Located in the historical district, Best Western Galena Inn & Suites offers a warm welcome with full breakfast and a cozy fireplace in the lobby. Unwind by visiting the spa tub or take advantage of an indoor pool and outdoor pool with sun loungers. With free WiFi, luggage storage, helpful staff have left lasting impressions on previous guests.
When visiting Galena, Best Western Galena Inn & Suites is a great choice to consider. Guests can splash around at the outdoor pool or indoor pool, and the hot tub makes for a relaxing end to the day. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
42 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 PM
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free full breakfast each morning 7 AM–10 AM
Coffee/tea in a common area
What to do
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Ski lessons nearby
Scooter/moped rentals nearby
Snowboarding nearby
Winery tours nearby
Fishing nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
An outdoor pool
An indoor pool
Hot tub
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Accessible bathtub
Wheelchair-width doorways
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena
Frequently asked questions
Is there a pool at Best Western Galena Inn & Suites?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Best Western Galena Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Galena Inn & Suites?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Galena Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 3:00 PM. Check-out time is 11 AM.
What is there to do at Best Western Galena Inn & Suites and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Best Western Galena Inn & Suites also has a 24-hour fitness center.
What's the area around Best Western Galena Inn & Suites like?
Best Western Galena Inn & Suites is a short 8-minute walk from Grant Home and 14 minutes' walk from Grant Park. Travelers give top marks for the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Best Western Galena Inn & Suites Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.2
Location
8.8
Staff & service
8.2
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
Breakfast was consistently great, with many guests praising its quality and variety. (34 reviews)
The property offers a range of relaxing spa amenities including hot tubs, whirlpool tubs, and saunas. (6 reviews)
The in-room hot tubs were a highlight, providing a relaxing experience for many guests. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Hot Tub
Bathroom
Towns
Fireplace
Value
Reviews
10/10 Exceptional
Sep 8, 2025
Perfect for fun couples!
Clean and tidy. Very cozy and romantic. Just a bit stuffy with a strong moldy smell at the beginning from lack of airing it out hours prior but eventually your nostrils get used to it or the fan finally circulates the air around.
Besides that minor detail, I LOVED IT!!
Amanecer
Amanecer, 1-night trip
6/10 Good
Aug 11, 2025
Our room was nice, spacious, and clean. I would have appreciated a better coffee setup in the breakfast area. The price was a bit steep.
Verified traveler
1-night trip
10/10 Exceptional
Jun 5, 2025
Great staff tons of people in lobby in a group and let us in first!! Great Stay
Nancy
Nancy, 1-night trip
10/10 Exceptional
Jun 22, 2025
All of the staff members were very friendly and informative.
Mike
Mike, 2-night trip
8/10 Very good
Jul 18, 2025
Wonderful time
This hotel is very cozy and comforting. The hotel staff during the weekdays was amazing and so friendly. I really enjoyed talking with them. The location of the hotel is awesome as it is next to a pizza place with an arcade and a gas station. Super convenient.
Andrea
Andrea, 1-night trip
10/10 Exceptional
Jun 14, 2025
Nice clean room with comfortable beds and a small porch looking out into a wooded area…very pleased
Deborah
Deborah, 1-night trip
8/10 Very good
Apr 19, 2025
Nice property. Would definitely stay again.
Deanna
Deanna, 1-night trip
10/10 Exceptional
May 3, 2025
Love the themed rooms! Second time staying here & we love it.
Kelcie
Kelcie, 2-night trip
10/10 Exceptional
Jun 14, 2025
Very fast and thorough check in. Super friendly attendant named Mary.
SHANNON
SHANNON, 1-night trip
10/10 Exceptional
May 12, 2025
Friendly easy check in. Nice rooms. Food and essentials within walking distance.
Karen
Karen, 3-night trip
8/10 Very good
Jun 9, 2025
Breakfasts were very good. Eating area was small and sometimes crowded. Property needs updating.
David
David, 2-night trip
10/10 Exceptional
May 4, 2025
Great hotel close to downtown Galena.
Great hotel, very close to Galena and Ulysses S Grant's former home. Breakfast was very good. Rooms were spacious and clean. Got a good night's rest. Very quiet.
Thomas
Thomas, 1-night trip
8/10 Very good
May 11, 2025
Close to the tourist areas. Easy access. I like it had a door to the outside AND a door to the main hallway.
Shari
Shari, 1-night trip
10/10 Exceptional
Apr 28, 2025
Everything was good
Huda
Huda, 1-night trip
6/10 Good
Apr 28, 2025
Nice shower, comfy bed. Noisy first night, thin walls??
steve
steve, 2-night trip
6/10 Good
Jun 15, 2025
It was quiet but the pool and hot tub needs a good cleaning and the plastic curtain to go out to the outdoor part of the pool are slimy and filthy and then there is a smell when we went into our room not a good one like mustie the whole place has a smell it is showing the age of the hotel needs a face lift never had breakfast in the morning
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
Oct 18, 2024
Great place to stay,, Just a short drive to the down town area and great restaurants.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Apr 27, 2025
Clean
Amy
Amy, 1-night trip
10/10 Exceptional
Mar 26, 2025
Spring break trip
The hotel was very clean, friendly and helpful staff, room was nice and quiet, and the breakfast was great! The bed wasn't super comfy, but it was tolerable. We had a room with jetted tub and the tub was HUGE. Very relaxing stay overall.
Ruth
Ruth, 4-night trip
8/10 Very good
Mar 23, 2025
Staff was great! Hotel is a little outdated and dirty
Jennifer
Jennifer, 1-night trip
2/10 Poor
Jul 4, 2025
Non-functional amenities
Toilets backed up on arrival for an hour. Paid a premium for a jaccuzi which did not work. Requested a discount due to amenities being broke-never heard from manager. Supposedly property is due for renovation that might help.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Apr 9, 2025
We haven't stayed here in 20 years! It was nice then. It still is. A fair price for a nice room!
Michael
Michael, 1-night trip
8/10 Very good
Jan 17, 2025
Nice hotel just outside of downtown. Has a unique indoor/outdoor pool
Kevin
Kevin, 3-night trip
10/10 Exceptional
Jan 29, 2025
Nice quiet place. Room was clean and spacious.
Tanya
Tanya, 1-night trip
10/10 Exceptional
Jan 27, 2025
Loved our stay
Stayed in the ocean theme suite. Loved the room! The surrounding property is quite, nice woodsy-outdoors view from our room. Staff was friendly and very helpful when checking in/out.