Pan Pacific Suzhou

Luxury hotel in Suzhou with 4 restaurants and indoor pool

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Where to?

Dates

June 2025

July 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Nestled near Shantang Street, Pan Pacific Suzhou offers a serene retreat with a garden and driving range. Enjoy international cuisine at one of the 4 on-site restaurants, unwind in the sauna or steam room, or take a refreshing dip in the seasonal outdoor pool. With free in-room WiFi and helpful staff nearby, this hotel is perfect for relaxation.

Wonderful

Popular amenities

Pool
Non-smoking
Parking available
24/7 front desk
Air conditioning
Laundry facilities

Main amenities (12)

Daily housekeeping
4 restaurants
Indoor pool
Breakfast available
Outdoor tennis court
Fitness center
Sauna
Steam room
Seasonal outdoor pool
Room service
Business center
11 meeting rooms

Feel at home (6)

Children stay free
Television
Garden
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

$59 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 37 of 37 rooms

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

344 sq ft
Sleeps 2
2 Twin Beds

Two Bedroom Executive Suite

Highlights

Air conditioning

Free cribs/infant beds

Kitchenette

Flat-screen TV

Down duvet

Blackout drapes/curtains

2 bedrooms

Bathrobes

1184 sq ft
Sleeps 4
1 King Bed and 2 Large Twin Beds

Premier King

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

344 sq ft
Sleeps 2
1 King Bed

Family Triple Room

Highlights

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Free bottled water

Sleeps 4
1 Queen Bed and 1 Twin Bed

Premier View Twin

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 2
2 Large Twin Beds

Family Two Bedrooms

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

2 bedrooms

Bathrobes

Hair dryer

Sleeps 4
2 Queen Beds

Premier Balcony King

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

388.00 sq ft
Sleeps 2
1 King Bed

Deluxe King

Highlights

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Free bottled water

344 sq ft
Sleeps 2
1 King Bed

Deluxe Twin

Highlights

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Free bottled water

344 sq ft
Sleeps 2
2 Twin Beds

Free toiletries, hair dryer, bathrobes, slippers

Premier King Grande

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 4
1 King Bed

Premier Balcony Twin

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

388.00 sq ft
Sleeps 3
2 Large Twin Beds

Premier View King

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 2
1 King Bed

Premier Balcony Suite

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cribs/infant beds

Kitchenette

Dining table

Flat-screen TV

732 sq ft
Sleeps 2
1 King Bed

Family King Room

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 4
1 King Bed

Family Suite

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

2 bedrooms

Bathrobes

Hair dryer

689 sq ft
Sleeps 3
1 Queen Bed and 1 Large Twin Bed

Deluxe Suite

Highlights

Separate dining area

Separate sitting area

Air conditioning

Free cribs/infant beds

Kitchenette

Dining table

Flat-screen TV

Down duvet

689 sq ft
Sleeps 2
1 King Bed

Executive Pagpda Suite

Sleeps 2
1 Queen Bed

Premier Balcony Twin

Sleeps 2
2 Twin Beds

Premier View King

Sleeps 2
1 Queen Bed

Premier Balcony King

Sleeps 2
1 Queen Bed

Family Triple Room

Sleeps 3
1 Queen Bed and 1 Twin Bed

Premier View Twin

Sleeps 2
2 Twin Beds

Two Bedroom Executive Suite

Sleeps 4
2 Twin Beds and 1 Queen Bed

Deluxe Twin

Sleeps 2
2 Twin Beds

Premier Twin

Sleeps 2
2 Twin Beds

Family Two Bedrooms

Sleeps 4
1 Queen Bed

Deluxe Room (2 beds)

Sleeps 2
2 Twin Beds

Standard 2-bed Room

Sleeps 2
2 Twin Beds

Premier King

Sleeps 2
1 Queen Bed

Family Suite

Sleeps 3
1 Queen Bed

Deluxe Room (Double Bed)

