Does Rakuten STAY Nikko Hoden offer free cancellation for a full refund?

Yes, Rakuten STAY Nikko Hoden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rakuten STAY Nikko Hoden?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rakuten STAY Nikko Hoden?

Yes, there's free self parking. Onsite parking is limited (max 1 space).

What are the check-in and check-out times at Rakuten STAY Nikko Hoden?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Does Rakuten STAY Nikko Hoden have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Rakuten STAY Nikko Hoden like?

Rakuten STAY Nikko Hoden is a short 9-minute walk from Nikko Station and 20 minutes' walk from Nikko National Park.

Rakuten STAY Nikko Hoden, Nikko: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 27, 2024

Clean, modern and overall very happy with my stay there!

Caroline, 1-night trip

10/10 Exceptional

Jul 24, 2024

Excellent hotel- clean and full of amenities! We will definitely stay here again when we come back to Nikko.

Thi, 1-night trip

10/10 Exceptional

Dec 3, 2024

Beautiful room

Rakuten Stay Nikko Hoden was a great hotel. Our room was beautiful and comfortable. We loved the private onsen and the kitchen was a great plus! We will definitely stay here again when we return to Nikko!

1-night trip

10/10 Exceptional

Jun 13, 2025

The walk to the station was about 9 minutes but besides that the room was great. It supplied every need. I asked the wife how long the hotel had been opened since everything was like new but she didn’t know. Everything comes with remote control including heated floors and was very modern. I was impressed. If you are looking for a VERY comfortable stay in Nikko this is the choice.

Michael Patrick, 4-night trip

10/10 Exceptional

Oct 26, 2024

Nice big room w 1 bedroom. Hot spring bath tub was really nice. Nice having a full kitchen.

Diane, 1-night trip

10/10 Exceptional

Jul 6, 2024

This room is such a cozy and spacious space. We will definitely consider this place again if we have a chance to visit Nikko in the future!

Yiing-Rei Chen, 2-night trip

8/10 Very good

Oct 31, 2024

Comfortable, spacious apartment

Spacious apartment with a washer dryer combo. Multiple seating and bedding options. Full kitchen for making meals at "home." Great place for a family with younger kids to stay, especially since some of us weren't feeling well and didn't want to leave the apartment.

3-night trip

10/10 Exceptional

Jun 10, 2024

The room was very spacious, clean, and full of nice amenities. Nikko is such a beautiful town full of great places to see. There was a lack of communication that made the check-in process difficult.

Bryan, 2-night trip

10/10 Exceptional

Aug 12, 2024

Can't wait to return!

Really like this apt like hotel. We can relax and cook after day of sightseeing. The room is so spatious that we missed it so much after returning back to Tokyo. The big bath soak is so nice. I do recommend taking a taxi to and from the the train station if you have large suitcases with you. The taxi cost only about 1000jpy using the Go app.

3-night trip

6/10 Good

Oct 29, 2024

Just so you know it’s a 15 min walk south of the station and it’s in a residential area so very few amenities/restaurants around - there is a 7/11 nearby but we had to walk 15 min north to find a restaurant - everything books early so by 7 all booked or closed. We found a lovely izakaya which opened late which was very good

1-night trip

8/10 Very good

Mar 14, 2025

Overly bureaucratic check in process.

Comfortable stay with a well equipped kitchen and we enjoyed the spa bath. However, it was let down in a couple of respects - the floor was not as clean as it could have been and there was very limited hanging space. Also, although the communication prior to arrival was clear the check in process itself was unnecessarily bureaucratic and time consuming. Having registered each member of our party online prior to arrival we then, on arrival, still needed to submit individual photos of each member of our party (presumably to validate against the previously submitted passport photos) and then had to contact the reservations team to get confirmatory approval of check in.

2-night trip

10/10 Exceptional

Apr 1, 2024

Large and modern apartments which we were impressed with, we liked the movie projector and room setup. Well-stocked with even some laundry detergent which we found helpful. Nearby 7-11. Only thing to note to future travellers is that it’s about a 15 min walk from the station / main town area (we didn’t find this to be an issue however, and you can walk via some of the quieter back streets), but would recommend getting a taxi if you don’t have a car and are coming from the station with a lot of luggage.

