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Best Western Melbourne City

3.5 star property
Hotel with restaurant, near Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Best Western Melbourne City

Property amenity
Lobby
Reception
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area | 1 bedroom, individually decorated, individually furnished, soundproofing
Courtyard Room | 1 bedroom, individually decorated, individually furnished, soundproofing
In the heart of Melbourne, Best Western Melbourne City offers a unique blend of comfort and charm. Relax on the rooftop terrace or unwind with a book from the library. The helpful staff is ready to assist you at any time, while Stubby restaurant serves up delicious meals throughout the day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
$74 nightly
The total price is $81
Aug 31 - Sep 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 3 Twin Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished, soundproofing

Standard Twin Room

7.4 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shoebox

Shoebox | 1 bedroom, individually decorated, individually furnished, soundproofing

Shoebox

8.4 out of 10
Very good
(71 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Rooftop Apartment | 1 bedroom, individually decorated, individually furnished, soundproofing

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Matchbox | 1 bedroom, individually decorated, individually furnished, soundproofing

Matchbox

7.8 out of 10
Good
(51 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for King Apartment with Terrace

1 bedroom, individually decorated, individually furnished, soundproofing

King Apartment with Terrace

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Shoebox Room

1 bedroom, individually decorated, individually furnished, soundproofing

Shoebox Room

  • Sleeps 2

Single Room

  • Sleeps 1

View all photos for Standard King Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard King Room

  • Sleeps 2

View all photos for Courtyard Room

1 bedroom, individually decorated, individually furnished, soundproofing

Courtyard Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Triple Room

  • Sleeps 3

Rooftop Apartment

  • Sleeps 2

Similar properties

Interior entrance

Great Southern Hotel Melbourne

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 2,195 reviews
The price is $60
$55 nightly
$60 total
Total includes taxes and fees
Aug 10 - Aug 11
Great Southern Hotel Melbourne
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About the neighborhood

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Crown Casino - 3 min walk - 0.3 km
  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Marvel Stadium - 10 min walk - 0.9 km
  • Melbourne Central - 15 min walk - 1.3 km
  • Melbourne Cricket Ground - 3 min drive - 3.4 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 15 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 22 min walk
  • North Melbourne Station - 26 min walk

Restaurants

  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you just steps from Collins Street. For a bite to eat, guests can check out Stubby, which serves breakfast, lunch, and dinner. Also, Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 984 ft (AUD 25 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Stubby - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Are pets allowed at Best Western Melbourne City?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Best Western Melbourne City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Best Western Melbourne City?

No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.

What is there to do at Best Western Melbourne City and nearby?

Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).

Are there restaurants at or near Best Western Melbourne City?

Yes, there's an onsite restaurant, Stubby.

What's the area around Best Western Melbourne City like?

Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street. Travelers say the area is walkable and good for shopping.

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Best Western Melbourne City Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bathroom
Shower
Bed
Amenities
Transportation
Restaurant
Value

What guests liked

  • Many dining options are available within walking distance. (4 reviews)
  • The airport shuttle bus was conveniently located near the property, making it easy to access. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay and area
Keith, 3-night trip

10/10 Excellent

Great and central to trans / casino and exhibition centre. Many great restaurants and hotels close by
christine, 1-night trip

10/10 Excellent

Very good option at a lower budget. Location excellent Staff very helpful Rooms clean Bed very comfortable I’ll stay there again
Thomas, 1-night trip

8/10 Good

The place is close to public transport
Aarthi, 1-night trip

8/10 Good

Great place to stay for a short period of time. One or two nights for work
Graham, 1-night trip

8/10 Good

If you just need a quick overnight stay in the city, this is a great option both price and value-wise.
PAULINA, 1-night trip

10/10 Excellent

Great staff and location
Barbara, 1-night trip

6/10 Okay

Staff were all very friendly but cleanliness was definitely an issue
Jamie, 6-night trip

6/10 Okay

It is what I expected
Jeremy, 7-night trip

8/10 Good

The hotel is rather old but is an adequate budget friendly place to stay with ample transport options close by .
Lorenzo, 5-night trip

10/10 Excellent

Good
Shaun, 1-night trip

10/10 Excellent

Lots of different options for food within walking distance
Dana Marie, 3-night trip

10/10 Excellent

It was very convenient to southern cross railway stay. Clean and affordable
Douglas, 1-night trip

6/10 Okay

Okay for a budget hotel. Super small rooom. No view. Clean and good check in.
Sherry, 4-night trip

6/10 Okay

Convenient location to visit Convention & Exhibition Centre. Room is very small, but well arranged.
YOSHIHITO, 4-night trip

10/10 Excellent

Great
Philip, 4-night trip

10/10 Excellent

Was clean, quiet, convenient, . Over all it was a great place to stay.
Kay, 4-night trip

10/10 Excellent

Perfect location. Clean and Central.
Paul, 1-night trip

10/10 Excellent

Friendly staff
Garry, 1-night trip

10/10 Excellent

Closeness to transport and shopping
Stephen, 2-night trip

8/10 Good

Friendly staff. Excellent location. Rooms fine. Would stay again.
Caragh, 1-night trip

10/10 Excellent

Excellent value for the price. Good staff. VERY convenient. Well maintained and surprisingly quiet for the location. No frills bargain.
Gilbert, 1-night trip

10/10 Excellent

Best hotel! Staff is so kind! Clean and so quiet even in the city!
Nana, 5-night trip

8/10 Good

Good hotel is a decent area. Close to public transportation and able to walk to the big shopping areas. Clean and very nice staff. Bathroom could be bigger.
Daniel, 7-night trip

10/10 Excellent

The front desk personnel were friendly and very helpful.
Mary, 2-night trip