Does Atzavara Hotel & Spa offer free cancellation for a full refund?

Yes, Atzavara Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Atzavara Hotel & Spa?

Yes, there are 5 outdoor pools and a children's pool.

Is parking offered on site at Atzavara Hotel & Spa?

Yes. Self parking costs EUR 12 per day.

What are the check-in and check-out times at Atzavara Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in is available.

Is there an onsite casino at Atzavara Hotel & Spa?

No, this hotel doesn't have a casino, but Gran Casino Costa Brava (15-min drive) is nearby.

What is there to do at Atzavara Hotel & Spa and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Atzavara Hotel & Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Atzavara Hotel & Spa?

Yes, there are 4 onsite restaurants, featuring ocean views.

What's the area around Atzavara Hotel & Spa like?

Atzavara Hotel & Spa is a short 9-minute walk from Santa Susanna Station and 12 minutes' walk from Levante Beach.

Atzavara Hotel & Spa, Santa Susanna: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 15, 2025

Large resort, well located, suitable for all families or couples! Friendly staff and flexible.

Yves, 2-night trip

10/10 Exceptional

Oct 20, 2025

The hotel is stunning — spacious, modern rooms, great bars and restaurants, and a fantastic pool area. However, there are a few drawbacks: there’s no beach access (areal photos are misleading), and frequent corporate events with loud music often go on until midnight, which can spoil the atmosphere. The breakfast buffet is extensive, but the quality doesn’t fully match a true 5-star standard. Overall, an impressive place, just not ideal if you’re after quiet relaxation.

Zoltan, 5-night trip

10/10 Exceptional

Jul 17, 2025

We arrived as a large group of families, everything was excellent, quality of service and cleanliness. Very nice staff in all departments, highly recommended.

shlomi, 4-night trip

10/10 Exceptional

May 2, 2025

Stunning hotel, lovely stay, very spacious rooms.

Sandeep, 3-night trip

6/10 Good

Jul 7, 2025

Great new hotel

Great hotel with fantastic facilities but definitely a lack of service from staff in all restaurants.

Michael B., 7-night trip

8/10 Very good

Jun 26, 2025

Beautiful hotel overall. Great modern room. Great breakfast. Service by the pool is not what you would expect from a five star hotel.

Thomas, 7-night trip

10/10 Exceptional

Jun 11, 2025

Had a wonderful time- enjoyed all the pools especially the Bamboo rooftop. Activities and shows were fun, buffet was so good and loved the option to eat at Botanic for breakfasts and a dinner with upgrade. Staff were always friendly. Highly recommended!

Susan, 5-night trip

10/10 Exceptional

Jun 15, 2025

Easy for our family since I have two boys and my husband it was nice to have a daily buffet. The view from the room Looked out over the property.

melanie, 3-night trip

10/10 Exceptional

Apr 18, 2025

Absolutely beautiful, amazing service and very clean

5-night trip

10/10 Exceptional

Apr 11, 2025

Beautiful hotel, everything was perfect. Lovely rooms, all very new and clean. Roof top pool was just fantastic. Breakfast was the best we have ever had, an amazing amount of options. One of the best hotels we have stayed in!

Joanna, 3-night trip

6/10 Good

Jul 29, 2025

Big hotel, not sure it's a 5 star, but it was ok. Room's are nicely decorated but missing basic things like a hook to hang up your towel. Staff service is mixed, some really good, some not the level a 5 star hotel should be. Lots of families with young children.

4-night trip

10/10 Exceptional

Oct 31, 2024

Beautiful resort great gluten free options on the buffets rooms modern and spacious spa circuit is a must do

Stephanie, 1-night trip

10/10 Exceptional

Apr 21, 2025

Amazing

We started our holiday at a hotel a few meters down the road and that hotel was a disaster. Atzavara saved our holiday. The room was spotless and the facilities were excellent. My little girl (8) loved the food, pool and kids club activities. The staff were absolutely amazing and so friendly. If I were to go to Santa Susanna again I would definitely be back at this hotel.

