms, down comforters, minibar, in-room safe

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
2 bedrooms
Bathrobes
Hair dryer
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | 2 bedrooms, down comforters, minibar, in-room safe

Deluxe Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
2 bedrooms
Bathrobes
Hair dryer
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King Grande

Premier King Grande | 2 bedrooms, down comforters, minibar, in-room safe

Premier King Grande

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Balcony Twin

View from room

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
2 bedrooms
Bathrobes
Hair dryer
  • 388 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier View King

Premier View King | 2 bedrooms, down comforters, minibar, in-room safe

Premier View King

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Balcony Suite

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family King Room

Family King Room | 2 bedrooms, down comforters, minibar, in-room safe

Family King Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
2 bedrooms
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | 2 bedrooms, down comforters, minibar, in-room safe

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Suite

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
Flat-screen TV
Down duvet
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Pagpda Suite

2 bedrooms, down comforters, minibar, in-room safe

Executive Pagpda Suite

  • Sleeps 2

View all photos for Premier Balcony Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony Twin

  • Sleeps 2

View all photos for Premier View King

2 bedrooms, down comforters, minibar, in-room safe

Premier View King

  • Sleeps 2

View all photos for Premier Balcony King

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony King

  • Sleeps 2

View all photos for Family Triple Room

2 bedrooms, down comforters, minibar, in-room safe

Family Triple Room

  • Sleeps 3

View all photos for Premier View Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier View Twin

  • Sleeps 2

View all photos for Two Bedroom Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Two Bedroom Executive Suite

  • Sleeps 4

View all photos for Deluxe Twin

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Twin

  • Sleeps 2

View all photos for Premier Twin

2 bedrooms, down comforters, minibar, in-room safe

Premier Twin

  • Sleeps 2

View all photos for Family Two Bedrooms

2 bedrooms, down comforters, minibar, in-room safe

Family Two Bedrooms

  • Sleeps 4

View all photos for Deluxe Room (2 beds)

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Room (2 beds)

  • Sleeps 2

View all photos for Standard 2-bed Room

2 bedrooms, down comforters, minibar, in-room safe

Standard 2-bed Room

  • Sleeps 2

View all photos for Premier King

2 bedrooms, down comforters, minibar, in-room safe

Premier King

  • Sleeps 2

View all photos for Family Suite

2 bedrooms, down comforters, minibar, in-room safe

Family Suite

  • Sleeps 3

View all photos for Deluxe Room (Double Bed)

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Room (Double Bed)

  • Sleeps 2

View all photos for Deluxe Suite

2 bedrooms, down comforters, minibar, in-room safe

Deluxe Suite

  • Sleeps 2

View all photos for Premier Balcony Suite

2 bedrooms, down comforters, minibar, in-room safe

Premier Balcony Suite

  • Sleeps 2

View all photos for Triple Bedroom Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Triple Bedroom Executive Suite

  • Sleeps 6

View all photos for Executive Suite

2 bedrooms, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Wu Gong Hall

Lobby

Wu Gong Hall

  • Sleeps 6

View all photos for Deluxe King

2 bedrooms, down comforters, minibar, in-room safe

Deluxe King

  • Sleeps 2

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About the neighborhood

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Guanqian Street - 3 min drive - 3.4 km
  • Pingjiang Road - 4 min drive - 4.2 km
  • Shantang Street - 5 min drive - 5.0 km
  • Suzhou Museum - 6 min drive - 5.5 km
  • Humble Administrator's Garden - 6 min drive - 5.8 km

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Suzhou Railway Station - 13 min drive
  • Suzhou New District Railway Tram Stop - 25 min drive
  • Suzhou North Railway Station - 28 min drive
  • Renminqiao South Station - 9 min walk
  • Nanmen Station - 10 min walk
  • Sanyuanfang Station - 18 min walk

Restaurants

  • Haidilao Hot Pot
  • ‪萃英园 Garden Brasserie - ‬10 min walk
  • KFC (肯德基)
  • ‪Tommy Coffee - ‬12 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Pan Pacific Suzhou

Pan Pacific Suzhou is a great choice for a stay in Suzhou. Guests can indulge in spa services, and 萃英园全日餐厅, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features an indoor pool, a fitness center, and an outdoor tennis court. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

At a glance

DONE

Hotel size

    • 336 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Lifeguard on site

What to do

  • Tennis
  • Pool table
  • Table tennis

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1999
  • Garden
  • Fitness center
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • 2 bedrooms
  • Down comforter
  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

萃英园全日餐厅 - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
海天楼中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
吴宫瑞面 - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.
Sun Ray禧禾意大利灵感餐厅 - This restaurant specializes in Italian cuisine and serves brunch and dinner. Open daily.
塔影咖啡 - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 68 for children
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:30 PM
  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou offer free cancellation for a full refund?

Yes, Pan Pacific Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific Suzhou?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.

Are pets allowed at Pan Pacific Suzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pan Pacific Suzhou?

Yes. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-out is available.

What is there to do at Pan Pacific Suzhou and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Pan Pacific Suzhou also has a steam room and a garden.

Are there restaurants at or near Pan Pacific Suzhou?

Yes, there are 4 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Pan Pacific Suzhou like?

Pan Pacific Suzhou is in Suzhou Old Town, a short 9-minute walk from Renminqiao South Station and 7 minutes' walk from Pan Gate.

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