The hotel was nice, but not conveniently located, it was a 15 minute walk to the nearest subway station. As an American, none of the staff spoke much English. Or could help us with any type of directions or amenities in English? The rooms were clean, but there was no air condition. We were on vacation, we were very excited to be in Germany and did not need to be catered to But some of the amenities were limited, such as only German channels on television, At breakfast, all of the food labeled in German. At the hotel, such as the fitness center. Was only labeled in German. When I asked the staff for more bacon, she did not understand what I was saying, even though she was putting the food out and we were standing right next to the empty bacon container, and we did not feel safe if there was some type of emergency due to the lack of communication in our own language.