Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco hotel with full-service spa, connected to a shopping center, near Quinta Avenida

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Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Relax by the pool surrounded by comfortable lounge chairs and shaded umbrellas.
Enjoy a tranquil view from the balcony with a wrought iron railing, surrounded by lush greenery and tropical charm.
Enjoy a drink at the Fuego bar, where a high ceiling and pendant lights create a lively atmosphere.
Enjoy a serene view from the large window, featuring a gazebo and outdoor area beyond the wooden fence.
Relax in a stylish space with a blend of classic and contemporary elements, featuring a hanging chair and large window with a view.
In the heart of Playa del Carmen, Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers a tranquil retreat. Relax with spa services like hot stone massages or aromatherapy, then unwind at the outdoor pool with sun loungers and umbrellas. Guests rave about the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Airport transfer
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Beach cabanas
  • Beach sun loungers
  • Free beach club nearby
  • Self parking
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 10 of 10 rooms

Junior Suite with Balcony

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Separate bedroom
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Separate bedroom
Premium bedding
Egyptian cotton linens
Rainfall showerhead
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Separate bedroom
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Separate bedroom
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Separate bedroom
Premium bedding
Egyptian cotton linens
Rainfall showerhead
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Superior Poolside Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Separate bedroom
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • 269 sq ft
  • Sleeps 4

Suite Master

  • 484 sq ft
  • Sleeps 2

Room Standard

  • 269 sq ft
  • Sleeps 2

Suite Junior

  • 430 sq ft
  • Sleeps 2

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About the neighborhood

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 12 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

When you stay at Caribbean Paradise Hotel & Spa - 5th Avenue, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. This Art Deco hotel is also just a 5-minute drive from Mamitas Beach and Playacar Beach. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 37 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 14 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Pool gate

What to do

  • Free beach club nearby
  • Beach nearby
  • Whale-watching nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Art Deco architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 2.5 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs USD 14 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue offer free cancellation for a full refund?

Yes, Caribbean Paradise Hotel & Spa - 5th Avenue does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Caribbean Paradise Hotel & Spa - 5th Avenue?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Caribbean Paradise Hotel & Spa - 5th Avenue?

Yes. Self parking costs USD 14 per day.

What are the check-in and check-out times at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Caribbean Paradise Hotel & Spa - 5th Avenue?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at Caribbean Paradise Hotel & Spa - 5th Avenue and nearby?

Caribbean Paradise Hotel & Spa - 5th Avenue has a spa and an outdoor pool, as well as beach cabanas.

What's the area around Caribbean Paradise Hotel & Spa - 5th Avenue like?

Caribbean Paradise Hotel & Spa - 5th Avenue is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach.

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Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Elevator
Service staff
Location
Breakfast
Live music
Bar
Shopping center
Bathroom
Restaurant

Reviews

6/10 Okay

Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool.
Joris, 5-night trip

10/10 Excellent

Walkable.
Hugo A, 1-night trip

10/10 Excellent

The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
sergio, 1-night trip

10/10 Excellent

Super cute spot in the perfect location.
Lee, 2-night trip

2/10 Terrible

The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being.
Rigoberto, 6-night trip

10/10 Excellent

Good place to eat good and have fun and party!!
EDGAR, 5-night trip

8/10 Good

Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Robert Marc, 5-night trip

2/10 Terrible

Property is under construction and the rooms are small and you can hear other people.. it’s right next to the loudest bar on 5th.. they were drilling at 10-11pm at night and woke up my sons.. they charge 250 pesos to park your car overnight… roof is super low on the second floor also and caused me to hit my head really hard.. TV’s audio was so bad we couldn’t even hear the show.. awful
Damon, 3-night trip

8/10 Good

what i thought was very unique about this property was they had various teas downstairs that were very good then when they would bring new towels they would be animals ! i also thought it was so cool that they had hammocks and chair swings part of some rooms. what i didnt enjoy very much was the bathrooms were not as clean as i wouldve felt comfortable in and sometimes i would find a few bugs but it is mexico. Definitely worth it for your money! i would not suggest a room by the pool because it is open to all the hotel so you may wake up with people swimming outside your window!!
DeAnna, 3-night trip

8/10 Good

This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location.
Damaris, 3-night trip

6/10 Okay

Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good.
Yvonne, 3-night trip

2/10 Terrible

Hotel in central location but hotel staff rude the hotel pool is dirty they dont clean it. Hotel in bad shape not good maintenance. When you check out they go check the room to make sure you didnt take anything. If your american the parking price is diffrent than being mexican. they charge you more overall i wont stay here again
Delia, 3-night trip

10/10 Excellent

Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Shelly, 1-night trip

10/10 Excellent

Loved everything about this place, very convenient location
Lizbeth, 3-night trip

10/10 Excellent

Front desk were really nice, great location and price. The only thing was the pool. Water even look green
Rosa, 5-night trip

10/10 Excellent

Everythong was noce. well thank you
Loriel, 1-night trip

10/10 Excellent

It’s in a good spot everything it’s close to Quinta Avenida
Jorge, 3-night trip

6/10 Okay

Staff very friendly and helpful . Room was kept very clean . Bed very comfortable , linen kept clean and in good condition. Without an elevator the stairwell is challenging because there is no handrail and quite dark . Other than that I would stay there again as the location is great for getting around town .
Christine Jane, 21-night trip

8/10 Good

Really good place
Osiris I, 7-night trip

4/10 Poor

The pool and pool area was really gross. I didn’t see anyone clean it once. There is no bar in the pool area either. The room was nice and the property is clean, but the pool area was terrible. We ended up getting day passes at other hotels. It’s also diagonal from a second floor open air club so it’s pounding music so loud it felt like it was right outside our door. It’s open every night until 3. We actually ended up just staying at another hotel we got a day pass at the last night because we needed a better sleep.
kerry, 5-night trip

10/10 Excellent

Walking distance to everything

Beautiful boutique hotel very friendly staff great location. Will be staying here again
Robert, 2-night trip

2/10 Terrible

The night club downstairs was blasting music till 3am. It was so loud, it seemed like the speakers were IN the room. My wife woke up freezing because the bed had no blankets. Only a single sheet. She had to wrap herself in sweaters.
Fred, 1-night trip

10/10 Excellent

Nice place and close to everything.
Margarita, 7-night trip

10/10 Excellent

Enjoyed

There in Playa del Carmen for the 3rd time. Perfect Hotel for Partying and Enjoying yourself!
Alvin, 4-night trip

10/10 Excellent

It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.