Located in the city center, Neuchatel City Hotel offers a warm welcome with its daily manager's reception and 2 inviting coffee shops. Unwind with lunch or dinner at Fiorello restaurant, enjoy WiFi connectivity throughout your stay, and explore the nearby sights.
Neuchatel (QNC-Neuchatel Train Station) - 8 min walk
Colombier Station - 11 min drive
Restaurants
Les Brasseurs - 4 min walk
Hôtel DuPeyrou - 4 min walk
McDonald's - 4 min walk
Walder - Confiseree Chocolaterie - 4 min walk
Brasserie du Cardinal - 3 min walk
About this property
Neuchatel City Hotel
Located near a train station, Neuchatel City Hotel is a great choice for a stay in Neuchatel. Guests looking for a bite to eat can check out Fiorello, which serves lunch and dinner.
At a glance
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Hotel size
100 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (CHF 20 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 bars/lounges
2 coffee shops
Restaurant
Free daily reception
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
82-cm LED TV
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
In-room safe
Special features
Dining
Fiorello - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19.90 for adults and CHF 11 for children
Children & extra beds
Rollaway beds are available for CHF 25.0 per day
Pets
Service animals exempt from fees
Pet deposit: CHF 100 per stay
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Self parking costs CHF 20 per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number CHE-377.608.385
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel
Frequently asked questions
Does Neuchatel City Hotel offer free cancellation for a full refund?
Yes, Neuchatel City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neuchatel City Hotel?
Yes, cats and dogs are welcome. There's a charge of CHF 25 per pet, per night, and there's also a deposit of CHF 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Neuchatel City Hotel?
Yes. Self parking costs CHF 20 per night.
What are the check-in and check-out times at Neuchatel City Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Neuchatel City Hotel?
No, this hotel doesn't have a casino, but Casino Neuchatel (7-min walk) is nearby.
What is there to do at Neuchatel City Hotel and nearby?
Neuchatel City Hotel has 2 bars.
Are there restaurants at or near Neuchatel City Hotel?
Yes, there's an onsite restaurant, Fiorello.
What's the area around Neuchatel City Hotel like?
Neuchatel City Hotel is in the heart of Neuchatel, a short 7-minute walk from Neuchâtel Station and 7 minutes' walk from Place Pury.
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Neuchatel City Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Train station
Location
Reviews
10/10 Exceptional
Jun 12, 2025
Really good will stay again
Carl
Carl, 2-night trip
8/10 Very good
Jun 15, 2025
Nous avons passé une nuit agréable.
Jean-Marc
Jean-Marc, 1-night trip
10/10 Exceptional
May 25, 2025
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Carol
Carol, 4-night trip
6/10 Good
May 18, 2025
safe, convenient
Jamie Mac
Jamie Mac, 2-night trip
10/10 Exceptional
Apr 5, 2024
Nice and comfortable bedrooms, great location and convenient
ANNA
ANNA, 5-night trip
6/10 Good
May 25, 2025
Ok pour une nuit de transit
Environnement bruyant et pas de climatisation dans la chambre
Belle salle de bain et beaucoup de rangement à disposition
Amélie
Amélie, 1-night trip
10/10 Exceptional
Feb 3, 2025
Property was no frills but clean, quiet, and walkable
Tracy
Tracy, 3-night trip
8/10 Very good
Dec 12, 2024
Neuchâtel Dec 2024
Convenient for station and city centre, bus stop within 25 metres. Clean room
James
James, 2-night trip
10/10 Exceptional
Nov 30, 2024
Sehr zufrieden!
Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See.
Walo
Walo, 2-night trip
8/10 Very good
Sep 25, 2024
Good
Susan
Susan, 1-night trip
8/10 Very good
Feb 21, 2025
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable.
Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Gloria
Gloria, 1-night trip
6/10 Good
Jun 11, 2025
I arrived very late.
There was a bit of confusion when they tried to charge me for the room which had already fully been paid.
Quickly sorted, no harm done.
francesco
francesco, 1-night trip
6/10 Good
May 25, 2025
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Maksim
Maksim, 3-night trip
8/10 Very good
Jan 1, 2025
Séjour Neuchâtel
Très bon séjour sauf le soir du 31 décembre ou il y avait une fête à l'étage au-dessous et le bruit était très pénible , on avait l'impression d'être dans une boîte de nuit !
Sinon tout était bien.
michèle
michèle, 2-night trip
8/10 Very good
Jul 19, 2023
Room spacious and clear, not AC but was very comfy
Breakfast is apart but price is fair. Staff is super, they do any thing to make your stay happy. Very close from the train station and stop buses are just few steps from the hotel. Also you can walk to downtown and take a nice boat ride. Nice town and hotel.
MARYSABEL
MARYSABEL, 2-night trip
8/10 Very good
Jul 25, 2024
Sehr nettes, zuvorkommendes Personal.
Die Zimmerausstattung ist nicht auf dem neuesten Stand.
Das Frühstück ist völlig überteuert.
Kai
Kai, 1-night trip
8/10 Very good
Aug 18, 2024
Gutes Preis Leistungsverhältnis
Guter Preis-Leistung. Sauber, gute Betten. Bad zwar sauber aber mit Zigarettengeschmack (vom Vorgänger?)
Verified traveler
2-night trip
8/10 Very good
Mar 27, 2025
No
Bryan
Bryan, 2-night trip
10/10 Exceptional
Sep 7, 2024
-
paola
paola, 5-night trip
4/10 Fair
Aug 11, 2024
Pas le top par rapport à d’autre
Grande chambre mais sans Clim avec 38 horrible
Au bord de l’avenue de la gare du bruit catastrophique
Petit déjeuner moyen
Patricia
Patricia, 2-night trip
8/10 Very good
Dec 27, 2023
Neuchatel Overnighter
One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Jul 13, 2024
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Philippe
Philippe, 1-night trip
10/10 Exceptional
Oct 16, 2023
Friendly and caring staff
The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning.
Many thanks!
Sole & Miguel
Miguel
Miguel, 1-night trip
4/10 Fair
Aug 31, 2024
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Ramesh
Ramesh, 1-night trip
4/10 Fair
Jun 25, 2024
Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.