Welcome to Hotel Brök San Juan del Río, where relaxation meets indulgence. Unwind in the spa tub or take a dip in the indoor pool, and enjoy delicious meals at the on-site restaurant. With free self parking, luggage storage, and a 24-hour front desk available.
172 Panamericana a Querétaro La Venta, San Juan del Río, QUE, 76800
What's nearby
TecMilenio University San Juan del Rio Campus - 17 min walk - 1.5 km
Nuestra Senora de Guadalupe Church - 2 min drive - 1.9 km
Senor del Sacro Monte Temple - 3 min drive - 2.3 km
San Gil Golf Club - 8 min drive - 11.7 km
Cavas Freixenet - 10 min drive - 9.1 km
Getting around
Queretaro Intl. Airport (QRO) - 45 min drive
Restaurants
Restaurante Campo Bravo - 1 min walk
el Corral de la vaca - 5 min walk
Allegretto Ristorante - 15 min walk
KFC - 4 min walk
Parrilla Norteña Campestre - 13 min walk
About this property
Hotel Brök San Juan del Río
Enjoy your visit to San Juan del Río with a stay at Hotel Brök San Juan del Río. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a hot tub, and a children's pool.
Languages
English, Spanish
At a glance
DONE
Hotel size
40 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Traveling with children
Children's pool
Services
24-hour front desk
Luggage storage
Facilities
Garden
24-hour fitness center
An indoor pool
Hot tub
Banquet hall
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 100 to 300 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Brok Juan Del Rio Juan Del Rio
Hotel Brök San Juan del Río Hotel
Hotel Brök San Juan del Río San Juan del Río
Hotel Brök San Juan del Río Hotel San Juan del Río
Frequently asked questions
Does Hotel Brök San Juan del Río offer free cancellation for a full refund?
Yes, Hotel Brök San Juan del Río does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Brök San Juan del Río?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Brök San Juan del Río?
Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Brök San Juan del Río?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Brök San Juan del Río?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Brök San Juan del Río and nearby?
Hotel Brök San Juan del Río has an indoor pool and a 24-hour fitness center, as well as a hot tub and a garden.
Are there restaurants at or near Hotel Brök San Juan del Río?
Yes, there's an onsite restaurant.
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Hotel Brök San Juan del Río Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Jun 28, 2025
Excelente atencion
erika
erika, 2-night trip
10/10 Excellent
Apr 1, 2025
Staff was wonderful. They gym is nice. Rooms are great and the beds are super comfy.
Hector
Hector, 1-night trip
10/10 Excellent
May 10, 2024
The property is clean and we enjoyed our stay. Katie at the front desk and Guillermo in the restaurant were excellent.
William
William, 1-night trip
6/10 Okay
Dec 26, 2024
The hot water didn’t work in the shower after 1 minute, then freezing cold. The spa wasn’t heated (as advertised on Expedia), otherwise a good simplified hotel room.
Thomas
Thomas, 1-night trip
4/10 Poor
Jul 2, 2025
The hotel was fine. It’s newer and well kept. The area around the hotel is desolate. A 20 minute walk brings you go the mall but there’s nothing close to the hotel. Not even a convenience store.
The restaurant is fine for an overpriced hotel restaurant but this is a locally owned Mexican hotel. I expected more from the food. I have a house in Mexico, my husband is Mexican. I know the food. This was typical overpriced hotel food in any country. But I will say all oh the staff who worked in the restaurant where excellent. The hotel staff where also excellent. Tbe service from management sucked. -5 stars. So 1 star because the staff was 6 stars.
Why was management terrible? I booked with an option to change my reservation with 24 hours notice. I gave 72 hours notice I needed to change to checkout 1 day early. The desk clerk said no I can’t because o booked through an online agency. I called the agency and they called the hotel. I heard the desk agent answer the phone when they called and I heard her hang up. I heard them call 4 more times with no answer. They finally came back to me and explained and I told them I was able to hear it all. They then emailed the manager for a resolution because I was entitled to a refund for the day I needed to cancel. TBD manager also ignored them and they said they would remove this hotel from their site. But I want to warn everyone else. Do not book here if you might need to change a reservation.
Christopher
Christopher, 18-night trip
10/10 Excellent
Jul 5, 2025
Juan
Juan, 1-night trip
8/10 Good
Jun 18, 2025
Marcos
Marcos, 1-night trip
10/10 Excellent
Jun 1, 2025
Gilberto
Gilberto, 4-night trip
6/10 Okay
May 28, 2025
Ileana
Ileana, 1-night trip
8/10 Good
May 18, 2025
Habitación limpia, buen tamaño.
Instalación limpia, jacuzzi en buen estado y muy tranquila la estancia.
Restaurante buena atención de todo el personal, variedad de alimentos buen sazón y buenas bebidas.
Gracias.
Alicia
Alicia, 1-night trip
10/10 Excellent
May 11, 2025
Las instalaciones y ubicación del hotel son muy prácticas y funcionales. Excelente atención y agilidad en trámites.
Mauro
Mauro, 1-night trip
6/10 Okay
May 2, 2025
El lugar es súper céntrico, muy cerca de la carretera, autopista, centro, gasolineras...
La habitación es amplía y con excelente iluminación.
Desgraciadamente el personal de recepción no tiene un deseo nato de servir.
De hecho; solicitamos algún contenedor para poder poner en agua para las flores de mi pareja en recepción y nos dijeron que no tenían, no esperaba nada especial, al menos una cubeta o lo que fuera pero el hombre de la recepción no hizo mucho por ayudarme.
Hize una solicitud similar con alguien del personal de limpieza y dijeron que traería algo para las flores y nunca regresó.
Jonathan
Jonathan, 1-night trip
10/10 Excellent
May 1, 2025
Johans
Johans, 2-night trip
8/10 Good
Apr 30, 2025
Todo bien, solo la comida le falta ser más natural.
Alma
Alma, 1-night trip
10/10 Excellent
Apr 27, 2025
René
René, 2-night trip
10/10 Excellent
Apr 25, 2025
Una excelente opción , para visita con familia
Jose Isaac
Jose Isaac, 1-night trip
6/10 Okay
Apr 21, 2025
Tienen un problema grave de cucarachas dentro y fuera de las habitaciones , si lo solucionan el hotel será bastante bueno por la zona y el costo
Samuel
Samuel, 1-night trip
8/10 Good
Apr 21, 2025
Monica
Monica, 2-night trip
10/10 Excellent
Apr 10, 2025
CARLOS F
CARLOS F, 1-night trip
2/10 Terrible
Apr 1, 2025
No respetaron mi reservación, pagué y no me devolvieron el dinero, no reconocieron sus errores
diana
diana, 1-night trip
10/10 Excellent
Mar 18, 2025
Me encanto el concepto.
La gente muy amable.
El restaurante muy bueno !
Monica
Monica, 1-night trip
10/10 Excellent
Mar 16, 2025
Roberto
Roberto, 2-night trip
8/10 Good
Mar 10, 2025
Muy amables, bonito, la alberca un poco fría ,
Miguel
Miguel, 1-night trip
8/10 Good
Mar 4, 2025
JORGE SANTACRUZ
JORGE SANTACRUZ, 1-night trip
8/10 Good
Feb 23, 2025
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