In the heart of Historic Center - Downtown, Hotel Hermitage is a family-friendly retreat. Take in breathtaking views from the rooftop terrace, sip on a drink at the bar, or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Parking available
24/7 front desk
Pet friendly
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Rooftop terrace
Bar/lounge
Room service
In-room childcare
Limo/town car service
Terrace
24-hour front desk
Front-desk safe
Multilingual staff
Free newspapers in the lobby
Luggage storage
For families (6)
Children stay free
Babysitting (surcharge)
Private bathroom
Terrace
Daily housekeeping
Elevator
$148 nightly
The total price is $177
$177 total
Aug 12 - Aug 13
Total includes taxes and fees
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Economy Double Room
Economy Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
129 sq ft
City view
Sleeps 2
1 Queen Bed
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
8.28.2 out of 10
Very good
10 reviews
(10 reviews)
Highlights
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Private bathroom
Bidet
Designer toiletries
140 sq ft
City view
Sleeps 2
1 Queen Bed
View all photos for Double Room Ponte Vecchio view
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
What's nearby
Ponte Vecchio - 2 min walk - 0.2 km
Uffizi Gallery - 2 min walk - 0.2 km
Piazza della Signoria - 2 min walk - 0.2 km
Palazzo Vecchio - 2 min walk - 0.2 km
Cathedral of Santa Maria del Fiore - 8 min walk - 0.7 km
Getting around
Florence Airport, Peretola (FLR) - 40 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
Florence Santa Maria Novella Station - 15 min walk
Porta al Prato Station - 21 min walk
Unità Tram Stop - 11 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 13 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 15 min walk
Restaurants
Signorvino Firenze - 4 min walk
La Bottega Del Gelato - 2 min walk
Gelateria Caffe delle Carrozze - 1 min walk
Ristorante Queen Victoria - 1 min walk
Pizzeria Piccadilly - 2 min walk
About this property
Hotel Hermitage
Hotel Hermitage features a rooftop terrace and puts you just steps from Ponte Vecchio and Uffizi Gallery. Other highlights at this Colonial hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Unità Tram Stop is 11 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
DONE
Hotel size
26 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets stay free (1 total, up to 22 lbs per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
Offsite parking within 656 ft (EUR 40 per day), from 6:00 AM to midnight; reservations required
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Bicycle rentals nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Limo or town car service
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Colonial architecture
Accessibility
Elevator
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Sleep well
Down comforter
Premium bedding
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 15.0 per night
Rollaway beds are available for EUR 50.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 40 per day (656 ft away; open 6:00 AM to midnight)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1QZNSX6OB
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence
Frequently asked questions
Does Hotel Hermitage offer free cancellation for a full refund?
Yes, Hotel Hermitage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hermitage?
Yes, pets stay free, with a limit of 1 total and maximum weight of 22 lbs per pet. Food and water bowls are available.
What are the check-in and check-out times at Hotel Hermitage?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Hermitage and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Hermitage like?
Hotel Hermitage is in Historic Centre of Florence, a short 1-minute walk from Ponte Vecchio and 3 minutes' walk from Uffizi Gallery. Travelers say that the hotel is in a great location.
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Hotel Hermitage Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Breakfast
Restaurant
Bed
Cities
Bathroom
View
Food
What guests liked
Breakfast was abundant, tasty, and offered a variety of options. (9 reviews)
Dining was fantastic with helpful staff and plenty of nearby options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 21, 2025
A little gem in the centre of Florence
Melissa
Melissa, 3-night trip
10/10 Excellent
Jun 3, 2025
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Peter
Peter, 2-night trip
10/10 Excellent
Jun 22, 2025
Excellent customer service especially the staff during breakfast and the housekeefer. All of them are very friendly, polite and helpful. The interior us very pretty! Will definitely recommend.
Marie Jean
Marie Jean, 3-night trip
10/10 Excellent
Apr 8, 2025
Wonderful staff and great location!
Richard
Richard, 2-night trip
10/10 Excellent
May 28, 2025
Soo close to everything! Rooms & bathrooms are small but totally charming and clean. Do yourself a favor and stay here!
