2/10 Poor
Jun 7, 2025
When we arrived at the hotel the staff was friendly and helpful. We got to our room and realized quickly that it was dark and stuffy and old. But the bed was clean. So we were going to stay but then we went in the bathroom to find hair in the sink and dirt/dust and hair on the baseboard heater and hair in the bathtub. On top of that we couldn’t get the door the door to lock properly. We didn’t end up staying the night and are still trying to get a refund from hotels.com
Jessica
Jessica, 1-night trip