Hard Rock Hotel Madrid features a rooftop terrace and puts you just steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
Madrid (XOC-Atocha Train Station) - 5 min walk
Madrid Atocha Station - 9 min walk
Atocha Cercanías Station - 9 min walk
Estación del Arte - 5 min walk
Lavapies Station - 7 min walk
Palos de la Frontera Station - 9 min walk
Restaurants
Sessions - 1 min walk
Burger King - 2 min walk
La Canibal - 2 min walk
Cafeteria Pando - 2 min walk
RT60
About this property
Hard Rock Hotel Madrid
Hard Rock Hotel Madrid features a rooftop terrace and puts you just steps from Museo Nacional Centro de Arte Reina Sofía. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
At a glance
DONE
Hotel size
161 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 24 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Communal living room
24-hour fitness center
Seasonal outdoor pool
Designer stores on site
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Hand-held showerheads
Closed captioned TV
Height-adjustable showerhead
Visual fire alarm
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Bathrobes
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
Bar/Lounge
Swimming pool
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:30 AM to 8:30 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid
Frequently asked questions
Does Hard Rock Hotel Madrid offer free cancellation for a full refund?
Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 8:30 PM.
Are pets allowed at Hard Rock Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hard Rock Hotel Madrid?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hard Rock Hotel Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Hard Rock Hotel Madrid and nearby?
Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hard Rock Hotel Madrid?
Yes, Sessions offers alfresco dining and garden views.
What's the area around Hard Rock Hotel Madrid like?
Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 12 minutes' walk from Prado Museum. Travelers give top marks for the hotel's prime location.
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Hard Rock Hotel Madrid Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Train station
Food
Restaurant
Breakfast
Bed
Live music
Bar
What guests liked
Breakfast was consistently described as fantastic, delicious, and with a huge selection. (39 reviews)
The on-site restaurant offered delicious meals and great food options with excellent service. (12 reviews)
The property offers convenient on-site parking, a big plus for guests with cars. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 29, 2025
City scenes
Great hotel, service was amazing. Rooftop bar was a highlight.
Roger
Roger, 3-night trip
8/10 Very good
Sep 17, 2025
City break
Every thing about our stay was really good . The staff were all kind and helpful. Breakfast had a good choice of food. The room was clean and comfortable.
The only thing that we would say is that our room overlooked the atrium and was a little noisy at noght.
Roger
Roger, 4-night trip
10/10 Exceptional
Jun 22, 2025
Great location, hotel, pool, and staff!
Clinton
Clinton, 2-night trip
10/10 Exceptional
Aug 12, 2025
Everything was GREAT
Leonard
Leonard, 5-night trip
10/10 Exceptional
Jun 12, 2025
Great stay!
Sapna
Sapna, 5-night trip
10/10 Exceptional
Jul 16, 2025
Great stay in madrid
Was amazing really nice time
Reny
Reny, 4-night trip
10/10 Exceptional
Aug 5, 2025
Amazing hotel, with great staff. Only gripe is the way they reserve pool loungers for non hotel staff.
Lee
Lee, 4-night trip
10/10 Exceptional
Jun 12, 2025
Great hotel experience
Mariza-Eve
Mariza-Eve, 6-night trip
10/10 Exceptional
Jun 19, 2025
Excellent stay - wonderful room, staff friendly and helpful, excellent breakfast and bar. Would stay again and highly recommend
David
David, 3-night trip
10/10 Exceptional
Jun 8, 2025
Friendly, clean, good breakfast, close to Atocha
Darlene
Darlene, 4-night trip
10/10 Exceptional
Jun 4, 2025
Good city hotel
Grako
Grako, 3-night trip
10/10 Exceptional
Jun 9, 2025
Excellent hotel near the Atocha station and the major tourist attractions in the city
ALEJANDRO
ALEJANDRO, 2-night trip
10/10 Exceptional
Jun 22, 2025
Very friendly and helpful staff. The hotel was very clean. We had a great time!
Manuel
Manuel, 2-night trip
10/10 Exceptional
Jun 18, 2025
No complaints nice hotel and staff 👍
Luke
Luke, 2-night trip
10/10 Exceptional
Jun 21, 2025
Nice and modern hotel near the Atocha Train Station, and El Retiro Park. Very clean and spaciuos rooms. I would definitely stay there again.
Sandra
Sandra, 1-night trip
10/10 Exceptional
May 30, 2025
Nice modern hotel in Madrid
Dion
Dion, 5-night trip
10/10 Exceptional
May 28, 2025
Excellent staff. Great location
Faruquz
Faruquz, 4-night trip
10/10 Exceptional
Jun 22, 2025
Amazing!
Nicole
Nicole, 4-night trip
10/10 Exceptional
Jun 23, 2025
Great location and very friendly and professional staff. Special thanks to Alix
Mehdi
Mehdi, 3-night trip
10/10 Exceptional
Jun 2, 2025
Very friendly and helpful staff. Great atmosphere with all the memorabilia in the halls and lobby. Food in restaurant and breakfast was good too.
David
David, 6-night trip
10/10 Exceptional
Jun 19, 2025
great!
Helena
Helena, 2-night trip
10/10 Exceptional
Jun 6, 2025
The staff was very welcoming and friendly, the room was AHH-Mazing and was in a good location for our needs. Just wished we could’ve stayed longer!
Nichelle
Nichelle, 1-night trip
8/10 Very good
Jun 24, 2025
Is good
Serafina
Serafina, 6-night trip
10/10 Exceptional
Jun 1, 2025
Excellent service
Laura
Laura, 3-night trip
10/10 Exceptional
Jun 13, 2025
Super venue. Very nice. A little far from the Gran Via, but some nice eateries nearby.