Jimmy, 5-night trip

10/10 Exceptional

Nov 1, 2023

Amazing place and such a great service.

Krister, 1-night trip

10/10 Exceptional

Apr 17, 2024

we had an amazimg view from lur terasse.

diana, 4-night trip

10/10 Exceptional

Apr 29, 2024

My mum and auntie to whom I arranged this holiday were well treated and looked after. Food was fresh and staff were great. A bottle of water was provided every day! Thank you for making the stay of these two ladies enjoyable!

Veebawadee, 4-night trip

6/10 Good

Sep 9, 2025

Weekend break from Barcelona

- Check-in experience was slow but reception staff apologetic and we received a welcome drink, which was a nice touch. - Rooms are well appointed, but because of tiled floors and thin walls/ceilings you can hear scraping of furniture by guests late at night and by cleaners early mornings. The road behind the hotel where our room was facing was noisy at night, with drivers revving and speeding - maybe install speed bumps to discourage this? - Cleaners chatting loudly and shouting instructions to each other in the corridor and neighbouring rooms from 8 a.m. (during a weekend break, this is not ideal...) - Pool areas very nice, clean and a good number of sunbeds with umbrellas and efficient towel service. - Breakfast buffet good, with a good selection of hot and cold food, cheeses, fruits, juices and decent coffee. A shame it didn't extend slightly later at weekends. Dinner buffet had an excellent salad bar but was overall less impressive, with a limited number of vegetarian mains and overcooked seafood and meat dishes (my guess is much of the cooking was done from frozen given the texture). It was also a shame that "Botanic" didn't offer any vegetarian main courses, otherwise we would probably have tried that too. That said, the "Bali" restaurant was again excellent and well worth a visit. - Check out after 11 a.m. (a little early given check in is from 3 p.m.) not possible due to the arrival of a large group, but we were able to store luggage and use the pool facilities.

Richard, 3-night trip

8/10 Very good

Jul 23, 2025

Our experience was good overall, with some things being very good and others being a disappointment. Almost every time we attempted to call reception from our room we could not get through. The adult only pool regularly had children swimming in it, and it was difficult to find sun beds as people would leave their towels from early in the morning. The gym had some pro workout equipment, but only very light free weights available which were locked in a cupboard. The things we enjoyed the most were the restaurants (including the buffets), the roof top pool (although this was an additional charge), the spa, the rooms, some of the areas in the hotel which look lovely, easy access to car park, and some of the staff members who were helpful. The hotel is very big, and depending on where your room is, a lot of walking may be required to get to the lifts or reception. In some ways this felt more like a 4 star than a 5 star. Overall we had a pleasant stay, but there are areas that the hotel could improve in.

Ramzi, 7-night trip

10/10 Exceptional

Jun 5, 2025

I would absolutely recommend this hotel to my friends and family, just the smell in the giant entrance/lobby area itself was enough, smells lovely 24/7 and its extremely clean with refreshments provided! We got a glass of cava on arrival, and on another day when it was their 3rd birthday they left cakes and drinks for all the guests. They also had juice and water and sweets for guests too. Lots of staff on the check in desk. There is so many pools, including a roof top one which was unreal and had a live singer and saxophonist! Felt so luxurious! The drinks are amazing, especially the frozen strawberry daiquiri! There are a few restaurants to choose from too, really nice and fancy but not over priced, just fairly priced. The gardening is gorgeous all around, so aesthetically pleasing everywhere you look. The breakfast was fantastic, there is so many stations with everything to choose from and its constantly topped up, like they just dont run low on anything, even at the end, was amazed by it, never experienced anything like it. Rooms are soundproof and clean. Cleaners came every day to change the towels and bedding

Samantha, 4-night trip

10/10 Exceptional

Sep 13, 2023

Grounds and hotel were immaculate, if the maids couldnt make up your room first thing they made sure to come back later so always spotless. Only small gripe, pillows weren't that comfy. Otherwise 5☆

joanne, 7-night trip

8/10 Very good

Apr 18, 2024

Comparing to other hotels in Santa Susanna is this the cleanest and best one. The breakfast was also good! I think the hotel can invest more on wifi network. The wifi was really worst. The toilet were see-through and not soundproofed. It was not comfortable too use.

