6/10 Good
Aug 3, 2025
We didn’t actually stay in the Puerta apartments, they were full so they put us in their Athos apartments. Meets the most basic of needs but could use improvements. Staff was friendly at first but then almost nonexistent after that. The top of the door handle came completely off when trying to lock it from the outside and I never got a response after telling them about the issue. The WiFi didn’t work which we also communicated to them with no response until we found one of the staff members and basically made him come up to the apartment to fix it as he tried to blow us off. The floors outside the bathroom has water damage from the shower that barely keeps water within its base and the shower curtain might as well not be there for all it does. The location is great though.
Jacki
Jacki, 2-night trip