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Siente Tulum

3.0 star property
Suburban hotel with outdoor pool, near Tulum Mayan Ruins

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Photo gallery for Siente Tulum

Exterior
Front of property
Restaurant
Lobby
Outdoor pool
Located near Tulum Mayan Ruins, Siente Tulum offers an inviting getaway with a restaurant and snack bar. Connect to free in-room WiFi, take a dip in the outdoor pool or rent bikes to explore nearby Tulum National Park.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Concierge services
  • Tour/ticket assistance
  • Bike rental

Feel at home (6)

  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
  • Netflix
  • Outdoor swimming pools
$54 nightly
The total price is $68
Aug 11 - Aug 12
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 41 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 21 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min walk - 0.6 km
  • Tulum Mayan Ruins - 11 min walk - 1.0 km
  • Playa Ruinas - 16 min walk - 1.4 km
  • Las Palmas Public Beach - 10 min drive - 7.1 km
  • Playa Paraiso - 12 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬18 min walk
  • ‪Mulut Jach Ki - ‬6 min walk
  • ‪Templo Dios del Viento - ‬13 min walk
  • ‪La Fiesta Mexicana - ‬8 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Siente Tulum

Siente Tulum offers a great location, putting you within a 15-minute walk of Tulum Mayan Ruins and Tulum National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Xel-Há Park and Gran Cenote are within a short drive.

All inclusive

All-inclusive room rates at Siente Tulum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 83 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Bicycle rentals

Facilities

  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach towels
    • Parking
    • Shuttle service

Optional extras

  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Does Siente Tulum offer free cancellation for a full refund?

Yes, Siente Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Siente Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Siente Tulum?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Siente Tulum?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Siente Tulum and nearby?

Siente Tulum has an outdoor pool.

Are there restaurants at or near Siente Tulum?

Yes, there's an onsite restaurant.

What's the area around Siente Tulum like?

Siente Tulum is a short 11-minute walk from Tulum Mayan Ruins and 6 minutes' walk from Tulum National Park.

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Siente Tulum Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

It was a cool Place to visit
Daniel, 3-night trip

10/10 Excellent

Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again.
Kristine Kate Tuiza, 5-night trip

10/10 Excellent

It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Toni Anne, 6-night trip

6/10 Okay

3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location
alison, 3-night trip

10/10 Excellent

We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Osama, 6-night trip

10/10 Excellent

The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Cindy, 3-night trip

10/10 Excellent

Excelente todo
Angelica, 2-night trip

4/10 Poor

Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.
2-night trip

8/10 Good

My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.
Andy, 4-night trip

10/10 Excellent

This place is amazing. More than what expected. Rooftop is well equipped. Even a conference room for me to attend a meeting. Beds are comfortable and the staff is very attentive. Highly recommended!!!
Gerardo, 3-night trip

10/10 Excellent

Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.
Fredricka, 2-night trip

8/10 Good

Nice hotel

The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel!
Michael, 3-night trip

6/10 Okay

The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Peter, 4-night trip

10/10 Excellent

We love the hotel it was comfy
Hugo, 1-night trip

10/10 Excellent

Stayed for one night, very clean property and quiet close to everything and alot of food places near by.
Rabiya, 1-night trip

8/10 Good

The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
David, 8-night trip

10/10 Excellent

Nice place to take a break 😉
Fredy, 1-night trip

10/10 Excellent

Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view.
Maria, 1-night trip

2/10 Terrible

I really wanted like this place but it makes it hard on itself. Price is reasonable which tempered expectations from the start I was prepared for small inconvenience..We had a suite with a king bed the room was spacious and had 2 nice big TV with netflix, the AC worked good and the bed was pretty comfortable Mauricio at the front desk was very nice and helpful ..Hot is not far from busy area about 5 min drive ...Thats where the positives end. The all inclusive is a joke food is nearly inedible. We saw a roach on the buffet and kitchen staff was very unclean seen the "chef wiping sweat off his head then grabbing nacho chips and throwing them on a plate for guest. All the left overs get turned into a goulash and keep getting reserved ..we tried a breakfast/lunch and dinner and that was it for 5 days .you can only get drinks at the top floor bar it was unmanned half the time and drinks were very diluted another waste ..The pool is TInY and cloudy 5 people vis crowded...Super stingy with towels and bad quality ..the were several huge spiders in our room . The toilet randomly stopped working for about half a day. The was a 4 x4 window in the "living room " missing the curtain so our room was exposed to the alley it was facing we were uncomfortable and they tied a bed sheet over the window FOR 5 DAYS. the front entrance to the hotel is decent but you park in the back it smells like sewage and has molding puddles of standing water . You go thru a corridor that looks abandoned
Ronald, 4-night trip

10/10 Excellent

Peace of mind stay

Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Lenkiya, 5-night trip

10/10 Excellent

Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Samuel, 4-night trip

10/10 Excellent

Great stay, however was not all inclusive as mentioned.
Devin, 2-night trip

10/10 Excellent

New clean and overall a great value
William, 1-night trip

8/10 Good

The location of the hotel is great! The room was very spacious. I brought a hair dryer as I knew there wouldn’t be one in the room. There is a safe in the room. We would have liked a small refrigerator for water. We chose the all inclusive plan which was well worth it as the breakfast was excellent. We were out during the day so I can’t comment on lunch but dinner was good although a larger variety of choices would be an improvement; as well as a larger choice in beverages at the bar. I had hoped the fitness room would be available but was told it was being repaired. One should also be aware that all the beach accesses require a nominal fee ; the beaches are absolutely breathtaking. Also do rent bicycles as they are very popular in Tulum and biking paths are easily accessible! We also loved the rooftop at the hotel for the meals and view!
Marian, 7-night trip

2/10 Terrible

It Was Terrible, The Bed Was Hard, The Food Wasn’t Good Even The Restaurant Next To The Hotel Wasn’t Great, You Have To Take A Taxi Everywhere, Don’t Get All Inclusive You Won’t Be Happy Or Get Your Money Back!
Trinece, 4-night trip