In the heart of Stazione, Mercure Bergamo Centro Palazzo Dolci offers a luxurious retreat. Tee off on the 9-hole golf course or stroll through the serene garden. With in-room WiFi, dry cleaning services, and helpful staff available to assist with tour tickets and concierge needs.
Humanitas Gavazzeni Hospital - 11 min walk - 1.0 km
Duomo - 20 min walk - 1.7 km
Piazza Vecchia - 2 min drive - 1.8 km
Papa Giovanni XXIII Hospital - 3 min drive - 2.9 km
Gewiss Stadium - 3 min drive - 2.5 km
Getting around
Bergamo Orio al Serio Airport (BGY) - 19 min drive
Linate Airport (LIN) - 37 min drive
Bergamo Station - 3 min walk
Stezzano Station - 6 min drive
Bergamo Alta Funicular - 15 min walk
Shopping center shuttle (surcharge)
Restaurants
Bar de Bérghem - 3 min walk
L'antica Pizzeria Da Michele - 2 min walk
McDonald's
Osteria Del Valenti - 3 min walk
Bar Escondido - 1 min walk
About this property
Mercure Bergamo Centro Palazzo Dolci
When you stay at Mercure Bergamo Centro Palazzo Dolci, you'll be within a 15-minute drive of Leolandia. You can be pampered with spa services, then unwind with a drink at the bar/lounge. Other features include a fitness center and a snack bar/deli. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
88 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 33 ft (EUR 15 per day)
Street parking available
DONE
Offsite
Shopping center shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Free daily reception
Room service (limited hours)
Snack bar/deli
What to do
Golf lessons nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Bike storage
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Television in common areas
Fitness center
Adjacent to a golf course
Bicycle parking
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Elevator door width (inches): 39
Room amenities
Be entertained
26-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
L'Accademia - This lobby lounge serves light fare only. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 9.90 per person
Shopping center shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 13 per pet, per night
Parking
Parking is available nearby and costs EUR 15 per day (33 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
This property has received its official star rating from the local rating authority.
Also known as
Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo
Frequently asked questions
Does Mercure Bergamo Centro Palazzo Dolci offer free cancellation for a full refund?
Yes, Mercure Bergamo Centro Palazzo Dolci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bergamo Centro Palazzo Dolci?
Yes, pets are welcome. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Bergamo Centro Palazzo Dolci?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Mercure Bergamo Centro Palazzo Dolci?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Mercure Bergamo Centro Palazzo Dolci and nearby?
Mercure Bergamo Centro Palazzo Dolci has a fitness center and spa services.
What's the area around Mercure Bergamo Centro Palazzo Dolci like?
Mercure Bergamo Centro Palazzo Dolci is in Stazione, a short 3-minute walk from Bergamo Station and 4 minutes' walk from Largo Porta Nuova.
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Mercure Bergamo Centro Palazzo Dolci Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Breakfast
Location
Service staff
Train station
Restaurant
Cities
Bathroom
Lobby
View
What guests liked
Breakfast was great with a lot of options and very yummy. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 24, 2025
One night stop
Fantastic one night stay in a great location. Would stay here again.
Matthew
Matthew, 1-night trip
10/10 Exceptional
Aug 21, 2025
Great
Leo
Leo, 1-night trip
10/10 Exceptional
May 29, 2025
Lovely spacious, clean room. Great stay
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
May 8, 2025
Great location
Great location, spotless rooms and good service
Graham
Graham, 1-night trip
10/10 Exceptional
May 17, 2025
Very convenient location with train station and buses nearby. Lots of restaurants and shopping and tourist attractions within walking distance.
Joanne
Joanne, 3-night trip
8/10 Very good
Sep 9, 2025
Atrocious breakfast service
The hotel is centrally placed for the airport, buses and station, the rooms are spacious, but looking dated.
However the hotel really fell down o breakfast, we stayed six nights and for four of those there was only one coffee machine working leading to long queues and on o e day both machines were broken.
The jitchen didn’t seem to understand rhat as it.was Grand Prix weekend the hotel was super busy and they had run put of bread, yoghurts abd had virtually no hot food available on one day.
The lady running the front of house was amazing and tried to keep on top of everything but she was badly let down by everyone else and in all honestly the breakfast issue means I'd be very unlikely to stay there again as €11.50 per peraon for brwakfast was wasted
Jonathan
Jonathan, 6-night trip
10/10 Exceptional
Mar 14, 2025
Perfect location
Konstantin
Konstantin, 3-night trip
10/10 Exceptional
Jan 4, 2025
Nice big room, handy for the station and shops and restaurants
Mary
Mary, 1-night trip
10/10 Exceptional
May 7, 2023
Great hotel and enjoyable stay
Andrew
Andrew, 1-night trip
10/10 Exceptional
Nov 17, 2024
Clean and comfortable!
Helpful staff, clean, comfortable, I will try it again!
Vahid
Vahid, 1-night trip
10/10 Exceptional
Feb 9, 2025
The hotel was very near to the airport bus so it was very easy to get from the airport. As it is on a direct bus route to the Citta Alta access to there was easy. Staff were helpful; we were able to store our luggage due to a late flight and to borrow umbrellas. We will stay again.
Richard Paul
Richard Paul, 4-night trip
10/10 Exceptional
Jan 1, 2025
Very good
Oswaldo
Oswaldo, 1-night trip
6/10 Good
May 5, 2025
at my first breakfast I found long black hair in my food.
Waitress does not cover their hair. I have to stop breakfast and can not eat whole day.
nikolay
nikolay, 2-night trip
10/10 Exceptional
Aug 2, 2024
Bergamo stay
Overnight stay from airport. Hotel was central and all facilities were excellent.
Sarah
Sarah, 1-night trip
10/10 Exceptional
May 5, 2024
Beautiful and modern hotel. Always stay here when we're in Bergamo.
Meghan
Meghan, 2-night trip
6/10 Good
Apr 6, 2025
The hotel was good, our first room was close to the restaurant and was not good. Very cold and noisy. There were able to change our room and the second one. Was much better. We could not find parking close to get our luggage and do the check. Location was good, walkable and close to transit and restaurants.
Maria Helena
Maria Helena, 2-night trip
10/10 Exceptional
Sep 24, 2023
The only place we stay when in Bergamo!
Meghan
Meghan, 3-night trip
8/10 Very good
Jan 11, 2024
Very convenient for train station, pleasant staff, beautiful city.
jane
jane, 1-night trip
10/10 Exceptional
Jun 27, 2023
We stayed here due to travelling around Italy, it’s close to the train station and there are many restaurants around! The hotel was nice and the staff really pleasant and helpful
Jack Mark
Jack Mark, 5-night trip
10/10 Exceptional
Jun 3, 2024
The staff members were so helpful and supportive.
Elsa
Elsa, 7-night trip
10/10 Exceptional
Apr 29, 2024
Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Arles
Arles, 1-night trip
10/10 Exceptional
Feb 20, 2024
Nice hitel, breakfast area got a little crowded and minor maintenance issues. I would consider staying here again.
Enrique
Enrique, 2-night trip
10/10 Exceptional
Nov 7, 2023
Excellent place to stay close to the heart of Bergamo. Brilliant
Matthew
Matthew, 3-night trip
10/10 Exceptional
Sep 5, 2023
Great hotel in excellent location. Within east walking distance on fabulous restaurants and shops. Will definitely return.