Sabrina, 2-night trip

10/10 Exceptional

Oct 10, 2023

This was a great place to stay for our family of 4. The amenities were plentiful. Very clean. I would definitely stay here again and stay at other locations offered by Rakuten STAYs. The only trouble we had was the parking. The parking information needs to be more detailed in the check in process before guests arrive.... someone had already parked in our spot number before we arrived. It was clear to us that we were supposed to only park in our assigned number, but I suppose others need it explained to them CLEARLY before they arrive to avoid issues for other guests. Other than that, it was great!

Caren, 2-night trip

10/10 Exceptional

Nov 27, 2024

Don't be afraid to book this place. Unlike the previous reviews which I also read, we didn't get stranded outside and check in was a breeze! Make sure to check your email the night before you arrive! A key code and check in instructions are all there. It took 5 minutes to check in on the tablet once inside since I filled out the registration (link found in the email) prior to arriving. The link will ask you to for the names and a picture of your pasport of each guest. Providing your pasport is not unusual in Japan. Every hotel will ask you to make a copy as required by law for security reasonsI liked the spacious studio apartment for my family. Lots of room/space to unwind after a busy day. The bed comforters were very warm- a plus for the chilly autumn nights. A quick 10 min walk to JR Nikko station, 13mins to Tobu Nikko. Welcia and 7-11 were very close by and was great option for food to bring back to our place to eat or cook. Only downside was that they didn't provide any laundry detergent and the dryer function on the washer/dryer machine didn't work. We ended up buying some detergent from Welcia and found a clothes rack in the closet to hang our clothes on to dry.

Katherine, 3-night trip

10/10 Exceptional

Jan 25, 2025

A bit of a walk...

The first thing to say is that this hotel is a bit of a walk from the Tobu-Nikko station and probably is better suited to people arriving by car. The second thing to say is that they have a bit of an annoying guest registration where you have to enter a lot of information on a tablet computer, even if you entered it already while booking. But what was so great here was that the room felt really luxurious, the own little onsen bathtub was suprisingly popular with us and we really loved it. The stay here was actually my wife's favorite during our trip.

Thorsten, 2-night trip

10/10 Exceptional

Mar 29, 2025

Wonderful experience

CHI MING, 3-night trip

10/10 Exceptional

Oct 5, 2024

Very nice place. It was great to have washer/dryer inside.

Angel, 1-night trip

10/10 Exceptional

Oct 18, 2024

with Onsen it is a plus.

milbert, 1-night trip

10/10 Exceptional

Jun 18, 2024

Washer and Dryer were a plus on a 3 week trip.

Matt, 2-night trip

10/10 Exceptional

May 3, 2023

The amenities provided are excellent. And it a best place to live for families. And very close to the station. Had a wonderful time in here.

Vinay, 3-night trip

8/10 Very good

Oct 11, 2024

We love the walking distance from Tobu Nikko Station. We love how spacious the unit was. However if you are on the ground floor you can hear the upstairs noise of people walking and stomping.

Betty, 3-night trip

8/10 Very good

Feb 13, 2023

Fantastic stay, tedious check-in

Super clean and very well furnished apartments, spacious and has everything you would need for your stay. Really enjoyed our stay here. However the automated check-in process is super cumbersome. You have to do a pre check-in, then upon arrival have to do another tedious process.

Rowena, 1-night trip

2/10 Poor

May 13, 2025

No early check in, fine. But zero place to store luggage. We were asked to rent a locker at the train station to store our luggage in which we just walked about from. We were then told to order a taxi in which none were available. All this was done over a tablet with a 3rd party that just repeated, I'm very sorry with ZERO help as to even leave our bags in our room which was clean and technically ready to go. Terrible service all around!

Michael, 1-night trip

10/10 Exceptional

Jun 24, 2023

Brand new apartment near Nikko train station

It is a whole new building with several apartments. It's located around 10 minute walk from JR Nikko train station. The apartment we stayed is brand new and loaded. One wasing / drying machine is so convenient. The small kitchen served our group of 5 people well. Artificial onsen right in the apartment was so nice. We did not need a car; however, there is parking spaces reserved for each apartment.

Ba, 3-night trip

6/10 Good

Apr 15, 2023

Be aware that these units are 1 bedroom with 2 double beds and a living room with 2 double futons there are not 2 separate bedrooms. We would not have booked this property for our trip as we really needed 2 separate bedrooms for one couple to sleep in the living room wasn’t what we expected with no privacy.

Rakuten STAY Nikko Hoden

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