Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.
Reviews
7.67.6 out of 10
Good
Popular amenities
24/7 front desk
Bar
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
On the beach
3 restaurants and bar/lounge
Outdoor pool
Free beach shuttle
Beach umbrellas
Beach sun loungers
Children's pool
Beach bar
Pool bar
Spa services
Massage/treatment rooms
For families (6)
Children stay free
Children's pool
Rollaway/extra beds available (surcharge)
Private bathroom
Cable/satellite TV service
Garden
$142 nightly
The total price is $171
$171 total
Sep 6 - Sep 7
Total includes taxes and fees
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Superior King Bed
Superior King Bed
7.67.6 out of 10
Good
13 reviews
(13 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
474 sq ft
Sleeps 3
1 King Bed
View all photos for Standard Room Two Double Beds
Standard Room Two Double Beds
Highlights
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
377 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard King
Standard King
7.87.8 out of 10
Good
36 reviews
(36 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
377 sq ft
Sleeps 3
1 King Bed
View all photos for Superior Room Two Double Beds
Superior Room Two Double Beds
8.68.6 out of 10
Excellent
22 reviews
(22 reviews)
Highlights
Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
Coffee/tea maker
474 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Triple Room - with a double bed
Standard Triple Room - with a double bed
8.28.2 out of 10
Very good
28 reviews
(28 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Down duvet
Private bathroom
In-room safe
Iron/ironing board
377 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Room Superior with Garden View
Room Superior with Garden View
473 sq ft
Sleeps 4
View all photos for Double Room Standard
Double Room Standard
376 sq ft
Sleeps 3
View all photos for Room Standard
Room Standard
7.87.8 out of 10
Good
7 reviews
(7 reviews)
376 sq ft
Sleeps 4
View all photos for Room Superior with Garden View
Room Superior with Garden View
473 sq ft
Sleeps 3
View all photos for Room Standard
Room Standard
376 sq ft
Sleeps 3
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At Hacienda Buenaventura Hotel & Mexican Charm, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 5-minute walk of Bay of Banderas. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and reflexology, and the outdoor pool provides a splash of fun. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a children's pool, and a snack bar/deli are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues
Other inclusions
Transportation to offsite activities
Languages
English, Spanish
At a glance
DONE
Hotel size
155 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Offsite
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Bar/lounge
Beach bar
Poolside bar
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
On the beach
Free beach shuttle
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Free beach shuttle
Beach sun loungers
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 1950
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Massage/treatment rooms
Colonial architecture
Accessibility
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down comforter
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free local calls
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including reflexology.
Dining
La Troje - This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Spa access is available for an extra charge of MXN 3000 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta
Frequently asked questions
Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?
Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.
What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?
No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.
What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?
Hacienda Buenaventura Hotel & Mexican Charm has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?
Yes, there are 3 onsite restaurants, featuring Mexican cuisine and garden views.
What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?
Hacienda Buenaventura Hotel & Mexican Charm is a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.
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Hacienda Buenaventura Hotel & Mexican Charm Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Restaurant
Drinks
Buffets
Bar
Air conditioning
Location
Reviews
10/10 Excellent
Jul 18, 2025
Very good place to stay
Sergio
Sergio, 3-night trip
10/10 Excellent
Jul 8, 2025
Hacienda BuenaVentura was amazing, the hotel, the food, the bar, all the staff was amazing!
Ismini
Ismini, 4-night trip
10/10 Excellent
Jul 28, 2025
Hacienda is our home away from home! The staff are always friendly. We truly value our time there.
Sarah Jane
Sarah Jane, 7-night trip
10/10 Excellent
Jun 22, 2025
Very nice boutique resort
Teresa
Teresa, 5-night trip
10/10 Excellent
Jun 9, 2025
Excellent service, food is good, property is nice, great value.
judith
judith, 1-night trip
10/10 Excellent
May 23, 2025
Food and staff were wonderful
stacy
stacy, 4-night trip
10/10 Excellent
Jul 13, 2025
Loved it!
