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Hotel Plaza by Kavia

2.5 star property
Hotel with outdoor pool, near Paseo de Montejo

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Photo gallery for Hotel Plaza by Kavia

Front of property
Outdoor pool
Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception
View from property
Discover the charm of Mérida Centro at Hotel Plaza by Kavia, where you can unwind in the outdoor pool or stay connected with free in-room WiFi. Enjoy a convenient location near Yucatan International Convention Center and Mérida Cathedral, plus amenities like luggage storage and tour assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free self parking
  • Outdoor swimming pools
$45 nightly
The total price is $54
Jun 30 - Jul 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | 1 bedroom, in-room safe, desk, laptop workspace

Family Studio Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Restaurant
8.0 out of 10, Very Good, 1,336 reviews
The price is $50
$41 nightly
$50 total
Total includes taxes and fees
Jun 21 - Jun 22
Hotel El Español Paseo de Montejo
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About the neighborhood

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate Merida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪El Apapacho - ‬6 min walk
  • ‪El Pico de Orizaba - ‬5 min walk

About this property

Hotel Plaza by Kavia

Hotel Plaza by Kavia offers a great location, putting you within a 15-minute walk of Paseo de Montejo and U.S. Consulate Merida. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Mérida Cathedral and Yucatán Siglo XXI Convention Center are within a short drive. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 164 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 220 for children

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia offer free cancellation for a full refund?

Yes, Hotel Plaza by Kavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza by Kavia?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Plaza by Kavia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Plaza by Kavia?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Plaza by Kavia?

No, this hotel doesn't have a casino, but Casino La Cima (14-min walk) and Diamonds Casino (6-min drive) are both nearby.

What is there to do at Hotel Plaza by Kavia and nearby?

Hotel Plaza by Kavia has an outdoor pool.

What's the area around Hotel Plaza by Kavia like?

Hotel Plaza by Kavia is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 15 minutes' walk from U.S. Consulate Merida. Travelers love the hotel's prime location.

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Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Bed
Shower
Restaurant
Value
Coffee shop
Water
Toilet

What guests liked

  • The property is close to many restaurants and offers a perfect location for dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent stay, will be back!
1-night trip

10/10

Nice, clean, spacious hotel. Right on Montejo avenue. Walkable distace to restaurants, museums, downtown. Courteous staff. Just perfect for our 5 days stay.
4-night trip

10/10

Convenient location
2-night trip

10/10

Good location, super clean...and a very nice staff...
5-night trip

10/10

Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
8-night trip

8/10

Amazing location, best street to stay on in Merida, has a great cafe and Italian restaurant directly below and a great dessert place across the street.
4-night trip

10/10

We had a great stay. The parking was convenient and about a block and a half away. The staff was awesome and very helpful. The room was great, although the water was not hot. Perfect location and walking to everything!!! Tons of options for dining!
5-night trip

10/10

We were given a room with a private patio! Hotel is close but not directly in the center. Everything one needs is walkable. Good coffee shop at ground floor for when being adventurous with breakfast isn’t in the cards.
6-night trip

10/10

Na
1-night trip

10/10

Recomendable
8-night trip

10/10

Very nice . Well keep up . Very clean and very good service
3-night trip

8/10

I chose this hotel because of location and my late arrival.On Hotels.com this hotel advertises a 24/7 front desk however after booking I received numerous email stating that if I was to arrive after 6 pm to contact the property beforehand. This proved impossible for me and for the help desk at Hotels.com. Eventually ( on the scheduled morning of check-in) I received a message saying someone would be there to welcome me. This mix up offered me hours of worry and consternation that were not necessary if the hotel services had been described correctly on Hotels.com
1-night trip

10/10

clean rooms
1-night trip

4/10

We found a croach at the room. Not a nice experience
1-night trip

4/10

The staff is not very nice . We wanted to see a room before reserved here …. « you can go wherever else you want «  . No smile , no hello …just a strange look at us (I’m not American and my girlfriend is Mexican ) . The rooms are not clean at all . Just a towel . Cleaning outside …hum . I saw 2 days the dishes left besides the elevator which brought ants everywhere .
2-night trip

2/10

First they wave me a room and the toilet was flooded so they changed me to another room. Then two men tried to open my door at 3:00 am they said only “sorry madam it was a mistake”, I was very very scared. They did not update their system that was the problem. Me dieron habitación con baño tapado me cambiaron de habitación y a las 3:00 am intentaron abrir el cuarto. Solo dijeron “una disculpa dama fue una confusión.” Por error del sistema.
1-night trip

2/10

I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
4-night trip

10/10

1-night trip

10/10

2-night trip

10/10

aunque llegamos por la noche hicimos el check in rapido
1-night trip

8/10

Todo estuvo bien, lo único es el estacionamiento que no está en la propiedad. No es seguro para que el vehículo, además de que no se hacen responsable si le llega a pasar algo.
1-night trip

6/10

El servicio de camaristas y limpieza son muy deficientes
3-night trip

10/10

1-night trip

6/10

La habitacionestaba regular le faltaba limpieza, la persiana no funcionaba bien el piso estaba con tierra. El desayuno era en un cafe fuera del hotel etavun lugar agradable y los alimentos ricos.
1-night trip

10/10

1-night trip