4/10 Fair
Aug 20, 2025
Lacking in five star service
We arrived at 1030 pm after a long drive. The gate was closed and we were given no code to get in. We called 8 phone numbers no answer. Waited 20 minutes.
The rooms are lovely. Cant fault that. There’s no breakfast in the hotel you have to hike to the country club which is about a mile away. There is zero atmosphere, no where for drinks downstairs. Lacks any kind of authenticity for a five star hotel. No room service!
The food at the country club was dire. We went once for breakfast- didn’t eat it and got Ubers to eat out.
For 1263 a night- the hotel facilities do not match the room standard.
Julia
Julia, 2-night trip