The staff was very kind and welcoming. A basic breakfast was included, and the location is amazing. There's lots of great food options nearby and cute boutiques to shop at within walking distance. We did however have a problem with ants in our room. For the most part, they stayed in the bathroom, but it was a bit unpleasant to deal with that. A note also, the breakfast, ice machines, pool, and a few other amenities are located at the Best Western down the street. Only a few minutes to walk there, so not really a problem, but I don't think that was mentioned to us before our stay. We really enjoyed exploring Kanab!!