In the heart of Kraków Old Town, Hotel Wentzl offers a unique blend of elegance and convenience. With two restaurants, a coffee shop/cafe, dry cleaning/laundry services, in-room WiFi and multilingual staff at your fingertips - plus free bicycle rentals to explore the city - you'll feel right at home. Guest reviews rave about the helpful staff.
John Paul II - Balice Airport (KRK) - 22 min drive
Turowicza Station - 8 min drive
Kraków Łobzów Station - 13 min drive
Kraków Główny Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Restauracja Wierzynek - 1 min walk
Szara Gęś - 2 min walk
Sioux - 1 min walk
Klub Pod Jaszczurami - 1 min walk
The Spaghetti - 2 min walk
About this property
Hotel Wentzl
Hotel Wentzl offers a fantastic location, putting you just a 5-minute walk from Royal Road and Main Market Square. Guests looking for a bite to eat can check out DaPietro, one of 2 restaurants, which serves Italian cuisine. This boutique hotel is also within a short drive of Wawel Castle and Oskar Schindler Factory. Fellow travelers say great things about the helpful staff.
Languages
English, Polish
At a glance
DONE
Hotel size
18 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets stay free (dogs and cats only, 1 total)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Offsite parking within 722 ft (PLN 90 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Coffee shop
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
What to do
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Video-game console
DVD player
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
DaPietro - This restaurant specializes in Italian cuisine.
Restauracja Wentzl - This restaurant specializes in Polish cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 50 per person
Airport shuttle service is offered for an extra charge of PLN 110
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children costs PLN 110
Parking
Parking is available nearby and costs PLN 90 per day (722 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Does Hotel Wentzl offer free cancellation for a full refund?
Yes, Hotel Wentzl does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Wentzl?
Yes, cats and dogs stay free, with a limit of 1 total.
Is airport shuttle service offered by Hotel Wentzl?
Yes, an airport shuttle is available. The charge is PLN 110.
What are the check-in and check-out times at Hotel Wentzl?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Hotel Wentzl and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near Hotel Wentzl?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
What's the area around Hotel Wentzl like?
Hotel Wentzl is in Kraków Old Town, a short 1-minute walk from Royal Road and 11 minutes' walk from Wawel Castle.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Wentzl Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
View
Square
Breakfast
Tours
Bathroom
Taxi
Airport
What guests liked
Breakfast was consistently good with a variety of options to suit different tastes. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
excellent view and center of the old town
TOYOKO
1-night trip
10/10
Incredible views from our window overlooking the old town square and church tower. The staff were friendly and helped us several times, including providing a breakfast when we left before breakfast hours. The breakfast was nice with cooked options. Room (35) was comfortable and quiet when windows were closed. Bed was comfortable and there was plenty of seating available. Easy to walk to main sights from hotel.
Paul
4-night trip
10/10
Stunning views of Krakow from your bedroom window. Pleasant stay as always
magda
1-night trip
6/10
We had a perfectly adequate stay but the hotel is very tired in its decor and attention to detail. Breakfast service was surly. Coffee machine at breakfast did not work 2 of the 3 mornings. Lovely setting on the main square. Staff could have had so much more engagement with customers.
Verified traveler
3-night trip
10/10
What a wonderful hotel with super helpful and friendly, beautiful views, great location and tasteful decor. Top notch!!
cynthia
2-night trip
10/10
Excellent location and great quality hotel.
Laura
2-night trip
10/10
A little noisy at knight because the plaza is in front, but excellent stay.
Patricia
2-night trip
10/10
Great hotel! A !
NELSON
3-night trip
10/10
Small hotel with attentive, friendly, and very helpful reception staff. The breakfast was very good, with variety to suit varying tastes.
Taxi service was late for airport pick up and also late for the return journey, but drivers were informative and friendly. All spoke good English.
Alice
2-night trip
10/10
First time visit to Krakow and the hotel could not have been in a more convenient central location right on the main square. The reception staff could not have been more kind and helpful. View from the bedroom window was spectacular over the main square
claire
3-night trip
10/10
Beautiful hotel and very luxurious
Deborah
3-night trip
10/10
Great location right in the market square. Cool art deco feel.
Jason
2-night trip
10/10
The view out onto the square made our trip. Also it smells lovely in the lobby, the free bikes to tour the city were great fun, and the restaurant patio was perfect for a large group.
Verified traveler
1-night trip
10/10
I Highly recommend Hotel Wentzl. Great experience.
Adam
2-night trip
10/10
Amazing. Sat on the balcony overlooking the old town square for hours.
Jason
2-night trip
10/10
We had a fab 4 night stay at Hotel Wentzl. Stayed in a delux double room overlooking the Square. Large comfy room. Excellent communication with the Hotel prior and during our stay. Location is perfect. Fab selection of hot and cold foods at breakfast. Restaurant closed due to refurbishment. Highly recommend
Michael
4-night trip
10/10
I loved my stay at Hotel Wentzl. It sits in the most charming square. The service was spectacular… I had to leave early for a tour so they made sure I had a sack breakfast to take with me with plenty of food. I thought that was really nice that they care about their guests in that way.
Jillyn
2-night trip
10/10
Lovely hotel, close to everything. Staff were friendly and the breakfast was good. They also make you a takeaway breakfast if you are heading out early on a tour.
Paul
4-night trip
10/10
The rooms are beautiful, fantastic views of the square!
Andrew
2-night trip
10/10
Charming hotel right on square
Corey
3-night trip
10/10
fantastic location
Irena
3-night trip
8/10
Centrally located easy access and great staff!
Noisy at night!
Usha
2-night trip
10/10
Hotel Wentzl is right on Kraków 's main square in the Old Town where all the action is. All of the sites are within walking distance from here. Our room overlooked the main square, but had double windows, keeping the sounds out. The staff was extraordinarily helpful, arranging excursions and taxis to the airport.
James
4-night trip
10/10
Perfect location and friendly staff.
Cannot expect more from the hotel of this kind!
Kentaro
4-night trip
10/10
What a beautiful hotel lovely room in an amazing location and the view from a very big window all I can say on that is wow , the staff in the hotel where brilliant and at the hotel bar/restaurant brilliant to .
100% recommend this hotel .