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Rakuten STAY Kyoto Station

2.5 star property
Hotel convenient to Kawaramachi Street

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Photo gallery for Rakuten STAY Kyoto Station

Exterior
Lobby
Standard Twin Room, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi
Standard Twin Room, Non Smoking | Bathroom | Hair dryer, slippers, electronic bidet, soap
Interior detail
Located near Sanjusangen-do Temple, Rakuten STAY Kyoto Station offers a convenient base with in-room WiFi. Unwind and feel at ease knowing the helpful staff are on hand to assist.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (1)

  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, Non Smoking (with Projector)

Twin Room, Non Smoking (with Projector) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Twin Room, Non Smoking (with Projector)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • City view
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Separate bathtub and shower
Private bathroom
  • City view
  • 222 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Barrier Free Semi-Double Room, Single Use, Non Smoking

Barrier Free Semi-Double Room, Single Use, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Barrier Free Semi-Double Room, Single Use, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • City view
  • 204 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room Non smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Barrier Free Semi Double Room

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Barrier Free Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room with Projector Non smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Twin Room with Projector Non smoking

  • Sleeps 2
  • 2 Twin Beds

Apartment

  • Sleeps 2
  • 2 Twin Beds

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Reception

Hotel New Hankyu Kyoto

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,063 reviews
The price is $77
$70 nightly
$77 total
Jun 30 - Jul 1
Hotel New Hankyu Kyoto
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About the neighborhood

Map
15 Higashikujo Higashiiwamotocho, Minami Ward, Kyoto, Kyoto, 601-8006

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Kyoto Tower - 9 min walk - 0.8 km
  • Fushimi Inari Shrine - 4 min drive - 2.6 km
  • Kiyomizu Temple - 4 min drive - 2.6 km
  • Nishiki Market - 4 min drive - 2.7 km

Getting around

  • Itami Airport (ITM) - 47 min drive
  • Kobe Airport (UKB) - 82 min drive
  • Kansai Intl. Airport (KIX) - 85 min drive
  • Kyoto Station - 4 min walk
  • Shichijo Station - 11 min walk
  • Kiyomizu-gojo Station - 18 min walk
  • Kujo Station - 11 min walk
  • Tofukuji Station - 11 min walk
  • Gojo Station - 19 min walk

Restaurants

  • ‪本家第一旭 たかばし本店 - ‬7 min walk
  • ‪新福菜館本店 - ‬7 min walk
  • ‪Pダイニング アバンティ店 - ‬6 min walk
  • ‪ほらほら - ‬6 min walk
  • ‪SCALAE - ‬8 min walk

About this property

Rakuten STAY Kyoto Station

Rakuten STAY Kyoto Station puts you in a great location, within a 15-minute walk of Kawaramachi Street and Kyoto Tower. Also, Kiyomizu Temple and Pontocho Alley are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Kujo Station is 11 minutes and Tofukuji Station is 11 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests will receive an email 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • Towels are not provided for children age 5 and younger.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)

Facilities

  • 1 building/tower
  • Built in 2021

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Indoor private bath (no minerals)

Freshen up

  • Private bathroom
  • Electronic bidet
  • Soap and shampoo
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Rakuten Stay Kyoto Kyoto
Rakuten STAY Kyoto Station Hotel
Rakuten STAY Kyoto Station Kyoto
Rakuten STAY Kyoto Station Hotel Kyoto

Frequently asked questions

Does Rakuten STAY Kyoto Station offer free cancellation for a full refund?

Yes, Rakuten STAY Kyoto Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rakuten STAY Kyoto Station?

Sorry, pets aren't allowed.

Is parking offered on site at Rakuten STAY Kyoto Station?

Sorry, there's no onsite parking at Rakuten STAY Kyoto Station.

What are the check-in and check-out times at Rakuten STAY Kyoto Station?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What's the area around Rakuten STAY Kyoto Station like?

Rakuten STAY Kyoto Station is a short 4-minute walk from Kyoto Station and 11 minutes' walk from Kyoto Tower.

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Rakuten STAY Kyoto Station Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Luggage
Laundry facilities
Education
Lobby

Reviews

10/10

The hotel had big rooms and was close to Kyoto station and was quiet. I would have liked if it had a washing machine available but they did provide a folder with information on the closest laundromats.
2-night trip

10/10

Clean, well organized hotel. Helpful and nice stuff. Perfect location. I definitely recommend the place.
7-night trip

10/10

Great staff and convenient location
3-night trip

10/10

Staff were friendly.
12-night trip

10/10

Top Hotel
12-night trip

10/10

Friendly staff and walkable to many shrines
1-night trip

10/10

Clean and convenient
2-night trip

8/10

Room was really cramp but clean with amenities provided efficiently Hachiyo San the receptionist was super friendly n helpful so it more than made it a very home away from home for our four nights in Kyoto
4-night trip

10/10

It was a fantastic experience as we prefer simple and basic services. Given the prime location, relatively spacious room, it is a real bargain to stay.
8-night trip

8/10

Hotel was good. Location was okay. Would be better if there was laundry as well.
4-night trip

