In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.
Victoria Station Travel Information Centre - 4 min walk - 0.4 km
Buckingham Palace - 11 min walk - 0.9 km
Big Ben - 20 min walk - 1.7 km
Piccadilly Circus - 6 min drive - 2.9 km
London Eye - 6 min drive - 3.0 km
Getting around
Heathrow Airport (LHR) - 43 min drive
London City Airport (LCY) - 44 min drive
Luton Airport (LTN) - 71 min drive
Stansted Airport (STN) - 76 min drive
Gatwick Airport (LGW) - 82 min drive
London (SEN-Southend) - 86 min drive
London Victoria Station - 3 min walk
London (ZEP-Victoria Train Station) - 3 min walk
Vauxhall Station - 20 min walk
Victoria Underground Station - 3 min walk
St. James's Park Underground Station - 10 min walk
Pimlico Underground Station - 12 min walk
Restaurants
McDonald's - 5 min walk
Hermanos Colombian Coffee Roasters - 3 min walk
Itsu - 3 min walk
The Willow Walk - 2 min walk
Pret a Manger - 2 min walk
About this property
citizenM London Victoria Station
CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out CanteenM, which serves breakfast, lunch, and dinner. Nice touches like iPads, iPod docks, and pillowtop beds with premium linens are offered up in all rooms. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.
Languages
English
At a glance
Hotel size
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lowered electrical outlets in bathroom
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
iPad
IPod docking station
43-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Phone
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London
Frequently asked questions
Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no onsite parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travelers say the area is walkable and good for families.
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citizenM London Victoria Station Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 29, 2025
Great stay
Staff very friendly, room clean and comfortable, great location for access around London.
Sharon
Sharon, 2-night trip
10/10 Exceptional
Apr 12, 2025
Loved It!
Absolutely seamless stay. We loved the quirkiness of the hotel and the very friendly employees. The bed was so comfortable and the room was spotless. Breakfast has everything we needed. Will definitely be back.
Joanne Edmondson
Joanne Edmondson, 1-night trip
10/10 Exceptional
Apr 8, 2025
Nice place - modern
Good standard. Nice place. We had a room with a view. Very close to Victoria Station.
Helene
Helene, 3-night trip
10/10 Exceptional
Jan 8, 2025
Excellent hotel , modern and amazing location , modern room and great staff
EMILIO
EMILIO, 2-night trip
10/10 Exceptional
Dec 6, 2024
Excellent hotel in a great location
Excellent location, clean hotel, nice rooms and friendly staff, would recommend!
Paul
Paul, 2-night trip
10/10 Exceptional
Jan 24, 2025
Great Place
Loved the overall feel of the place. The staff was super friendly, and helpful
Kelly
Kelly, 2-night trip
10/10 Exceptional
Dec 6, 2024
Great location, modern, clean and friendly staff.
Helen
Helen, 1-night trip
10/10 Exceptional
Jan 4, 2025
Very modern hotel excellent decorations and friendly people
William Troy
William Troy, 6-night trip
10/10 Exceptional
Mar 5, 2025
Location, location, location
Great hotel in great location. You are a hop, skip and a jump from most mass transit. There's even a Harry Potter tour bus that picks up outside!
Virginia
Virginia, 7-night trip
10/10 Exceptional
Mar 10, 2025
2 Night Business Trip Solo Traveller
Great two night stay at this hotel. The location is great - 2 minutes to Victoria station, and loads of local bus routes on your doorstep. The room was small but had plenty of space for a solo traveller. Breakfast was really good - plenty of options to choose from, and a nice seating area.
Verified traveler
2-night trip
10/10 Exceptional
Mar 11, 2025
London Gem
Perfect use of space, comfy!
Erik
Erik, 4-night trip
8/10 Very good
Mar 15, 2025
It was in a great location. The room was very small but clean and quiet. The iPad control was ok but would have liked individual switch for the bathroom
Kevin
Kevin, 2-night trip
10/10 Exceptional
Mar 31, 2025
Recommend. Good price
Good price for especially forLondon. Easy checking. Mixer, clean comfortable. Great shower. Good location. Nice Bar/restaurant. Friendly staff. Love the robot vacuum cleaner 😂
Definitely recommend and will return again.
Nicola
Nicola, 1-night trip
10/10 Exceptional
Jan 26, 2025
Fantastic Hotel
Fantastic hotel, great location for access to bus,train and underground. Staff welcoming and friendly. Will definitely come back again
Verified traveler
3-night trip
10/10 Exceptional
Nov 30, 2024
Loved this property and the staff. Great location!!
Tracy
Tracy, 2-night trip
10/10 Exceptional
Jan 26, 2025
Excellent weekend break
Great weekend stay, complimented by the friendly and helpful staff from booking in to the cocktails being made. Definiely recommend. Also great location for getting around London.
Marion
Marion, 2-night trip
8/10 Very good
Mar 9, 2025
Great staff - really helpful. Room had everything you needed and was clean. Climbing over each other to get out of bed is comedy but a bit annoying!
James
James, 1-night trip
10/10 Exceptional
Jan 12, 2025
Great staff
glenda
glenda, 4-night trip
10/10 Exceptional
Jan 13, 2025
Excellent modern hotel with easy access to bus and train services. Walking distance to the palace. Breakfast was great.
Collette
Collette, 5-night trip
10/10 Exceptional
Dec 30, 2024
contemporary, youth and great location
mazen ahmad maher
mazen ahmad maher, 5-night trip
8/10 Very good
Jan 8, 2025
High quality hotel in great location.
Compact rooms but very high quality finished throughout the hotel and the room. The beds are very comfortable and there is no noise, the rooms are very well sound proofed.
Michael
Michael, 1-night trip
8/10 Very good
Jan 12, 2025
Beautiful location. Close to all sites. Recommend!
Alex
Alex, 1-night trip
10/10 Exceptional
Jan 26, 2025
Great hotel in London
Great staff, always willing to help. Rooms are smaller, but very functional and having all controls on iPad is great.
Christopher
Christopher, 4-night trip
10/10 Exceptional
Jan 3, 2025
Great hotel in great location. Very close to major train/transport station, theatres and the palace is walking distance. Hotel was funky and modern. Staff are friendly and very helpful. Would definitely stay here again.