Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.
Papa's Fish & Chips - Sandgate Road - 3 min walk
Butty's - 5 min walk
Gourmet Kitchen - 4 min walk
About this property
The Carlton Hotel
At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.
Languages
English, French, Romanian, Spanish
At a glance
DONE
Hotel size
70 rooms
Arranged over 04 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
03 buildings/towers
Built in 1880
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Banquet hall
Victorian architecture
Accessibility
Elevator
Assistive listening devices available
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves dinner only. Reservations are required.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
Frequently asked questions
Does The Carlton Hotel offer free cancellation for a full refund?
Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Carlton Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Carlton Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Carlton Hotel and nearby?
The Carlton Hotel has a picnic area.
Are there restaurants at or near The Carlton Hotel?
Yes, there's an onsite restaurant.
What's the area around The Carlton Hotel like?
The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Carlton Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
5.0/10
Property conditions & facilities
5.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Shower
Elevator
Value
Bathroom
Bar
Reviews
6/10 Good
Jun 8, 2025
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Lou
Lou, 3-night trip
6/10 Good
May 20, 2025
Ideal overnight close to the Euro Tunnel
For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
Verified traveler
1-night trip
4/10 Fair
May 29, 2025
Ok for a night
Tired hotel. Was ok for a night. Was happy to leave! Not a very nice area to park
raji
raji, 1-night trip
6/10 Good
Apr 21, 2025
Folkestone
A nice place for a stop off for the eurotunnel, about 10 to 15 mins away.
Matthew
Matthew, 1-night trip
8/10 Very good
Mar 4, 2025
Staff were excellent and friendly
Sandra
Sandra, 3-night trip
8/10 Very good
May 3, 2025
Tired but worth the money paid.
Used for placing an employee for the week. Asked them their honest opinion and they were quite impressed for the loney. Yes its a bit tired, a bit worn but for £30 a night it was very acceprable and we will be returning to using the hotel for the member of staff based upon their own request.
Matthew
Matthew, 4-night trip
8/10 Very good
Apr 12, 2025
Just needed for the tunnel early the next morning with parking. Ticked the box.
steffen
steffen, 1-night trip
8/10 Very good
Apr 7, 2025
Get what you pay for.
The staff was very helpful, but the rooms are very outdated and not very clean, but you can't complain about the price.
Carlos
Carlos, 1-night trip
6/10 Good
May 13, 2025
My stay
The view was great, the staff were all very friendly, however, the shower was broken and there was mould in the bathroom because there was little ventilation. There was damp in the corner of the room and the bed was on a slant on one side. The car park was gravel, extremely bumpy and needs to be repaved. Also there was no lift,and I didn't book an accessable room so I had to climb 2 sets of steep stairs
Megan
Megan, 14-night trip
4/10 Fair
Mar 3, 2025
Very conveniently located but very budget type accomodation.
Greeted on arrival with the strong smell of weed as smokers directly outside front door.
Room was extremely basic and curtains, carpets and furnishings all very worn/ tired
Verified traveler
1-night trip
2/10 Poor
Mar 4, 2025
Wouldn’t say here again
Michael
Michael, 1-night trip
10/10 Exceptional
Dec 7, 2024
Very convenient for euro tunnel, bargain price .
Barbara
Barbara, 1-night trip
10/10 Exceptional
Aug 22, 2024
Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Muhammad
Muhammad, 2-night trip
2/10 Poor
Feb 19, 2025
Parking is in a very muddy area, carpets were covered in dust and walls were oaper thin!
Verified traveler
1-night trip
2/10 Poor
Feb 18, 2025
Awful dirty place that let under 18s in to play the fruut machines, dirty bath with bugs on the floor, looks grand on outside but inside the rooms not so
Deborah
Deborah, 2-night trip
8/10 Very good
Jul 15, 2024
They were freindly staff very helpful would stay again
Julie
Julie, 1-night trip
10/10 Exceptional
Dec 16, 2024
Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
R
R, 2-night trip
6/10 Good
Jan 3, 2025
I booked this property based on price and parking included. We stayed 3 days. Staff did not clean the room or empty litter bins during that time.
Bill
Bill, 3-night trip
6/10 Good
Feb 18, 2025
Advertised on the website was : Full breakfast, but being english that meant to us bacon, eggs etc but it was full continental.
The room was fine, clean etc, but a bedside light would have been an asset.
Other that that ,staff very friendly & helpful.
Marlene
Marlene, 2-night trip
6/10 Good
Feb 23, 2025
Basic, room stunk of cigerattes.
Rachel
Rachel, 1-night trip
8/10 Very good
Nov 11, 2024
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
James
James, 2-night trip
8/10 Very good
Oct 11, 2024
Wonderful staff.
No hassle, checked straight in.
Sean
Sean, 1-night trip
2/10 Poor
Feb 24, 2025
Do not stay here, dirty smelly bathroom, chipped furniture- old wooden dark, nothing like the pictures on website, tatty, awful. Felt unsafe & dark / dingy. My 15 year old was literally in tears with how awful it is. Thankfully only a stop off from ferry trip but not a place I would ever set foot in again
Alecia
Alecia, 1-night trip
6/10 Good
Aug 29, 2024
Bedroom very small.
Beautiful area .
Sheila
Sheila, 1-night trip
6/10 Good
Dec 31, 2024
Tired but bed was clean and comfortable
Its okay, bed comfy enough and clean, room just looked a bit tired, but for the price its okay, tv reception is diabolical, could not watch at all. Curtains need rehanging (not my doing). If u wanna be close to town and facilities and not fussy its great