In the heart of Cancun, Terracaribe Hotel offers a vibrant retreat with an outdoor pool and rooftop terrace. Enjoy fresh coffee from the on-site cafe and stay connected with WiFi in public areas.
Av. Lopez Portillo # 70, corner Av. Bonampak, Cancun, QROO, 77500
What's nearby
Ultramar Ferry Puerto Juárez - 3 min drive - 1.8 km
Gran Puerto Pier - 4 min drive - 2.1 km
Plaza 28 - 4 min drive - 2.9 km
Puerto Cancun Marina Town Center - 5 min drive - 3.2 km
Cancun Mall - 5 min drive - 3.8 km
Getting around
Cancun Intl. Airport (CUN) - 24 min drive
Restaurants
El Mero Mero - 7 min walk
Puente Puerto Juárez - 6 min walk
Café Donceles - 10 min walk
Taqueria Bonampak - 5 min walk
Donceles 28 - 6 min walk
About this property
Terracaribe Hotel - In Cancun (Downtown Cancun)
Terracaribe Hotel - In Cancun (Downtown Cancun) features a rooftop terrace and puts you just a 5-minute drive from Ultramar Ferry Puerto Juárez and Plaza 28. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. This Mediterranean hotel is also just a 5-minute drive from Plaza Las Americas and Cancun Mall.
Languages
English, Spanish
At a glance
DONE
Hotel size
55 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note the property is located on the corner, right before the bridge going to Puerto Juarez.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
DONE
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Coffee shop
Room service
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Services
24-hour front desk
Facilities
3 buildings/towers
Built in 2005
Rooftop terrace
An outdoor pool
Mediterranean architecture
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi
Phone
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Los Caracoles - Onsite coffee shop.
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Terracaribe
Terracaribe Cancun
Terracaribe Hotel
Terracaribe Hotel Cancun
Frequently asked questions
Is there a pool at Terracaribe Hotel - In Cancun (Downtown Cancun)?
Yes, there's an outdoor pool.
Are pets allowed at Terracaribe Hotel - In Cancun (Downtown Cancun)?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Terracaribe Hotel - In Cancun (Downtown Cancun)?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Terracaribe Hotel - In Cancun (Downtown Cancun)?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What is there to do at Terracaribe Hotel - In Cancun (Downtown Cancun) and nearby?
Terracaribe Hotel - In Cancun (Downtown Cancun) has an outdoor pool.
What's the area around Terracaribe Hotel - In Cancun (Downtown Cancun) like?
Terracaribe Hotel - In Cancun (Downtown Cancun) is located on the boardwalk/promenade in Downtown Cancun, a short 10-minute walk from Séptimo Día Adventist Church and 14 minutes' walk from Museo Iconografico de la Carrera Panamericana.
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Terracaribe Hotel - In Cancun (Downtown Cancun) Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Lobby
Service staff
Restaurant
Water
Reviews
10/10
Great place to stay on your vacation
Derrick
8-night trip
6/10
I like the quietness
Adetomiwa
5-night trip
10/10
Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation.
Silvia
4-night trip
10/10
Good for one night near Puerto Juerez.
Annie
1-night trip
10/10
It’s a nice and simple hotel, very clean. The room is confortable and big.
Julia
1-night trip
10/10
Agradable
Sergio
1-night trip
10/10
Great
Karan
2-night trip
6/10
Great place to stay for a night or two with low budget, in order to discover Cancun or near activities. Dificult to reach the parking, lot of traffic, but not as loud as we thought. Nice people in the front desk and parking was in the street, so it didnt look that safe, but it is private for guests only, so it worked fine.
Verified traveler
1-night trip
8/10
The place smells dusty
Max
1-night trip
4/10
Have no refrigerator, no safety box, not many English speaking employees, not very clean neighborhood.
Close to bus stations to go to Hotel Zone.
Tien
7-night trip
4/10
They don’t welcome their Guests, room was dirty and too be honest I’m not recommended this to anyone who has good hygiene like me👎
Steve
3-night trip
6/10
I didn't like it because they offer restaurant service but it's totally false, they don't serve you and the restaurants are very far away.
Luz
1-night trip
6/10
No hot water in shower. And no alcoholic beverages allowed. People are on vacation that’s what we do. Jacuzzi not working. We will have to think about staying here next time. It’s sad because we have been staying there for years when we travel to Cancun
jose
4/10
Photo of the building is not accurate, it is the last building on the property, rooms look very different from photos. This hotel is part of the Kavia hotels. At check in, guests are required to sign a form regarding alcoholic beverages are not allowed on the property, because the hotel chain does not have a license for alcoholic beverages. Now, being a hotel in Cancun, and not having an alcoholic license not disclosing this in the hotel description is totally misleading and lets say not a wise business practice. I will not stay at any of the hotels in this chain again. Brand name hotels are close, and in same price range. Avoid this hotel.
Verified traveler
1-night trip
8/10
El hotel bien para una noche de paso ..solo la alberca el agua estaba sucia .. pero en general bien .
Carlos
1-night trip
8/10
Carlos
1-night trip
10/10
Pablo
1-night trip
10/10
Selma
3-night trip
8/10
Lucas Javier
10-night trip
8/10
Francisco Javier
3-night trip
10/10
Seguro
Cristian
1-night trip
10/10
Todo muy bien
Belgi estefy
1-night trip
4/10
indo
1-night trip
10/10
Abe&Tina
1-night trip
6/10
Mi estancia fue mala no son cortes no guardan las maletas si llegas antes ( por razones de vuelo) te tienen hasta las 3 en punto para empezar a pedir habitación.el baño no tenía agua en el tanque. El agua estaba fría no hubo caliente. No hay en la habitación cafetera ,plancha,ni horno. No hay lugar donde poder sentarte ni mesa para colocar tus cosas,el teléfono para llamar a recepción en mal estado.
La ubicación es un área muy peligrosa,barrio bajo ,delincuencia muy cercana,no puedes salir del hotel de noche a menos que lleves vehículo. No lo recomiendo hay otros lugares con ese precio en mejores condiciones de ubicación. De complemento en la habitación.no sirve la cafetería y cuando funcionó solo había huevos. La alberca no se ve ,ni siquiera está en un lugar accesible. No hay elevadores . Es un mal lugar para disfrutar el descanso.