Experience the historic charm of Old Town Lucerne at Altstadt Hotel Krone Luzern. Enjoy shopping on site, a hearty breakfast, or connect to WiFi in your room. With a business center and multilingual staff, this hotel is perfect for both leisure and work travelers.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Parking available
Laundry facilities
Pet friendly
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant
Breakfast available
Valet parking
Business center
Computer station
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Luggage storage
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Espresso maker
Blackout drapes/curtains
$212 nightly
The total price is $231
$231 total
Aug 10 - Aug 11
Total includes taxes and fees
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Quadruple Room
Quadruple Room
8.88.8 out of 10
Excellent
13 reviews
(13 reviews)
Highlights
Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
355 sq ft
Sleeps 4
1 Queen Bed OR 2 Twin Beds
View all photos for Standard Single Room, 1 Twin Bed
Altstadt Hotel Krone Luzern puts you within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, water skiing, and cross-country skiing. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, French, German
At a glance
DONE
Hotel size
29 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CHF 32 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Downhill skiing nearby
Water skiing nearby
Snowboarding nearby
Working away
Business center
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Traditional architecture
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
Television
Premium digital channels
Home comfort
Heating
Portable fan
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 23 for adults and CHF 16 for children
Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per day
Parking
Valet parking costs CHF 32 per day
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne
Frequently asked questions
Does Altstadt Hotel Krone Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Krone Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel Krone Luzern?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day.
Is parking offered on site at Altstadt Hotel Krone Luzern?
Yes. Valet parking costs CHF 32 per day.
What are the check-in and check-out times at Altstadt Hotel Krone Luzern?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an onsite casino at Altstadt Hotel Krone Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Altstadt Hotel Krone Luzern and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Altstadt Hotel Krone Luzern?
Yes, there's an onsite restaurant.
What's the area around Altstadt Hotel Krone Luzern like?
Altstadt Hotel Krone Luzern is in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Chapel Bridge. Travelers say the area is walkable and ideal for skiing.
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Altstadt Hotel Krone Luzern Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Train station
Air conditioning
Restaurant
Old town
Bed
Shopping
What guests liked
Breakfast was excellent and offered a good selection of warm and cold options. (19 reviews)
Plenty of restaurants and dining options are available nearby, including a property restaurant and nearby eateries. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 2, 2025
Great Hotel! Close to everything including the train station.
Alexandra
Alexandra, 1-night trip
8/10 Good
Jul 21, 2025
perfect location
John
John, 2-night trip
10/10 Excellent
Jun 27, 2025
Excellent location, close to train station.
Manish
Manish, 2-night trip
10/10 Excellent
May 21, 2025
Would highly recommend this hotel. Great location and access to public transit.
Nicole
Nicole, 2-night trip
10/10 Excellent
May 7, 2025
Great place and large rooms
John
John, 2-night trip
8/10 Good
Jul 6, 2025
Excellent
Xi
Xi, 2-night trip
10/10 Excellent
Mar 16, 2025
Excellent hotel in old town Lucerne.
Luis
Luis, 2-night trip
10/10 Excellent
Apr 30, 2025
The convenience of the location was a plus, and was close to a lot of important places.
Alvin
Alvin, 1-night trip
8/10 Good
Jun 1, 2025
Great location and staff. Construction was a bother.
Ranald
Ranald, 1-night trip
10/10 Excellent
May 12, 2025
This property is in the heart of the Old City and is beautiful! The staff was amazing and even let us store our bags the morning of check out until our train time. Beautiful location!
Rebecca
Rebecca, 1-night trip
8/10 Good
Apr 21, 2025
Classic & good location
Choi Yuk
Choi Yuk, 2-night trip
10/10 Excellent
Apr 2, 2025
This hotel was in a great location. Beauty city.
Bethany
Bethany, 2-night trip
10/10 Excellent
Mar 12, 2025
Great location.
Friendly staff.
Gregory
Gregory, 2-night trip
10/10 Excellent
Apr 30, 2025
This hotel is fantastic. A lovely and quaint hotel right in the heart of the city. The rooms were perfectly fine. The location is absolutely perfect. Book this hotel with absolute confidence.
jonathan
jonathan, 2-night trip
10/10 Excellent
Apr 20, 2025
One of my favourite hotels. I could have stayed for days. Loved my room with fully opening windows out to the square below. Great location in the old town. Very comfortable room, staff were great. Definitely recommend and I would stay again if I get the chance
Verified traveler
2-night trip
8/10 Good
Nov 21, 2024
Great location and we appreciated the prompt and helpful service at the front desk.
Karl
Karl, 2-night trip
10/10 Excellent
Nov 21, 2024
Exceptional staff and location. Enjoyed the stay and would recommend
Bryce
Bryce, 3-night trip
8/10 Good
Feb 26, 2025
Front desk staff is friendly and helpful.
CHUN YIN
CHUN YIN, 2-night trip
8/10 Good
Jun 2, 2025
The hotel is at a good location in the old town. Hotel is clean. However, it was noisy due to construction across the street. My bathroom shower/shampoo soap bottle was not filled so I had no soap to use while showering and couldn’t call front desk because it’s past 9 pm. 😣
Amy
Amy, 2-night trip
8/10 Good
Mar 2, 2025
Location is excellent. In the middle of everything.
Marcie
Marcie, 1-night trip
8/10 Good
Apr 27, 2025
I was very happy with this hotel. the single room was small but I knew that and the good rate reflected it. and it was so clean and such a great location near everything in this walkable iconic swiss town. I came in straight from the train station, an easy walk, and i was immediately made so comfortable by the sweet young lady helping me get situated and checked in at the front desk. highly recommended for a cozy sleep in the heart of Luzern
Tim
Tim, 1-night trip
6/10 Okay
Jun 8, 2025
Noisy
John
John, 3-night trip
8/10 Good
May 28, 2025
Great location; very good breakfast! Janine served GF bread to my husband and he was happy!
USB plugs in room were not working but we were fine. Good sized room; bathroom had a tub!
I’m not a fan of the combined shampoo and body wash; I missed having some lotion and conditioner.
Laura
Laura, 3-night trip
10/10 Excellent
Nov 6, 2024
This property was a great place for our visit to Lacerne. All the historic sites and transportation was within walking distance along with the great restaurants
Kimberly
Kimberly, 3-night trip
10/10 Excellent
May 27, 2025
It was a lovely property to stay at. The lady at front desk was very friendly and helpful. The room was clean and spacious and had all the necessary amenities/toiletries. The view from my room was gorgeous as it looked out into Old Town. The one factor I didn't really like was that the cleaning team starts very early in the day (around maybe 8am) and the noise would echo through the hall to my room. I wanted to catch up on some sleep but wasn't able to due to the noise. The hotel location was very convenient. I would still want to come back to stay at this hotel the next time i visit Lucerne.