Kinnedy Lynn Guter
Kinnedy Lynn Guter, 3-night trip
10/10 Excellent
Jul 12, 2025
When on a solo trip and first time here everyone was friendly when I arrived. Nice location and everyone was nice, the food was good. Loved how the pool is open til 8pm. Loved everyone and bartenders drinks and service was good. The room was nice had a nice King bed with a small balcony. Loved my stay here and would go back again.
Stephanie
Stephanie, 3-night trip
10/10 Excellent
Jul 26, 2025
We had a very wonderful experience with Hacienda Buenaventura. As first timers in Mexico we had an authentic Mexican experience during our stay. The staff are all friendly and very helpful. The food is phenomenal with lots of varieties. The whole surrounding is clean. The hotel’s location is close to everything. The only downside is the slow wifi but its nothing compared to the overall experience! Highly recommended! We can’t wait to go back1
Edman Jamarolin
Edman Jamarolin, 4-night trip
8/10 Good
Apr 28, 2025
Second time staying here, great place for the price.
Sara m
Sara m, 5-night trip
10/10 Excellent
Jun 18, 2025
Small homie feeling. Everyone very attentive. Resort was very clean.
Alberto Rogelio
Alberto Rogelio, 4-night trip
4/10 Poor
Jul 13, 2025
Larissa
Larissa, 4-night trip
10/10 Excellent
Jul 2, 2025
I loved the authentic feel of the resort. It felt like a little town. The staff are amazing!
I also liked that it wasnt crazy party vibes and much more mellow. More families and locals.
The area around the resort doesnt look the nicest but still safe and convenient with lots of shopping near by.
It was nice to have beach access as well.
The big sell on this place is the staff and local buffet food which i loved.
Will visit again!!
Jeremy
Jeremy, 7-night trip
2/10 Terrible
Jul 10, 2025
The property is in a good location however it doesn't have a beach access which is very inconvenient and the facility looks cheap for that reason I decided to move to a different hotel immediately.
Maria Venegas
Maria Venegas, 6-night trip
4/10 Poor
Jul 13, 2025
The rooms are really old, the bathroom was falling apart, the staff and service was good most of the time, I won’t come back to this hotel there’s better options for the same price but still not a bad hotel it just needs renovations and at least a mini fridge in the room
Mauricio
Mauricio, 3-night trip
2/10 Terrible
Jul 25, 2025
They never cleaned are sheets from are room.
They throw are prying book in the trash!!!😠
And front desk lady was rude and laughed at us and was sarcastic!!!
Joel
Joel, 5-night trip
10/10 Excellent
Apr 18, 2025
Great location close to all the tours pickup spots...
Alfonso Gonzalo
Alfonso Gonzalo, 5-night trip
8/10 Good
May 19, 2025
a little dated but outstanding service and friendly peoplw
Dan
Dan, 3-night trip
10/10 Excellent
Apr 28, 2025
Great little hotel. Quaint and close to amenities. It's a nice affordable option to the larger all inclusive hotels. Friendly staff, delicious food.
Rachel
Rachel, 7-night trip
8/10 Good
Apr 9, 2025
Beautiful property wonderful staff
Lastiwka Norah
Lastiwka Norah, 7-night trip
10/10 Excellent
May 2, 2025
A charming and relaxing getaway with a clean, inviting pool. The staff were friendly and accommodating, making our stay thoroughly enjoyable.”
Mike
Mike, 8-night trip
8/10 Good
Jun 10, 2025
Nice
GUISELA
GUISELA, 1-night trip
10/10 Excellent
May 10, 2025
i loved it here would 100% come again!! rooms were so cute and clean, staff was very friendly and helpful! never disappoint by the buffet, fantastic food selection at every meal!
callie anna rose
callie anna rose, 7-night trip
6/10 Okay
Apr 6, 2025
Very friendly staff and nice location for a first time in Puerto Vallarta
Ronnie G
Ronnie G, 4-night trip
6/10 Okay
May 31, 2025
Small,cozy,min away from Airport,service was good BUT food was not.