Best Western Troy Hotel welcomes you near the Gateway Conference Center. Warm up by the fireplace in the lobby, or take a refreshing dip in the indoor pool after exploring nearby attractions like Edwardsville Arts Center and World's Largest Catsup Bottle. With free WiFi, laundry facilities, and helpful staff available 24/7 at both gym and business center.
Gateway Conference Center - 10 min drive - 15.1 km
World's Largest Catsup Bottle - 11 min drive - 13.8 km
Cahokia Mounds State Historic Site - 13 min drive - 19.5 km
The Gardens at SIUE - 13 min drive - 13.3 km
Busch Stadium - 25 min drive - 36.0 km
Getting around
St. Louis Lambert Intl. Airport (STL) - 33 min drive
St. Louis Gateway Station - 22 min drive
Alton Station - 36 min drive
Restaurants
McDonald's - 14 min walk
Circle K - 2 min drive
Taco Bell - 4 min walk
Dunkin' - 10 min walk
Cracker Barrel - 2 min walk
About this property
Best Western Troy Hotel
Enjoy your visit to Troy with a stay at Best Western Troy Hotel. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
65 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2000
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy
Frequently asked questions
Is there a pool at Best Western Troy Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Best Western Troy Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Troy Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Troy Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Best Western Troy Hotel?
No, this hotel doesn't have a casino, but FanDuel Sportsbook and Horse Racing (11-min drive) is nearby.
What is there to do at Best Western Troy Hotel and nearby?
Best Western Troy Hotel has an indoor pool and a 24-hour fitness center.
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Reviews
Best Western Troy Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Location
8.6
Staff & service
7.8
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
Breakfast was consistently good with various options available, including hot and fresh food. (21 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Vat
Children
Location
Shower
Family friendly
Reviews
8/10 Very good
Sep 7, 2025
Good place
Nice stay
Robert G
Robert G, 1-night trip
10/10 Exceptional
Aug 22, 2025
Great stay. Everything was very nice.
Verified traveler
1-night trip
8/10 Very good
Sep 7, 2025
Solid choice
This is a perfectly solid hotel for a reasonable price. Nothing amazing but generally comfortable and clean with a decent fitness area, nice pool and a hot breakfast.
Andrea
Andrea, 1-night trip
10/10 Exceptional
Jun 10, 2025
Great place to stay
Alisha
Alisha, 1-night trip
10/10 Exceptional
Jun 3, 2025
Fast check-in & friendly staff.
Jana
Jana, 1-night trip
8/10 Very good
Aug 2, 2025
Good place to stay.
Nice hotel. Updated but some of the electrical outlets didn’t work and some light bulbs were missing.
CLIFFORD
CLIFFORD, 1-night trip
8/10 Very good
May 27, 2025
Great value for the money.
John
John, 2-night trip
8/10 Very good
Apr 7, 2025
It was a good place to stay for two nights.
Agnieszka
Agnieszka, 2-night trip
10/10 Exceptional
Jun 16, 2025
It was good. I wish the elevator wasnt put of service due to the maids using it. But other than that it was a good place to stay
Rashel
Rashel, 2-night trip
10/10 Exceptional
May 28, 2025
Clean room. Friendly staff.
Claudine
Claudine, 1-night trip
8/10 Very good
Jun 9, 2025
Relatively clean. The bathroom lights needed to be taped down which was a little alarming by us but not the staff. While the solution did work, it was a bit unsettling. The height of our stay was a BBQ place nearby. The food was spectacular!
Caryn
Caryn, 1-night trip
6/10 Good
Jun 22, 2025
Weird smell in the room, although clean. Elevator broken at hotel.
Stephanie
Stephanie, 2-night trip
10/10 Exceptional
Jan 19, 2025
Very nice hotel, great staff and room was immaculate.
A.
A., 1-night trip
10/10 Exceptional
Apr 6, 2025
Thanks, great services by front desk staff
Robert
Robert, 1-night trip
10/10 Exceptional
Feb 17, 2025
Very clean and wonderful staff
Bryan
Bryan, 2-night trip
4/10 Fair
Jun 28, 2025
Subpar
Check in was good. Friendly staff, quick. Outlets in bedroom were very loose, tub was very weak in the middle- possible hole covered with thin plastic. Dirty, spiders in bathroom. Bathroom light switch would not turn off at all. Ac was ok, had to keep at 60 due to humidity in room.
Ellie
Ellie, 1-night trip
8/10 Very good
Mar 29, 2025
I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Louisa
Louisa, 1-night trip
8/10 Very good
Nov 22, 2024
Very nice place.
Diane
Diane, 1-night trip
10/10 Exceptional
Oct 6, 2024
Enjoyed our stay
Callie
Callie, 1-night trip
6/10 Good
May 13, 2025
Nice but dated!
Nice but dated. Could use a better cleaning!
Charlene
Charlene, 1-night trip
8/10 Very good
Jan 4, 2025
Nice hotel at a good price.
Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Carl
Carl, 1-night trip
4/10 Fair
Jun 13, 2025
Toilet seat loose. Loose, hanging towel holder in bath. Slow drain in tub. Ice tub full of crumbs. Staff was friendly and helpful, however.
Ralph
Ralph, 1-night trip
10/10 Exceptional
Mar 28, 2025
Good
Good.
marcos
marcos, 1-night trip
6/10 Good
Apr 14, 2025
The people were friendly. The pool looked nice. The bathroom , the tiles were loose the shower was very small didnt work very good.