Sleeps 2
1 Queen Bed

Deluxe Suite

Sleeps 2
1 Queen Bed

Premier Balcony Suite

Sleeps 2
1 Queen Bed

Triple Bedroom Executive Suite

Sleeps 6
2 Twin Beds and 1 Queen Bed

Executive Suite

Sleeps 2
1 Queen Bed

Wu Gong Hall

Sleeps 6
1 Queen Bed, 1 King Bed and 2 Twin Beds

Deluxe King

Sleeps 2
1 Queen Bed

Similar properties

Pool
Spa
Free parking
Free WiFi

$78 nightly

$83 total

Total includes taxes and fees

Jun 15 - Jun 16

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About the neighborhood

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

Pingjiang Road - 4 min drive - 4.2 km
Shantang Street - 5 min drive - 5.0 km
Suzhou Museum - 6 min drive - 5.5 km
Humble Administrator's Garden - 6 min drive - 5.8 km
Jinji Lake - 8 min drive - 8.4 km

Getting around

Wuxi (WUX-Shuofang) - 46 min drive
Suzhou Railway Station - 13 min drive
Suzhou New District Railway Tram Stop - 25 min drive
Suzhou North Railway Station - 28 min drive
Renminqiao South Station - 9 min walk
Nanmen Station - 10 min walk
Sanyuanfang Station - 18 min walk

Restaurants

‪清华酒楼 - ‬8 min walk
‪AVANTI Restaurant - ‬4 min walk
‪北疆饭店 - ‬6 min walk
‪高原红茶酒吧 - ‬3 min walk
‪黑杰克酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Pan Pacific Suzhou is a great choice for a stay in Suzhou. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at 萃英园全日餐厅, one of 4 restaurants, which serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a fitness center, an outdoor tennis court, and a sauna. Public transportation is just a short walk: Renminqiao South Station is 9 minutes and Nanmen Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

- 336 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 6 PM
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- Onsite parking limited
- Height restrictions apply for onsite parking
- Onsite garage

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
Room service (limited hours)

Traveling with children

Children stay free (see details)
Lifeguard on site

What to do

Tennis
Pool table
Table tennis

Working away

Business center
11 meeting rooms
Conference space (12917 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Built in 1999
Garden
Fitness center
Golf driving range on site
An indoor pool
Seasonal outdoor pool
Outdoor tennis court
Sauna
Steam room
Banquet hall
Traditional architecture

Accessibility

Elevator
Elevator door width (inches): 47
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchairs available on site
Stair-free path to entrance

Room amenities

Be entertained

47-inch flat-screen TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Electric kettle
Bathrobes and slippers

Sleep well

Down comforter
Blackout drapes/curtains
Alarm clock
Bed sheets provided

Freshen up

Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone

Food and drink

Free bottled water
Free tea bags/instant coffee

Daily housekeeping
In-room safe

Special features

Dining

萃英园全日餐厅 - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

海天楼中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

吴宫瑞面 - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.

Sun Ray禧禾意大利灵感餐厅 - This restaurant specializes in Italian cuisine and serves brunch and dinner. Open daily.

塔影咖啡 - Onsite café. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 88 for adults and CNY 68 for children
Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Children & extra beds

Rollaway beds are available for CNY 300.0 per day

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 9:30 PM
The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pan Pacific Hotel Suzhou

Pan Pacific Suzhou

Suzhou Pan Pacific

Pan Pacific Suzhou Hotel Suzhou

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Suzhou

Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou offer free cancellation for a full refund?

Yes, Pan Pacific Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific Suzhou?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.

Are pets allowed at Pan Pacific Suzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pan Pacific Suzhou?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-out is available.

What is there to do at Pan Pacific Suzhou and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Pan Pacific Suzhou also has a steam room and a garden.

Are there restaurants at or near Pan Pacific Suzhou?

Yes, there are 4 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Pan Pacific Suzhou like?