Cynthia Fearn
Cynthia Fearn, 3-night trip
10/10 Excellent
Jun 9, 2025
Cool vibe
sean
sean, 1-night trip
8/10 Good
May 9, 2025
So well located that as soon as you leave the hotel you’re milling around with masses visiting the Uffizi down the block, and the Ponte Vecchio on the other end!
The hotel itself is nice, the room and bathroom quite large for European standards, the breakfast satisfactory and the staff friendly and helpful.
Overall it was a good experience.
Helena
Helena, 5-night trip
8/10 Good
May 20, 2025
This is an older property. Rooms are small but clean. Wish there was a kettle in the room.
Really adorable and staff was very helpful.
Lisa
Lisa, 2-night trip
4/10 Poor
Jul 19, 2025
The location is great , breakfast is absolutely great , but I have to say that is a very old property, I stayed in room 102 ... the room was clean but the shower was nasty... the sheets were clean but the mattress stank , like pets were sleeping on it ... it was something stronger coming from under the sheets.... I communicated everything to the stuff... small things like clean better the shower and replace the mattress could make this place 4 or 5 stars I really hated it because of that !!! I wasn't able to relax because of the shower and the mattress smells... I was worried about catching something...
Marcel
Marcel, 3-night trip
8/10 Good
May 20, 2025
4th floor a bit loud from floor above
Erin
Erin, 3-night trip
4/10 Poor
Apr 18, 2025
Noisy and very poor wifi in rooms. Staff were not helpful. Breakfast and breakfast staff were great.
Zaileen
Zaileen, 2-night trip
10/10 Excellent
Apr 5, 2025
Very happy there was an elevator. I am a senior and it was difficult traveling alone.
Cynthia
Cynthia, 7-night trip
8/10 Good
Mar 26, 2025
Charming hotel with whimsical touches. The bathroom was very small. It would be challenging for a large person.
Cecile
Cecile, 3-night trip
8/10 Good
Sep 6, 2024
Lovely stay in the centre of Florence - can recommend
Deborah
Deborah, 1-night trip
10/10 Excellent
Aug 17, 2024
Great breakfast and location. Kind and attentive staff. Would stay again!
michele
michele, 2-night trip
2/10 Terrible
Apr 14, 2025
Staff is pleasant but hotel is absolutely did not meet our expectations.
Bed and the pillow is so hard that Spartan would find it uncomfortable.
AC did not work.
Outside noise unbearable until 3 am
You are paying for the location if rest at night is your goal stay away from this tourist trap
Leonid
Leonid, 1-night trip
8/10 Good
Feb 24, 2025
As a relatively cheap option, it's good.
My room was somewhat noisy during the night, due to noise from the dining room above and poor sound insulation from the window. The bathroom was a little small and dated. But the staff were very nice, breakfast was good, and it met my needs. I'd be open to staying again.
Mark
Mark, 1-night trip
4/10 Poor
Aug 7, 2024
Helpful staff, walkable, safe
S
S, 2-night trip
10/10 Excellent
Jun 18, 2023
Beautiful hotel, located very close to all landmarks.
Agnieszka
Agnieszka, 1-night trip
10/10 Excellent
Sep 4, 2024
It was very close to important sites. The breakfast room was amazing. The personel was very friendly
Magdalena
Magdalena, 2-night trip
10/10 Excellent
Aug 24, 2024
Beautiful hotel boutique. Small rooms in a perfect location with a friendly staff. Beautiful rooftop overlooking Ponte Vecchio and the river
Francisco
Francisco, 1-night trip
10/10 Excellent
Nov 2, 2023
Location was great.
John
John, 3-night trip
10/10 Excellent
Mar 8, 2024
Great service and location
Denise
Denise, 3-night trip
10/10 Excellent
Mar 25, 2024
The employees are all helpful and so friendly the location is perfect !I would highly recommend this location.
Jill
Jill, 8-night trip
10/10 Excellent
Apr 11, 2023
Great hotel ande very close to the puente vechio and main sights