Moki, 6-night trip

10/10 Exceptional

Jul 19, 2024

Hands down the best thing about this hotel is the breakfast. Funnily enough, a friend who had stayed here a few years remembered this when I said I had made the booking, and boy was he not wrong. The staff are also incredibly helpful and friendly, and the rooms spacious, modern, and comfortable. We had a sea view room and the view from the balcony was indeed stunning. Lots of great entertainment at the bar downstairs, and we caught a couple of very cool acts on two different nights. Onsite facilities like the tennis courts, the (huge) gym, and the yoga classes are an added bonus. It's absolutely perfect for a wellness getaway. The city centre is about a 20-minute bus ride away, and the bus stops are just outside the property perimeter. The little town that's sort of adjacent is a little more rundown, but the seaside boardwalk probably gets very busy during summer. We went off-season and it was pretty calm, though we found one excellent fish restaurant not too far away.

Deerasinghe, 2-night trip

6/10 Good

Jun 3, 2024

Nice experience, although very expensive

The check in was relatively good The staff was very kind and attentive. The room was really nice, with a balcony that gave a view to the sea and pool. Really nice. The atmosphere of the hotel is very modern and artistic. It has many restaurants with different themes and options for each one. The pool is really nice, seems to be on basis of salty water (at least that is what i felt) Other then that, everything is quite expansive - but that is expected for this kind of a hotel. For the room i would give 4, for the sole reason that the toilet - it was just not comfortable at all. The bad is that again, an expansive 5 star hotel, and they charge extra money for parking and spa entrance (which you need to reserve in advance to enter) Generally i would not recommend this place, just because there is nothing interesting around it, this hotel seems to be the most interesting thing there is to do in this town. But if you have to go somewhere in this town, that i thing this hotel os the best option, although quite expansive one

Boris, 1-night trip

8/10 Very good

Oct 30, 2023

Spacious and comfortable rooms. Dining onsite which is good because there isn’t much outside of the hotel. My family did walk to a grocery store which was about 15 mins away a few times. The pool area is amazing. Breakfast has a nice selection and was inclusive. What put me off was they refused to give me a box because I wasn’t “leaving for a flight”.. I ended up skipping breakfast that day. They did have laundry services there which I used without issue but at first when I tried to get someone to pick up my clothes and the sheet I filled out for it they told me I had to use the app. The app is very poorly designed so after struggling 1/2 an hour I just dropped it off at the front desk. I don’t understand why they wouldn’t just take someone’s order from their room. Anyways all in all it was a good stay just a few incidences which needed work.

Anne, 4-night trip

6/10 Good

Jul 22, 2024

Service is NO way near a 5-star rating

We’ve been here 2 times and This year however we were particularly disappointed with the service, it’s no way near the level of a 5-star rating and it has gotten worse than last year: - 2 days in a row we booked room service via the so-called “smart QR code system “ but as the food was supposed to come, we find out by ourselves, that the order never went through and we need to call via phone to fix this. - At the pool area the service is particularly disappointing. Normally at a five star hotel, You will have staff walking around and asking the customers all the time if they need anything and if they want to order anything and they will be back with it shortly. We experienced two times that we asked a staff member if we could order something and they said that they would be back but they just never came back so apparently they are not interested in satisfying customers and / or making money. - At the Ginger pool bar / snack restaurant the staff is friendly but you had to wait in line for about 20 minutes just to get to Coca-Cola, even though there were seven or eight staff members behind the bar ! Again: NOT 5-star service as we are used to from other 5 star providers. - We paid xtra for a Bali Bed by the pool, and the booking included water as stated online when you booked. We just never got the water even though a staff member came (after we had the bed for 5 hours!) and said she’d bring it. Service and lack of structure/ overview of customer needs is a huge issue!

David, 7-night trip

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