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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly hotel in Plymouth with indoor pool and restaurant

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Experience the grandeur of New Continental, featuring a striking corner tower with a dome and symmetrical design.
Formal events are hosted in this elegant space, featuring rows of chairs and a carpet with floral patterns.
Relax in our inviting lobby, featuring a reception desk, comfortable seating area, and elegant chandelier.
Relax by the pool with a good book and a refreshing drink.
Two single beds with white linens and blue headboards, paired with a flat-screen TV and comfortable seating area.
In the heart of the shopping district, New Continental Hotel offers a refreshing retreat with dry cleaning services and a bar. Savor dinner at Steve's Brasserie or unwind in the sauna and steam room. With an indoor pool, gym, free newspapers, helpful staff have left guests feeling satisfied.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Room service
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$62 nightly
The total price is $74
Aug 31 - Sep 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Relax in this inviting space with a comfortable bed, desk, and mirror.

Standard Room, 1 Twin Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Cozy retreat with a neatly made bed, wooden headboard, and a comfortable armchair.

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Relax in comfort with a large bed, nightstand, and TV, plus a small table and chair for your convenience.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Two single beds with white linens and blue headboards, paired with a flat-screen TV and comfortable seating area.

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Two double beds with white linens and brown throw pillows, a wooden headboard, and a large window with a view.

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Two single beds with wooden headboards and white bedding, complemented by bedside tables and a wall-mounted telephone.

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Comfortable sleeping area with a neatly made bed, television, and dresser.

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
  • 388 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Two single beds with white linens and blue headboards, paired with a flat-screen TV and comfortable seating area.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Classic four-poster bed and traditional furnishings create a serene space for rest and relaxation.

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Two single beds with wooden headboards and white bedding, complemented by a woven throw blanket and vintage-style telephone.

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Enjoy a comfortable stay with a bed against the wall, a desk, chair, and TV, plus a large wardrobe and window with an outside view.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Cozy loft-style bedroom with a single bed, nightstand, and radiator.

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room with Sofa Bed

Two single beds with white linens and brown throw pillows, accompanied by wooden nightstands and lamps.

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

Relax in comfort with a large bed, wooden headboard, and a desk with a television.

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

Relax in this spacious room with two beds, a desk, and a television, surrounded by a high ceiling and attic space.

Small Twin Room

  • Sleeps 2

View all photos for Connecting Room

Bathroom features a sink, toilet, and glass-enclosed shower area.

Connecting Room

  • Sleeps 5

Standard Twin Room

  • Sleeps 2

View all photos for Standard Family Room

Two single beds with matching headboards, a seating area, and a large window with a view.

Standard Family Room

  • Sleeps 3

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

View all photos for Standard Single Room

Relax in a serene space with a comfortable bed, flat-screen TV, and a desk for work.

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Relax in this serene space with a comfortable bed, a cozy armchair, and a beautiful abstract art piece.

Standard Double Room

  • Sleeps 2

View all photos for Family Room

Two single beds with wooden headboards and white bedding, flanked by nightstands and a large wardrobe.

Family Room

  • Sleeps 4

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Lobby

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  • Pet friendly
  • Parking available
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9.2 out of 10, Wonderful, 546 reviews
The price is $84
$70 nightly
$84 total
Total includes taxes and fees
Aug 24 - Aug 25
Moxy Plymouth
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About the neighborhood

Map
Millbay Road, Plymouth, England, PL1 3LD

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Hoe Park - 6 min walk - 0.6 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 17 min walk - 1.5 km

Getting around

  • Dockyard Station - 9 min drive
  • Plymouth Station - 16 min walk
  • Devonport Station - 28 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout Inn - ‬3 min walk
  • ‪KFC - ‬5 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western puts you within a 15-minute drive of Dartmoor National Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Steve's Brasserie, which serves British cuisine and is open for dinner. Other highlights include a bar/lounge, a fitness center, and a sauna. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • This property will place a credit card authorization upon check-in.
    • Guests paying in cash must provide a valid photo ID at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 7 per day)
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • Meeting rooms
  • Conference space (3025 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1886
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board
  • Dryer

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Highchair

More

  • Daily housekeeping

Special features

Dining

Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 per person

Renovations and closures

The following facilities or services will be unavailable from July 13 2025 to July 19 2025 (dates subject to change):
  • Swimming pool

Parking

  • Self parking costs GBP 7 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with mobility issues should contact this property in advance.

Also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is there a pool at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, there's an indoor pool and a children's pool. The pool will be unavailable from July 13 2025 to July 19 2025 (dates subject to change).

Are pets allowed at New Continental Hotel, Sure Hotel Collection by Best Western?

Sorry, pets aren't allowed.

Is parking offered on site at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes. Self parking costs GBP 7 per day. Parking spots may be limited.

What are the check-in and check-out times at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at New Continental Hotel, Sure Hotel Collection by Best Western and nearby?