Pan Pacific Suzhou is in Suzhou Old Town, a short 9-minute walk from Renminqiao South Station and 7 minutes' walk from Pan Gate.

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Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room

Service staff

Taxi

Location

What guests liked

Breakfast was a highlight with many reviewers praising its good spread and delicious options. (7 reviews)

From real guest reviews summarized by AI.

10/10

It’s more like a resort than a regular hotel. It has a private park on site.

6-night trip

4/10

Hotel is big, busy, service is mediocre.

2-night trip

10/10

Hospitable staff, neat room and great location.

1-night trip

10/10

The service is fantastic, especially bravo to Miss Wang and Ms Mia from concierge, even though they are just intern, but the quality of service they provided is way beyond expectation.

5-night trip

10/10

The hotel infrastructure and surrounding is very photoworthy.

2-night trip

10/10

High quality with unbelievable location.

3-night trip

10/10

Location is amazing Linked to a paid park with easy access to vicinity. Lovely architecture and service was impeccable. We stayed in the suite which was very large and fully stocked with amenities. Only feedback we have was the air-conditioning which on query is actually partly centralised. Overall a definite recommendation to stay here when you come to Suzhou. In fact, I'd recommend you explore the hotel and park grounds 1st before you head out to explore Suzhou old town

1-night trip

10/10

Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.

2-night trip

10/10

Beautiful hotel garden!

4-night trip

10/10

Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.

3-night trip

10/10

Amazing hotel, with access to very pretty gardens (day or night).

2-night trip

10/10

Beautiful architecture and delicious breakfast buffet

2-night trip

10/10

Overall environment of the hotel and free access traditional park. There are no similar hotels like this.

2-night trip

10/10

The breakfast is super!

2-night trip

10/10

Nice looking hotel. From the outside looks like ancient temple. The water supply in the rooms was not strong. The breakfast was go oh d as they have a variety of food. Overall,was good and nice.

2-night trip

10/10

Very historical and pretty hotel. Impressive service too!

3-night trip

10/10

Nice experience overall

3-night trip

10/10

excellent

4-night trip

10/10

Can have free access to Panmen which is great

3-night trip

10/10

Very clean and spacious room.

11-night trip

10/10

The hotel was beautiful! We felt like we were back in ancient China with impeccable service. They provide free access to an ancient pagoda park which was also just delightful. The hotel has very nice food options too. It was a perfect vacation. Thank you!

2-night trip

8/10

Overall its a beautiful property and highly recommend to visit the park behind during the day and when the lights are on. Breakfast was a good spread. Hotel room is okay keeping in mind that it is a slightly aged property.

2-night trip

8/10

It’s nice that the guests have free access to the Pan Gate scenic area. However, the direction to the guest rooms located in the annex buildings is not clearly labeled.

1-night trip

10/10

The front porter was extremely friendly

1-night trip

10/10

Everything was perfect. There are no complaints.

1-night trip

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Pan Pacific Suzhou

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Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

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Premier Twin

Highlights

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Two Bedroom Executive Suite

Highlights

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Premier King

Highlights

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Family Triple Room

Highlights

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Premier View Twin

Highlights

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Family Two Bedrooms

Highlights

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Premier Balcony King

Highlights

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Deluxe King

Highlights

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Deluxe Twin

Highlights

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Premier King Grande

Highlights

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Premier Balcony Twin

Highlights

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Premier View King

Highlights

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Premier Balcony Suite

Highlights

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Family King Room

Highlights

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Family Suite

Highlights

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Deluxe Suite

Highlights

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Executive Pagpda Suite

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Premier Balcony Twin

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Premier View King

View all photos for Premier Balcony King

Premier Balcony King

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Family Triple Room

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Premier View Twin

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Two Bedroom Executive Suite

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Deluxe Twin

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Premier Twin

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Family Two Bedrooms

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Deluxe Room (2 beds)

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