Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property with spa, near Quinta Avenida

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Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
View from property
Junior Suite Oceanfront Walk-Out - 1 King Bed | View from room
Junior Suite, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, free minibar
View from room
Experience the ultimate retreat at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort. With a white sand beach, 3 poolside bars, and a swim-up bar, you can soak up the sun in style. Indulge in massages at Innan spa or enjoy Pilates classes and fitness sessions at the gym. Explore shopping on site or relax with free beach cabanas and concerts by live bands.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 16 of 16 rooms

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 1959 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 13 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

At Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you can spend time at the beach enjoying free cabanas, beach massages, and sun loungers, plus you'll be just steps from Quinta Avenida. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Pelicanos, one of 7 restaurants, serves Fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 524 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Coworking spaces
  • Conference space (6781 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Innan has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Pelicanos - This beachfront restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rincón Mexicano - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Kalamata - Overlooking the pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Spice - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort offer free cancellation for a full refund?

Yes, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has 3 poolside bars, 5 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, there are 7 onsite restaurants, featuring alfresco dining, Fusion cuisine, and garden views.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hilton Playa del Carmen, an All-Inclusive Adult Only Resort like?

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach. Travelers say the area is walkable and good for shopping.

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Location
Restaurant
Entertainment
Drinks
Trip
Recreation

What guests liked

  • The pool area was fun with great entertainment and a hot food snack booth, making it a wonderful experience. (49 reviews)
  • The dining options were delicious and varied, with many restaurants offering great food and excellent service. (31 reviews)
  • The spa offered excellent massages, a hydrotherapy circuit, and a relaxing experience. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Beautiful hotel, the workers are so friendly and will go the extra mile to make you feel like home.
2-night trip

10/10

Very nice resort very close to local bazar
3-night trip

10/10

We loved this place! Staff was friendly and provided excellent customer service. Hotel is super clean and has good restaurant options. We enjoyed our stay so much that we are planning to go back again in 6 months.
4-night trip

10/10

The food choices and availability were fantastic. We were so happy with room service, the coffee bar, the food choices, restaurants near the pools, etc.
4-night trip

10/10

Service was great, very clean and upscale amenities.
6-night trip

10/10

Amazing will definitely be returning!
2-night trip

10/10

Great property
4-night trip

10/10

A lovely stay all around!
6-night trip

10/10

We loved every single detail.
5-night trip

10/10

Our overall experience was very good. This was our fifth time we have stayed at the Hilton Playa del Carmen. We stay there again.
7-night trip

10/10

Good food, excellent service, and great entertainment. Enjoyed the pool and the spa. Beach is clean and not crowded, but has a lot of rocks in front of the resort. Would go back without hesitation.
7-night trip

8/10

The resort was walking distance to downtown. Good shopping & dining. The resort itself had a great vibe to it, a great mix of people !!! I would certainly go back and stay again !
7-night trip

8/10

Lovely stay - everything excellent. Only negative was the standard of food in the evening at the restaurants. Not very much choice on the menu, food not very warm. Would be better if Spice was open in the evening as it has more food options
8-night trip

8/10

Fifth street by the resort was awesome! Great options!
7-night trip

8/10

Very nice property and great staff of workers and servers. Only negatives were upcharges on some of the food choices that were included with the all-inclusive last time we were there a couple years ago, and the only swim up bar was closed several of the days we were there.
5-night trip

8/10

5th Avenue being so close.
7-night trip

10/10

Excellent staff and place
7-night trip

8/10

Staff is amazing. Really a great experience. Lots of activities to partake if you wish, or just relax.
4-night trip

10/10

The check-in is great. Except after the check-in they try to set up a breakfast which will turn into a timeshare point system.
7-night trip

10/10

The property is lovely, the beach is beautiful. There are lots of rocks in the ocean right in front of the Hilton, but if you walk a little further up the beach, there are no rocks and that makes it a little easier to get to get into the ocean. The staff are so friendly, and they work really hard. The Hilton is excellent.
6-night trip

10/10

Gorgeous, wonderful views and the staff was awesome.
4-night trip

10/10

Great place and stay. Everyone was so professional and friendly. The food was delicious everywhere - from the stands at the pool and the restaurants, well done! The entertainment was also fun - from daytime activities to nighttime shows and dancing. Also, the spa was very relaxing as well. Highly recommend!
4-night trip

6/10

I like that it was nice and quiet.
2-night trip

10/10

Hotel has a lot of fun activities. We had a great time
4-night trip

10/10

Good times
5-night trip