New Continental Hotel, Sure Hotel Collection by Best Western has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, Steve's Brasserie offers British cuisine.

What's the area around New Continental Hotel, Sure Hotel Collection by Best Western like?

New Continental Hotel, Sure Hotel Collection by Best Western is in the heart of Plymouth, a short 3-minute walk from Plymouth Pavilions and 5 minutes' walk from Theatre Royal, Plymouth.

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New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Parking
Restaurant
Food
Lobby
Shower

What guests liked

  • Breakfast was consistently described as good, excellent, and delicious with a range of options. (42 reviews)
  • The spa suite and leisure facilities, including the pool, sauna, and steam room, were a highlight of the stay. (4 reviews)
  • The gym facilities were an amazing bonus with this property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice rooms, quiet nights sleep and walkable to town centre and The Barbican.
Paul, 4-night trip

10/10 Excellent

Front desk staff friendly and helpful.
James, 1-night trip

10/10 Excellent

The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Kenzie, 1-night trip

10/10 Excellent

Stayed for work in the area
Kev, 1-night trip

10/10 Excellent

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Jacqui, 2-night trip

8/10 Good

We had a good holiday overall , but
Mona, 3-night trip

6/10 Okay

Nice from the outside, but needs improvement inside The hotel has a charming exterior and is located in a great spot in Plymouth, which initially gave us high expectations. However, the interior felt a bit tired and in need of maintenance. The room wasn’t as clean or comfortable as we had hoped, and some facilities seemed outdated. With a little more care and attention to detail, this place could really live up to its potential. We hope to see some improvements in the future.
Efsun, 1-night trip

10/10 Excellent

A great stay!

Great stay in this hotel and was very happy with every aspect. Single room was spacious and clean, with a comfortable bed and lovely shower. Reception staff were friendly and welcoming, as were the breakfast staff. Plenty of choice on the menu for breakfast too. Really central location for the Theatre, Pavilions and shopping too, so ideal. Will definitely stay there again if I visit Plymouth.
SUE, 2-night trip

10/10 Excellent

Top hotel.

Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.
Chris, 1-night trip

8/10 Good

Was close to event and dining options being central.
Steve, 2-night trip

10/10 Excellent

We loved the cleanliness and helpful polite staff
Andrea, 2-night trip

6/10 Okay

Staff were great, nice breakfast. The only issue we had was how it the room was, it was unbearable. No one slept. Windown opened only a cpuple of inches and a fan was provided but did nothing.
Sarah, 1-night trip

10/10 Excellent

Friendly staff, location, and the delicious menus
Kudzai, 1-night trip

8/10 Good

Great place to stay

Very comfortable room, cozy bed, good shower, nice and clean. Good facilities in the Hotel.
Kevin, 1-night trip

8/10 Good

Loved the pool got free drink comfy room
Rebecca, 1-night trip

10/10 Excellent

Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.
Brian, 2-night trip

10/10 Excellent

No problems at all. Staff very friendly
Zoe, 2-night trip

8/10 Good

Although the carpet looked a bit haggard, the room and bed were very spacious, but the lack of AC during a heatwave was.. rough. Room service hours are very limited as well sadly, but there’s plenty of options for a late night meal nearby in the city centre. The continental breakfast was a bit lacking in terms of options, and some things we ordered (like the porridge and “heated croissants”) tasted very processed/chemical. The pool, gym and sauna/steam room is an amazing bonus with this hotel though.
Tanaka, 2-night trip

8/10 Good

Perfect location

Perfect location for everything we needed. Lovely friendly staff. Rooms are dated compared to main reception area but pleasant enough. Room could have been cleaner but it wasn’t enough for me to complain about
Rose, 1-night trip

10/10 Excellent

Night

Great staff Fantastic price with swimming pool
Helen, 1-night trip

10/10 Excellent

Very comfortable accomodation with helpful staff.
Shaun, 2-night trip

4/10 Poor

Our hotel room was the worst we have EVER stayed in! We looked through the window at a bank of air con units which kept us awake all night with their constant throbbing noise even with the window closed. On top of that there was a squeaky fire door in the corridor right next to our room which was constantly being opened by late night revellers. I would not wish this room on my worst enemy!!!!!!!
Ken, 2-night trip

8/10 Good

Staff very helpful
Martin, 1-night trip

10/10 Excellent

Located in the city centre close to all facilities
Nick, 1-night trip

10/10 Excellent

The hotel was lovely, the staff were lovely too the only downside was the hotel is on a busy 3 way junction which was noisy, especially with motorbikes revving their engines while waiting for the lights to change!! This was a pain at night, but take earplugs and its fine or if you are deaf like my husband, just take out your hearing aids out! Otherwise it was a lovely hotel, convenient to town and the Barbacan. Enjoyed our stay and would definitely stay there again
Gillian, 3-night trip