6/10

This is definintely a budget stay location. A short walk from the train station once you know where you are going. The rooms are smallish and basic and not that comfortable, although the automated access process may suit some travellers. Beds were a little form for our liking and the pillows insubstantial making the sleep quality not the best. The location is a little awkward from the station unless you get the right exit and it feels a little isolated to much of what is happening in Kyoto.
2-night trip

8/10

Very new and clean. A little longer to walk from the rain station though. Staffs are friendly n check in and check out is easy. Check out timing at 10am is a little earlier than most hotel, no laundry facilities is one downside of the hotel.
2-night trip

8/10

Everything good except that if you’re check out at non-office hour, you cannot drop your luggage in the counter.
3-night trip

10/10

Automatic check in out of hours which was a bit off a faff when tired, but worked fine. Great room and toiletries, no room service to tidy up for but clean towels every day. Reception had a shop open until 6pm and a microwave with cutlery etc. Staff were friendly and helpful when we checked out. Located near the main station and 15 min walk from the underground, 7-11 very close.
3-night trip

10/10

This property is in a quiet neighborhood situated only a few blocks from Kyoto Station. The entrance is small and looks like a small convenience store, and was a little hard to find. The staff saw us struggling and came to our aid. It was too early to check in so we stored our luggages which they later brought to our room. The hotel gave off vibes as a small family owned business with great service. The building feels new and the amenities were complete. It more than exceeded my expectations. I would stay again given the location, cleanliness, service and amenities.
2-night trip

10/10

This hotel is located a few blocks away from Kyoto station. It is very easy to find and there are multiple bus options around. Keep in mind that after a certain time in the evening there is no receptionist and you will need to check in via a tablet. There is no room key and they provide a code instead (to get into your room and the hotel after hours). There is a mini “store” on the first floor which you can purchase quick items while a receptionist is there. Overall a great experience. I would definitely book this hotel in the future.
4-night trip

10/10

The only downside is they dont do cleaning on a daily basis unless you stay more than 4 days. Have to pack your own trash and put the towels outside in order to have fresh towels. 10-15minutes walk distance from the JR station. Need to key in password to enter at night hence it can he quite a hassle if you are stuck checking in after 6pm. No food or drinks in the vicinity if u need at night. Have to walk a distance in the cold to the nearest lawson which is 5-10mins away.
2-night trip

10/10

The light switch for the room should have been near the entrance of the room instead of near the bed. Toilet paper and tissue paper is too thin. It’s so difficult to use as you need to fold many many times in order get enough paper to use. Other than the above, the property is in a very convenient location, just about 10 mins walk from Kyoto station. It is very clean and has a reasonable price. Will come here again
4-night trip

8/10

Hotel is more spacious than most Japanese hotel. The shower and toilet area is separated which I like tremendously. I was given a room at level 10 and it gives a good view of Kyoto tower & Kyoto station. There’s a small convenience stall in the checkin reception running from 9am-6pm. They are price quite affordably. Expedia website state the hotel will email me 5 days before my stay about checkin instructions but that didn’t happened. So you need to email the hotel to receive matters about checkin. Otherwise all things are good.
11-night trip

8/10

The hotel looks new. The biggest problem I encountered was checking in. Not easy when I had to do it on my own after the receptionist had left for the day. After struggling for a while I got instructions via FaceTime/Zoom. Then I was asked to send a copy of my passport. I was shocked since I had done it two or three days prior. The hotel’s computer system was that slow? Other than that the stay was fine. The room was relatively good-size and the hotel is conveniently located.
8-night trip

2/10

Worst hotel in Kyoto where I have ever stayed. 10 reasons why I do not recommend this hotel. 1) Room cleaning service: Only one day per a week. This is only available when you stay more than 1 week. It is only available on Monday and Friday. 2) Towels: Every day new towels except mat towel. Mat towel is provided only once per a week. 3) No front desk service: There is no front desk service in the early morning and evening time. 4) No bottled water: I think most of hotels provide 1~2 bottles of water every day. But this hotel does not provide any water at all. 5) No luggage keeping service: This is very huge impact for travelers. I requseted my luggage keeping at front desk via online because nobody was at front dest. And a not Japanese and not english speaker showed up and he said that they does not provide luggage keeping service. And he said to me to use "Coin Locker" at the station. 6) entrance key: Entrance key is necessary after 6pm. But one night, it didn't work. I put my PW many times but I could not open the door. And I tried to call the service counter many times at out side of the hotel. I should try for 30~40 munites to call and open the door at midnight. It took more around 40 minutes to enter the hotel that night. 7) Air conditioner: No automatic control. It works all the time. 8) Refrigerator: Not that cool enough. 9)No Razor, no toothbrush does not provide a razor, And no toothbrush provided(I had only one) 10)Bedclothes: Winter bedclothes in summer
10-night trip

10/10

2-night trip

10/10

衞浴和廁所分開是很好設計，自助旅遊二人行是一個很好的選擇。
7-night trip

8/10

京都駅から近くてお手頃でした。
2-night trip

8/10

3-night trip